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Hostaway vs Uplisting Comparison

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Overview

Category Leaders

Hostaway is an all-in-one vacation rental software for professional property managers who want to get more bookings with...

Category Leaders

Uplisting is a reliable short-term rental property management software which supports property, channel & guest management...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

923

5

4

3

2

1

777

99

20

9

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.8

120

5

4

3

2

1

106

9

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.

Pros

It integrates perfectly with all the OTA's and other software we use to manage our business. The guest communication and automated message option are perfect and a great time saver.
Additionally, I have been VERY impressed with the customer support. They are knowledgeable and very helpful, and they respond quickly to inquiries - and that is essential.
The support team are excellent and have been helpful from the beginning. I love that the team are improving their software all the time based on what customers require.

Cons

Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
Response time can be delayed due to timezone challenges.

Cons

Some features are missing. NO MOBILE APP :(The existing mob app is very poorly optimised.
I am still struggling with the direct booking website, its probably nothing to do with Uplisting but my own skills.
Lack of calendar management which was crucial to my business.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features126
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Catering Management
  • Channel Analytics
  • Channel Management
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Event Calendar
  • Expense Tracking
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Guest Tracking
  • Housekeeping Management
  • Inbox Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Listing Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Campaigns
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Opportunity Management
  • Order Management
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Price/Margin Management
  • Promotions Management
  • Property Database
  • Property Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Short/Long Term Rental
  • Single Property
  • Spa/Activity Management
  • Task Management
  • Template Management
  • Tenant Portal
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features77
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Catering Management
  • Channel Analytics
  • Channel Management
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Event Calendar
  • Expense Tracking
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Guest Tracking
  • Housekeeping Management
  • Inbox Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Listing Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Campaigns
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Opportunity Management
  • Order Management
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Price/Margin Management
  • Promotions Management
  • Property Database
  • Property Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Short/Long Term Rental
  • Single Property
  • Spa/Activity Management
  • Task Management
  • Template Management
  • Tenant Portal
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations53
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net
  • Total integrations20
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

AK
AvatarImg

Aamir K.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Hostaway logo

Hostaway

Very poor customer support and no response for months

Reviewed a year ago

I terminated my contract with hostaway almost 6 months back, as the customer service never responded to an emails or tickets raised for day to day troubleshooting. I emailed customer service multiple times for a single issue and never got any response from customer service, then had to email the sales consultant who signed me up for hostaway, finally got some response. As per customer service they...

Pros

Software and Mobile app is superb, excellent functionality

Cons

Customer support is completely missing. There is no way to customer support by phone and they dont respond to emails.