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Connecteam vs WhenToWork Comparison (2026)
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
A modern communication experience for you and your team
WhenToWork is an online employee scheduling solution that enables businesses of all sizes to schedule employee shifts manually or automatically, and allows employees to view schedules, swap shifts, request time off, and more. With WhenToWork, users can create repeating or varied weekly schedules for one or multiple locations, with the ability to add shifts manually or import them from a template.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
5.3K
5
4
3
2
1
3.6K
1.4K
191
23
16
- Value for money
- Ease of use
- Features
- Customer support
80%
would recommend this app4.4
137
5
4
3
2
1
80
42
9
6
0
- Value for money
- Ease of use
- Features
- Customer support
78%
would recommend this appPros
“Not only can we communicate with staff and update scheduling, there are forms for staff retention as well as a reward system that we can use to keep our staff motivated.”
CK
Christina K.
Manager
“We have a few different roles in our business and it requires each of them to have their own shift with that when updating the same shift I wish there was some way that we could update the shift once instead of having to change each one for the different role eg: connected shifts.”
CM
Courtney M.
Operations Coordinator
“The platform provides a wide range of useful tools for managing employees, communication, scheduling, time tracking, and daily tasks in one place.”
Bob F.
CEO
Pros
“There have been mergers and aquisitions that have driven the cost up, however, due to our long standing partnership, we have been able to negotiate a price.”
Bianca S.
Assistant Director of Conferences and Events
“I liked that students could drop and pick up shifts and change shifts within the platform.”
BT
Brianna T.
Assistant Manager
“I have also absolutely loved being able to create templates for our rotating shifts that make enter a new months schedule even easier.”
AG
Amanda G.
Practice Manager
Cons
“We discovered during payroll processing that regular, overtime, and vacation hours were not transferring correctly, resulting in all hours being imported as regular hours.”
AS
Anthony S.
CIO
“The current layout tends to focus on upcoming items, making it less intuitive when trying to review past events or quickly view an entire month's schedule at a glance.”
AM
Amy M.
Owner
“It can be difficult to give setting to different users and admins, having multiple places to assign different things is confusing would like it if all setting being assigned to users and admins were in one place.”
NM
Neleh M.
Guest Services Coordinator
Cons
“There was no reporting - when you take someone off the schedule you cannot download any shift info.”
SV
Sara V.
owner
“It has terrible design and is very ineffective.”
SV
Sara V.
owner
“Some users may find the reporting and analytics features to be basic compared to other workforce management tools”
FL
Fernando L.
Technical engineer
- Vendor responds to reviews
- Last review2 days ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features180
- 360 Degree Feedback
- AI Copilot
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Blogs
- Brainstorming
- Break Management
- Built-in Course Authoring
- Built-in LMS
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Capacity Planning
- Care Plan Management
- Catalog Management
- Categorization/Grouping
- Certification & Licensing
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Class Scheduling
- Clock In/Out
- Collaboration Tools
- Color Codes/Icons
- Comment Library
- Commenting/Notes
- Commercial Inspections
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Convert to PDF
- Corporate/Business
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Deadline Management
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Capture
- Document Classification
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Driver Management
- EDI
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Management
- Event Calendar
- Event Management
- Event Scheduling
- Event/Activities Planning
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- For Lawn Care
- For Nonprofits
- For Nursing Homes
- For Plumbing Industry
- For Small Businesses
- For Staffing Agencies
- For Vacation Rentals
- Forecasting
- Forms Creation & Design
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Group Management
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Home Health Care Management
- Messaging
- Mobile Access
- Mobile Alerts
- Multi-Location
- Online Booking
- Online Time Clock
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Real-time Scheduling
- Reminders
- Reporting & Statistics
- SMS Messaging
- Schedule Distribution
- Scheduling
- Self Service Portal
- Shift Management
- Shift Scheduling
- Shift Swapping
- Team Calendars
- Third-Party Integrations
- Time & Attendance
- Time Off Management
- Time Off Requests
- Timesheet Management
- Vacation/Leave Tracking
- eCards
- Total features53
- 360 Degree Feedback
- AI Copilot
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Blogs
- Brainstorming
- Break Management
- Built-in Course Authoring
- Built-in LMS
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Capacity Planning
- Care Plan Management
- Catalog Management
- Categorization/Grouping
- Certification & Licensing
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Class Scheduling
- Clock In/Out
- Collaboration Tools
- Color Codes/Icons
- Comment Library
- Commenting/Notes
- Commercial Inspections
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Convert to PDF
- Corporate/Business
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Deadline Management
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Capture
- Document Classification
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Driver Management
- EDI
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Management
- Event Calendar
- Event Management
- Event Scheduling
- Event/Activities Planning
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- For Lawn Care
- For Nonprofits
- For Nursing Homes
- For Plumbing Industry
- For Small Businesses
- For Staffing Agencies
- For Vacation Rentals
- Forecasting
- Forms Creation & Design
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Group Management
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Home Health Care Management
- Messaging
- Mobile Access
- Mobile Alerts
- Multi-Location
- Online Booking
- Online Time Clock
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Real-time Scheduling
- Reminders
- Reporting & Statistics
- SMS Messaging
- Schedule Distribution
- Scheduling
- Self Service Portal
- Shift Management
- Shift Scheduling
- Shift Swapping
- Team Calendars
- Third-Party Integrations
- Time & Attendance
- Time Off Management
- Time Off Requests
- Timesheet Management
- Vacation/Leave Tracking
- eCards
Integrations
- Total integrations12
- ADP Next Gen HCM
- ADP Workforce Now
- Google Calendar
- Gusto
- MYOB Business
- Microsoft Outlook
- Paychex
- QuickBooks Online
- QuickBooks Payroll
- RUN Powered by ADP
- Wix
- Xero
- Zapier
- Total integrations2
- ADP Next Gen HCM
- ADP Workforce Now
- Google Calendar
- Gusto
- MYOB Business
- Microsoft Outlook
- Paychex
- QuickBooks Online
- QuickBooks Payroll
- RUN Powered by ADP
- Wix
- Xero
- Zapier
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