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WebRezPro vs roommaster Comparison (2026)

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Good recommendations?

WebRezPro

roommaster

Overview

WebRezPro is a cloud property management system that streamlines operations for all accommodation types. It features a secure, commission-free booking engine, 150+ integrations, mobile access, and responsive support to boost efficiency and revenue.

Comprehensive hotel management software featuring robust tools, advanced reporting, and 24/7 award-winning support.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

150

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

218

151

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

4.3

130

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

Pros

“Some features can take time to fully customize to specific property needs, and certain reports require extra setup to get exactly the desired format.”

Jitendra S.

Residences Manager

“The system has improved efficiency, helped reduce manual work, and made managing reservations and guest communication much easier.”

Jitendra S.

Residences Manager

“how intuitive and easy it is to use, the layout is clean and straightforward, which makes day-to-day tasks like managing reservations, guest details, and availability really smooth.”

Sarayha W.

Manager

Pros

“They are available 24/7 and actually understand hotel operations, not just software, so they get why a problem is urgent when you have a lobby full of guests.”

Maxwell P.

General Manager

“I enjoy the ease of the check-in process; everything is straightforward and simple. Plus, making changes to reservations is very simple and not time consuming.”

Barrett D.

Night Audit

“The overall experience is very good because the system allow us to make the service exprience as personalized and complex as we want”

Isabel G.

MANAGER

Cons

“Their initial "best foot forward" was roughly 10x what they came back with after we capitulated and provided them statements....and getting things in writing from them was like pulling teeth. When we made it clear that having our payment provider be the same as the PMS was a problem from a future competition standpoint, and asked them to lock in their margin at a fixed rate or tied to inflation, they refused.”

Jason F.

Property Director

“The housekeeping app is also very basic and I wish it had more functionality for time tracking etc.”

Nickie B.

Owner Manager

“Some features aren’t as intuitive as they could be, and it may take extra training or repetition before users become comfortable navigating the system. While powerful, the learning curve can be a barrier for occasional users.”

Jasen L.

Owner

Cons

“One aspect I do not enjoy about Roommaster is sometimes the payments do not communicate with our Payment Processing System.”

Barrett D.

Night Audit

“The interface, while functional, feels a bit dated compared to some newer systems.”

Aaron J.

IT Manager

“Sometimes we would not get the best TECH support based on incomplete information.”

Mary N.

General Manager