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Grapevine Evaluations

Web-based employee survey & evaluation platform

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Grapevine Evaluations Pricing, Features, Reviews and Alternatives

Grapevine Evaluations product overview

Price starts from

$

20

/yryear

What is Grapevine Evaluations?

360 Degree Feedback Tool from Grapevine Solutions is a web-based employee survey & evaluation system that offers both SMBs and large enterprises a single platform from which to manage employee evaluations, assessments and reviews. Incorporating performance review templates, custom evaluation forms and employee reports as well as response and follow-up tracking capabilities, 360 Degree Feedback Tool aims to provide users with an efficient and user-friendly employee evaluation solution.

Key benefits of using Grapevine Evaluations

  • 360 Degree Feedback Tool operates as a cloud-based system, affording users the flexibility to access information on the move via mobile or tablet devices.

  • 360 Degree Feedback Tool offers a customizable service, allowing users to create personalized surveys with custom questions and custom skins.

  • 360 Degree Feedback Tool includes an extensive library of evaluation templates, helping users create evaluation surveys quickly and easily.

  • Users can schedule the release of of surveys in phases or groups, enabling HR users to manage survey distribution efficiently.

  • 360 Degree Feedback Tool employs reporting technology, providing users with the tools to analyze survey responses accurately.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    24/7 (Live rep)
    Email/Help Desk
    Chat

    Training options

    Live Online
    Videos
    Documentation

    Grapevine Evaluations pricing information

    Value for money

    4.5

    /5

    20

    Price starts from

    $

    20

    /yryear

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

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    Value for money
    #1
    Rippling
    Value for money
    #2
    Bonusly
    Value for money
    #3
    Grapevine Evaluations
    Value for money
    #4

    Grapevine Evaluations features

    Functionality

    4.1

    /5

    20
    Total Features39 3 categories

    Most valued features by users

    Reporting/Analytics
    Self Service Portal
    Reporting & Statistics
    Activity Tracking
    Customizable Branding
    Performance Management
    Assessment Management
    Customization

    Functionality contenders

    ZipRecruiter
    Functionality
    #1
    Rippling
    Functionality
    #2
    Bonusly
    Functionality
    #3
    Grapevine Evaluations
    Functionality
    #4

    Grapevine Evaluations users reviews

    Overall rating

    4.6

    /5

    20

    Positive reviews

    90%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.68/10
    Rating distribution

    5

    4

    3

    2

    1

    14

    4

    2

    0

    0

    Pros
    My experience with Grapevine has been fantastic. Their customer service team is amazing - very quickly respond to any questions I have and have always been able to assist with me any issues.

    KJ

    Karla J.

    The report that is generated is excellent - comprehensive, detailed, and thorough - and all at the push of a button. It's a wonderful tool to use for a 360 report.

    GM

    Ginette M.

    The support team is great to deal with, and they are gem. Both are professional, responsive, and embody what customer service should be.

    PH

    Pam H.

    Cons
    Trying to get around it. I wish there was a cheat sheet.

    AV

    Alejandra V.

    Not easily understandable. Training a new admin to use the tool during a time crunch becomes a challenge.

    DK

    Deepali K.

    I worry about someone else trying to pick up the same evaluation and run with it, as they'd face a steep learning curve on first use.

    AH

    Alex H.

    Overall rating contenders

    ZipRecruiter
    Overall rating
    #1
    Bonusly
    Overall rating
    #2
    Grapevine Evaluations
    Overall rating
    #3
    Rippling
    Overall rating
    #4
    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Why I use Grapevine 360

    Reviewed 3 years ago

    As a congregational consultant with synagogues, often lay leadership who have experienced a business 360 attempt to utilize this in their congregation. The traditional business 360 does not work as a unique set of data is needed for congregational life. In conversation with Wes at Grapevine and other staff, they have supported me over the past 5 years in getting the best data. They also work with non-profits in their pricing - which makes what could be an expensive 360 more accessible. I highly recommend Grapevine 360's!

