321Forms Pricing, Features, Reviews & Comparison of Alternatives

321Forms

HR onboarding software for new hires & open enrollment

4.52/5 (23 reviews)

321Forms overview

What is 321Forms?

321Forms is a cloud-based human resources (HR) solution for employee onboarding and open enrollment, which includes tools for form conversion, electronic signature capture, onboarding automation, form translation, reporting, and more. The system is designed for small and midsize companies including restaurants, franchises, retail, professional employer organizations (PEOs), staffing & recruiting companies, and businesses that hire seasonal workers.

321Forms enables employees to enter their details once, in a custom questionnaire, and populates that information across recurring fields in multiple forms, including I-9, W4, and benefits forms. Forms can also be pre-filled with company information, such as address fields and FEINs (Federal Employer Identification Numbers). Digital files in 321Forms are designed to only accept specified information, preventing employees with incomplete or incorrect information from progressing through the onboarding process. Employee signatures can be captured electronically, and integration with E-Verify enables the checking of employees’ work eligibility.

With 321Forms, employees can use their native language to fill out forms, and the information they provide is translated into English. The built-in messaging center enables communication between administrators and employees, and allows changes to be made to documents in the same window as messages are received. Custom reports can be generated from any information collected from employees, with a range of filters to focus on different details. Commonly-used reports can also be saved as templates, and completed reports can be exported as Excel or CSV files.
www.321forms.com

Pricing

Starting from
$80/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
321Forms screenshot: Employees can submit completed forms through 321Forms321Forms Product Tour321Forms screenshot: The onboarding wizard ensures that employees can only progress through the onboarding process when required fields are completed321Forms screenshot: Employee signatures can be captured electronically with 321Forms321Forms screenshot: HR staff are automatically notified by email when an employee completes the automated onboarding process321Forms screenshot: 321Forms includes a messaging center, enabling communication between administrators and employees within the platform321Forms screenshot: Custom reports can be created for any information collected through 321Forms321Forms screenshot: Users can select different date ranges and filters for their reports321Forms screenshot: Reports can be exported in CSV or Excel file formats321Forms screenshot: Custom reports can also be viewed within 321Forms321Forms screenshot: Commonly-used reports can be saved as templates

321Forms reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.5
  4.6
Pam Scott

Great Onboarding Product

Used daily for 1-2 years
Reviewed 2016-10-22
Review Source: Capterra

The team is great and very easy to work with. I have appreciated the flexibility with customizing forms to suit our needs. Very affordable product, good UI and have had very few problems with new hires logging in and completing their forms. I would highly recommend this product.

Pros
Ease of use, friendly UI. Positive feedback from Hospital HR Directors and new hires.

Cons
We are in the process of moving to Enterprise level fully integrated HCM which will include an onboarding piece that we will eventually move to. Although I am still exploring the options, I am not certain there is an easy way to get all your employee forms out of their system and into a new system without a lot of manual work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Dee Gorence

Payroll Admin

Used daily for 1-2 years
Reviewed 2016-10-21
Review Source: Capterra

We signed on with 321 Forms and they bent over backwards to make "our" wishes come true. I loved the fact I had control over when I exported my employees...Our custom forms apparently cannot function in the "canned" on-boarding system we now have to use. 321 Forms team was and still is awesome.

Pros
That it can be customized

Cons
Slowness at times-but not often

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Loresha Lance

My forms review

Used daily for 2+ years
Reviewed 2018-09-26
Review Source: Software Advice

Pros
Since the recent update it’s a lot more user friendly which allows my to set up applications quicker.

Cons
So far so good I don’t have any complaints about 321 Forms. I’ve been using this product for about 3 years now

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Dawn Slusher

Just wasn't what I was expecting

Used occasionally for less than 6 months
Reviewed 2018-01-21
Review Source: Software Advice

Pros
I think the only pro I could come up with is the cost, I have looked at others and this one seemed reasonable.

Cons
For me, it was to cumbersome and to confusing to use even with help from customer service who was very patient.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Stan Kirby

Excellent Company to work with

Used daily for 1-2 years
Reviewed 2016-10-21
Review Source: Capterra

321 forms was the most versatile company that we have ever worked with. Their willingness to find a solution to our specific issues was unparalleled and their pricing was way more competitive than any other company that we have worked with. If it not for our Franchisor forcing us to change, we would still be with them. We are sorry we left.

Pros
Willingness to customize the product Personal Service Price

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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321Forms pricing

Starting from
$80/month
Pricing options
Subscription
View Pricing Plans

Pricing is based on the number of annual hires.

Basic Package: starting from $80/month.
Basic+ Package: starting from $110/month.
Basic++ Package: starting from $140/month.

321Forms features

API
Customizable Reporting
Data Import/Export
Employee Onboarding

Activity Dashboard (388 other apps)
Activity Tracking (235 other apps)
Applicant Tracking (297 other apps)
Automatic Notifications (361 other apps)
Customizable Branding (285 other apps)
Employee Database (251 other apps)
Employee Management (312 other apps)
Employee Portal (243 other apps)
Employee Self Service (234 other apps)
Performance Management (226 other apps)
Real Time Reporting (242 other apps)
Recruitment Management (246 other apps)
Reminders (252 other apps)
Reporting & Statistics (413 other apps)
Self Service Portal (278 other apps)
Third Party Integration (309 other apps)

Videos and tutorials

Additional information for 321Forms

Key features of 321Forms

  • Custom forms
  • Onboarding automation
  • E-Verify integration
  • Multi-language support
  • Automatic translation to English
  • Electronic signature capture
  • Pre-filled forms
  • Form conversion
  • Forms catalog
  • Electronic approvals
  • API
  • Data encryption
  • PDF generation
  • On-demand form printing
  • Admin dashboard
  • Custom reporting
  • Template creation
  • Data export in Excel or CSV files
  • Messaging center
  • HRIS integrations
View All Features

Benefits

Employees can fill in forms in their native language, and 321Forms translates their answers into English.

Existing paper forms can be converted into digital forms, with repetitive information pre-populated in recurring fields.

Custom reports can be generated, focused with a range of filters, saved as templates, and exported as Excel or CSV files.

The built-in messaging center enables communication between administrators and employees, without requiring company email addresses.