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7shifts vs WhenToWork Comparison (2026)

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7shifts logo

7shifts

WhenToWork logo

WhenToWork

Overview

Build next week's schedule in minutes with 7shifts' intuitive drag-and-drop builder that automatically factors in availability, time-off, overtime & compliance. POS integrations ensure labor targets are hit, employees are auto-notified of schedules & managers can make schedule changes on the fly.

WhenToWork is an online employee scheduling solution that enables businesses of all sizes to schedule employee shifts manually or automatically, and allows employees to view schedules, swap shifts, request time off, and more. With WhenToWork, users can create repeating or varied weekly schedules for one or multiple locations, with the ability to add shifts manually or import them from a template.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

39.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

28

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

1.2K

5

4

3

2

1

886

290

28

5

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.4

137

5

4

3

2

1

80

42

9

6

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

“Overall my experience is good, it functions well, offers us the tool that we did in scheduling our employees, getting available shifts covered and being sure that schedules are balanced.”
LH

Lissa H.

HR Coordinator

“shifts makes it really easy to manage schedules, time off request, manage labor hours and easily allows you to communicate with all teams.”
AT

Andrena T.

Catering Manager

“It seems as if this company has mastered the art of getting hours in accurate calculations for payment down to a Science.”
NW

Nathaniel W.

Manager

Pros

“There have been mergers and aquisitions that have driven the cost up, however, due to our long standing partnership, we have been able to negotiate a price.”
Verified reviewer profile picture

Bianca S.

Assistant Director of Conferences and Events

“I liked that students could drop and pick up shifts and change shifts within the platform.”
BT

Brianna T.

Assistant Manager

“I have also absolutely loved being able to create templates for our rotating shifts that make enter a new months schedule even easier.”
AG

Amanda G.

Practice Manager

Cons

The billing model feels designed to trap you into recurring charges, and the “support” team seems more interested in hiding behind policy than supporting customers.
MH

Matthew H.

Winemaker

Their support response was robotic and dismissive, simply quoting “non-refundable Terms of Service” without any attempt to help or escalate.
MH

Matthew H.

Winemaker

“There were times that the information was not up to date regarding shift availability that led to some shifts getting mixed up.”
NM

Noah M.

Expediter

Cons

“There was no reporting - when you take someone off the schedule you cannot download any shift info.”
SV

Sara V.

owner

“It has terrible design and is very ineffective.”
SV

Sara V.

owner

“Some users may find the reporting and analytics features to be basic compared to other workforce management tools”
FL

Fernando L.

Technical engineer

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features107
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • Benchmarking
  • Billable & Non-Billable Hours
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Chat/Messaging
  • Clock In/Out
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Compliance Management
  • Cost Management
  • Cost Tracking
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Employee Database
  • Employee Engagement
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Recognition
  • Employee Scheduling
  • Employee Time Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Feedback Management
  • For Small Businesses
  • Forecasting
  • GPS
  • Group Scheduling
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Negative Feedback Management
  • Offboarding
  • Onboarding
  • Online Booking
  • Online Time Clock
  • Online Time Tracking
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Integration
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Projections
  • Punch card
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation
  • Resource Scheduling
  • SMS Messaging
  • Sales Trend Analysis
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Shift Management
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Tax Compliance
  • Team Calendars
  • Third-Party Integrations
  • Time & Attendance
  • Time Clock
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Total features53
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • Benchmarking
  • Billable & Non-Billable Hours
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Chat/Messaging
  • Clock In/Out
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Compliance Management
  • Cost Management
  • Cost Tracking
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Employee Database
  • Employee Engagement
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Recognition
  • Employee Scheduling
  • Employee Time Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Feedback Management
  • For Small Businesses
  • Forecasting
  • GPS
  • Group Scheduling
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Negative Feedback Management
  • Offboarding
  • Onboarding
  • Online Booking
  • Online Time Clock
  • Online Time Tracking
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Integration
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Projections
  • Punch card
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation
  • Resource Scheduling
  • SMS Messaging
  • Sales Trend Analysis
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Shift Management
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Tax Compliance
  • Team Calendars
  • Third-Party Integrations
  • Time & Attendance
  • Time Clock
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce

Integrations

  • Total integrations53
  • ADP Workforce Now
  • Aloha Cloud
  • Auris
  • Bites
  • CAKE
  • CAKE POS
  • Clover
  • DailyPay
  • Dayforce
  • Dayforce Powerpay
  • Displai
  • DoorDash for Merchants
  • ExpandShare
  • Fobesoft
  • Genius
  • GoTab POS
  • Google Calendar
  • Gusto
  • Harbortouch POS
  • Heartland Payments+
  • HigherMe
  • Ladle
  • Lightspeed
  • Lightspeed Restaurant
  • Lightspeed Retail
  • MYR POS
  • MarginEdge
  • Microsoft Outlook
  • Mitratech TalentReef
  • PAR POS
  • Paychex
  • Paycom
  • Paycor
  • Paylocity
  • Perfect Venue
  • QuickBooks Online Advanced
  • QuickBooks Payroll
  • RUN Powered by ADP
  • Restroworks
  • Revel Systems
  • Revi
  • Rezku POS
  • SevenRooms
  • Solink
  • Speakap
  • SpotOn
  • Square Point of Sale
  • Squirrel POS
  • Toast POS
  • Toast Payroll & Team Management
  • TouchBistro
  • Wagepoint
  • Wisetail
  • Yumpingo
  • ZipRecruiter
  • Total integrations2
  • ADP Workforce Now
  • Aloha Cloud
  • Auris
  • Bites
  • CAKE
  • CAKE POS
  • Clover
  • DailyPay
  • Dayforce
  • Dayforce Powerpay
  • Displai
  • DoorDash for Merchants
  • ExpandShare
  • Fobesoft
  • Genius
  • GoTab POS
  • Google Calendar
  • Gusto
  • Harbortouch POS
  • Heartland Payments+
  • HigherMe
  • Ladle
  • Lightspeed
  • Lightspeed Restaurant
  • Lightspeed Retail
  • MYR POS
  • MarginEdge
  • Microsoft Outlook
  • Mitratech TalentReef
  • PAR POS
  • Paychex
  • Paycom
  • Paycor
  • Paylocity
  • Perfect Venue
  • QuickBooks Online Advanced
  • QuickBooks Payroll
  • RUN Powered by ADP
  • Restroworks
  • Revel Systems
  • Revi
  • Rezku POS
  • SevenRooms
  • Solink
  • Speakap
  • SpotOn
  • Square Point of Sale
  • Squirrel POS
  • Toast POS
  • Toast Payroll & Team Management
  • TouchBistro
  • Wagepoint
  • Wisetail
  • Yumpingo
  • ZipRecruiter

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