    Pros

    I have used other 360 vendors prior to switching to Grapevine 360. This software is easy to use from designing the questions, communicating with those being assessed and respondents, and the excellent content of the reports. The best feature is the ability to compose and customize your own questions. I often adapt questions that they have in their data bank. As consultant with synagogues and clergy,...

    Cons

    Often, I edit and type my questions in Word and then need to cut and paste into the 360 software, this takes a few extra steps. However, the ability to customize questions outweighs the extra few minutes. I would like to see a spell checker added when questions are edited.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Grapevine Evaluations 360

    Reviewed 3 years ago

    We use this tool as a method of providing feedback to those in our company who have been identified as having potential for higher level positions. As part of their development, the report provides them insight into the areas where their performance is strong, as well as highlight some blind spots they may have and help them focus their efforts on those areas. I find the customer service that Grapevine provides to be excellent. When I do have challenges, they are responsive, pleasant and helpful.

    Pros

    The presentation of the review itself is professional and easy for the raters to navigate. It allows for the user to customize all aspects - the rating scale, questions, the communication to participants, etc. The report that is generated is excellent - comprehensive, detailed, and thorough - and all at the push of a button. It's a wonderful tool to use for a 360 report.

    Cons

    I find the set up of the review to be somewhat challenging. Because I don't use it all the time (we do a series of reviews and then I may not revisit it again for some time), I forget the steps involved in setting it up. For example, I will have a participant that's "not registered", and it will take me some time to figure out what step I missed. Or, more recently, I accidently assigned someone as a "participant" when they were a "rater" and couldn't figure out how to remove them from the participant list.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Review from 360 feedback

    Reviewed 3 years ago

    We collect feedback about our employees in order to determine their areas of improvement.

    Pros

    The support was very good when we had problems, the answer are reasonably fast and direct to the point.

    Cons

    Gathering reports from the answer was very inefficient. Setting up a feedback was also quite complex. The flow of releasing a feedback for filling is very unfriendly and complex .

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Association for Energy Affordability - 2017 & 2018 customers

    Reviewed 3 years ago

    On the whole, Grapevine has been an affordable source for our 360 evaluations. It was considerably more successful at delivering useful feedback on our second round after I, the implementer in the office, had a chance to better familiarize myself with the system. I worry about someone else trying to pick up the same evaluation and run with it, as they'd face a steep learning curve on first use. At the end of the day, using Grapevine software was an effective way to deliver useful feedback to managers and employees alike, but the pathway to reach that point was more complicated than it needed to be.

    Pros

    Customer support, especially by CSR, was excellent throughout our two evaluations. We made some initial configuration errors that caused our evaluation reports to be empty, and CSR worked diligently over phone and email to help reconfigure the system to match our needs and set us up for success in future runs.

    Cons

    Entering/modifying questions, rating scales, and organization is quite onerous with the way the system is laid out. It's impossible to make edits to more than one question at a time, meaning that you're essentially starting from scratch if you want to make significant changes from evaluation to evaluation. Related to this, understanding all of the lingo and concepts that go into each report/evaluation would require an entire orientation unto itself. I wouldn't describe the system as accessible or easy to use.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    outdated system

    Reviewed 3 years ago

    Customer service is always great.

    Pros

    easy to maneuver, can export info as needed.

    Cons

    Outdated, lots of manual work required. Have to log into each survey to check the status. Very hard on our participants that are usually a part of multiple surveys. They have major password issues. Should have one portal for a participant where they can sign in and access all the surveys associated with their name. For example, we have managers with 10 participants and they have to have 10 different log in for each one. Not easy on participant or administrator. System hasn't changed in years. Also, administrator has to send email reminders. Should be system generated by now. System should also be able to generate GAP reports between old survey and resurvey verses admin doing manually.

    Grapevine Evaluations FAQs and common questions

    Grapevine Evaluations has the following pricing plans:
    Starting from: $20.00/year
    Pricing model: Free, Subscription
    Free Trial: Available


    Grapevine Evaluations has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Grapevine Evaluations supports the following languages:
    English


    No, Grapevine Evaluations does not have an API available.


    Grapevine Evaluations offers the following support options:
    Phone Support, 24/7 (Live rep), Email/Help Desk, Chat

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