Branch Messenger Pricing, Features, Reviews & Comparison of Alternatives

Branch Messenger

Branch helps hourly workers get ahead financially.

4.59/5 (646 reviews)

Branch Messenger overview

What is Branch Messenger?

Branch is a mobile-first technology that helps hourly workers get ahead financially. The application allows users to budget, take paycheck advances, and earn more income by picking up available shifts. By focusing on the hourly worker, Branch also helps companies attract and retain their hourly employees, which can in turn create better customer experiences and reduce turnover. Branch’s background in rolling out solutions across enterprises has provided better end-user experiences for both employees and employers.

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, French, German, Italian, Portuguese, Spanish
Branch Messenger screenshot: Get an overview of upcoming account, upcoming expenses, and spendingBranch MessengerBranch Messenger screenshot: Access a portion of earned wages instantlyBranch Messenger screenshot: Users can view per-location reports through the dashboardBranch Messenger screenshot: Messages, images, videos, and files can be posted to the activity feedBranch Messenger screenshot: Users can choose whether or not manager approval is required for shift swaps and time off

Branch Messenger reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.7
  4.5
Opeyemi Olaniyi

branch messenger review

Used weekly for 6-12 months
Reviewed 2018-12-18
Review Source: Capterra

Pros
The update interval for this app is way frequent and actually fixes things. I work with a bunch of friends and with branch messenger, it is much easier to schedule and update our calendar to our taste. Effectiveness has never been this easy and cheap as now, there is no need to have a squabble with anyone over who was meant to do what and at what time, they all constantly get reminded and everyone gets on easy. The upcoming schedule notification is great, the chatroom is just right for sharing information and the news feed is perfect for broadcast messages.

Cons
Branch simply glitches and that's just about everything i hate about it. Sometimes when trying to make a post, branch puts you off with a response about how your post can not be published at the moment, then, you make the post again in an effort to get your aim achieved and then voila, you've got duplicate posts to your name. This is something that needs to be fixed asap.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Derrick Gillman

Branch

Used daily for 2+ years
Reviewed 2020-01-18
Review Source: Capterra

Great overall experience so far so good

Pros
I love this app..makes managing money very easy an it also has a feature that you can get a pay advance if needed

Cons
Not very many cons to branch but if i had to give one itd be that there is no actually bank location strictly online

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Faith Jezek

Very Helpful!

Used daily for 6-12 months
Reviewed 2019-11-22
Review Source: Capterra

My favorite part about this was how it would notify the employees when the schedule was up or when their shift was coming up. There were fewer excuses and more punctuality/communication.

Pros
This was really handy at work when communicating to our staff or showing them their schedule. Made things much easier on the management.

Cons
Branch tended to glitch when uploading pictures. Only when uploading pictures. This was problematic when we needed to upload pictures of the schedule.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Amy Popenhagen

Overall I really like this app

Used daily for 6-12 months
Reviewed 2017-09-21
Review Source: Capterra

I like the scheduler and the ability to share these things with staff easily. I love the shift swap so that i don't always need to be the one looking to replace someone's shift

Pros
I love the scheduler and the ability for employees to shift swap. It saves time and energy for me that could be used else where

Cons
I have trouble with the transition from the main page to the shift or shift swap page. It sometimes will not change or takes forever

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Danny Robertson

A Branch that is Stronger than others

Used daily for 6-12 months
Reviewed 2019-12-21
Review Source: Capterra

I really like the fact that I can communicate with my team without having to remember phone numbers for everyone. I didnt know that branch also allowed some team members to be able to get an advance on their paycheck. That's awesome.

Pros
I really like that I can post the schedule to my team members so everyone isn't cramming my office to see their schedule

Cons
The ability to talk to a live customer service agent

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Branch Messenger pricing

Pricing options
Free
Subscription
View Pricing Plans

A free plan is available, for an unlimited number of employees & managers.
Quotes for Enterprise plans, which offer additional features, are available on request.

Branch Messenger features

API
Activity Dashboard
Employee Management
Employee Self Service
Reporting & Statistics
Third Party Integration

Activity Tracking (234 other apps)
Applicant Tracking (292 other apps)
Automatic Notifications (361 other apps)
Customizable Branding (283 other apps)
Customizable Reporting (284 other apps)
Data Import/Export (266 other apps)
Employee Database (247 other apps)
Employee Onboarding (230 other apps)
Employee Portal (239 other apps)
Performance Management (223 other apps)
Real Time Reporting (241 other apps)
Recruitment Management (240 other apps)
Reminders (250 other apps)
Self Service Portal (267 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Branch Messenger

Key features of Branch Messenger

  • Access controls
  • Budgeting
  • Earnings tracking
  • Employee scheduling
  • Employee self-service
  • File sharing
  • Geofencing
  • In-app messaging
  • Instant pay
  • On-demand shift coverage
  • Overdraft alerts
  • Read receipts
  • Time tracking
  • Web dashboard
View All Features

Benefits

Employees can increase financial wellness with budgeting tools and instant access to earned wages to meet bill payments, unexpected emergencies, or expenses ahead of the two week pay period.

The mobile app allows employees to view and manage their shift coverage, overtime, attendance, and earnings.

With shift flexibility, employers can maximize shift coverage and enable employees to boost earnings by picking-up more shifts.