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321Forms
4.5
(24)

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HR onboarding software for new hires & open enrollment

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321Forms Pricing, Features, Reviews and Alternatives

321Forms product overview

Price starts from

80

Per month

Flat Rate

What is 321Forms?

321Forms is a cloud-based human resources (HR) solution for employee onboarding and open enrollment, which includes tools for form conversion, electronic signature capture, onboarding automation, form translation, reporting, and more. The system is designed for small and midsize companies including restaurants, franchises, retail, professional employer organizations (PEOs), staffing & recruiting companies, and businesses that hire seasonal workers.

Key benefits of using 321Forms

  • Employees can fill in forms in their native language, and 321Forms translates their answers into English.

  • Existing paper forms can be converted into digital forms, with repetitive information pre-populated in recurring fields.

  • Custom reports can be generated, focused with a range of filters, saved as templates, and exported as Excel or CSV files.

  • The built-in messaging center enables communication between administrators and employees, without requiring company email addresses.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    24/7 (Live rep)
    FAQs/Forum

    Training options

    In Person
    Documentation
    Live Online
    Webinars
    Videos

    321Forms pricing information

    Value for money

    4.5

    /5

    24

    Starting from

    80

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    321Forms features

    Functionality

    4.5

    /5

    24

    Total features

    12

    1 categories

    Most valued features by users

    Self Service Portal
    API
    Customizable Reports
    Data Import/Export
    Document Management
    E-Verify/I-9 Forms
    Electronic Forms
    Electronic Signature

    Functionality contenders

    321Forms users reviews

    Overall Rating

    4.5

    /5

    24

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.55/10
    Rating distribution

    5

    4

    3

    2

    1

    14

    9

    1

    0

    0

    Pros
    Their willingness to find a solution to our specific issues was unparalleled and their pricing was way more competitive than any other company that we have worked with.
    This is an amazing product for small business who are just getting started. It has made our company's hiring procedure run a lot better.
    I have appreciated the flexibility with customizing forms to suit our needs. Very affordable product, good UI and have had very few problems with new hires logging in and completing their forms.
    Cons
    Everything they submit, you can still verify in person that it matches up, so you can eliminate fraud.
    If there is every a computer glitch or internet issue this imposes us to be able to find the information needed whereas paper would not do this.

    Overall rating contenders

    PS
    AvatarImg

    Pam S.

    Hospital & Health Care, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great Onboarding Product

    Reviewed 8 years ago

    The team is great and very easy to work with. I have appreciated the flexibility with customizing forms to suit our needs. Very affordable product, good UI and have had very few problems with new hires logging in and completing their forms. I would highly recommend this product.

    Pros

    Ease of use, friendly UI. Positive feedback from Hospital HR Directors and new hires.

    Cons

    We are in the process of moving to Enterprise level fully integrated HCM which will include an onboarding piece that we will eventually move to. Although I am still exploring the options, I am not certain there is an easy way to get all your employee forms out of their system and into a new system without a lot of manual work.

    rp
    AvatarImg

    rahul p.

    Information Technology and Services, 51-200 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    321forms for HR Onboarding

    Reviewed 2 years ago

    It makes the process of onboarding the users easy and they do not have to fill up multiple forms.

    Pros

    Easy-to-use HR onboarding forms make the onboarding of new users easy in the organization.

    Cons

    All the requirements for my current company for onboarding are not met.

    DS
    AvatarImg

    Dawn S.

    Consumer Services, self-employed

    Used other for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Just wasn't what I was expecting

    Reviewed 6 years ago
    Pros

    I think the only pro I could come up with is the cost, I have looked at others and this one seemed reasonable.

    Cons

    For me, it was to cumbersome and to confusing to use even with help from customer service who was very patient.

    LL
    AvatarImg

    Loresha L.

    Telecommunications, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    My forms review

    Reviewed 6 years ago
    Pros

    Since the recent update it’s a lot more user friendly which allows my to set up applications quicker.

    Cons

    So far so good I don’t have any complaints about 321 Forms. I’ve been using this product for about 3 years now

    SK
    AvatarImg

    Stan K.

    Hospitality, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent Company to work with

    Reviewed 8 years ago

    321 forms was the most versatile company that we have ever worked with. Their willingness to find a solution to our specific issues was unparalleled and their pricing was way more competitive than any other company that we have worked with. If it not for our Franchisor forcing us to change, we would still be with them. We are sorry we left.

    Pros

    Willingness to customize the product Personal Service Price

    Cons

    No cons were added to this review

    321Forms FAQs

    Q. What type of pricing plans does 321Forms offer?

    321Forms has the following pricing plans:
    Starting from: $80.00/month
    Pricing model: Subscription


    Q. Who are the typical users of 321Forms?

    321Forms has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does 321Forms support?

    321Forms supports the following languages:
    English


    Q. Does 321Forms support mobile devices?

    321Forms supports the following devices:
    Android, iPad, iPhone


    Q. Does 321Forms offer an API?

    Yes, 321Forms has an API available for use.


    Q. What level of support does 321Forms offer?

    321Forms offers the following support options:
    Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum

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