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ADP Workforce Now Logo

Cloud-based human capital management (HCM) suite

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ADP Workforce Now - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

ADP Workforce Now overview

Verified reviewer profile picture

Based on 7260 verified user reviews

What is ADP Workforce Now?

ADP Workforce Now is a payroll tool offering key features such as direct deposit, payroll management, a self-service portal, W-2 preparation, payroll reporting, and time tracking, among others.

Who uses ADP Workforce Now?

Reviews for ADP Workforce Now come from a wide variety of industries, including Hospital & Health Care (6% of reviewers), Computer Software (4%), and Non-Profit Organization Management (4%). The most frequent use case for ADP Workforce Now cited by reviewers is payroll (62% of reviewers).

What are the most popular integrations for ADP Workforce Now?

The ADP Workforce Now integration most frequently cited by reviewers is Microsoft Outlook, an email management product rated 4.7 out of 5 for its integration with ADP Workforce Now.

Starting price

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Pros & Cons

Payroll

Tax Information

Clocking In and Out

Reporting

Cumbersome password requirements

Slow performance and lag

ADP Workforce Now’s user interface

Ease of use rating:

ADP Workforce Now reviews

Overall rating

4.4

/5

7.2K

Positive reviews

72

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.72/10
Rating distribution

5

4

3

2

1

4.2K

2.1K

660

138

64

Pros
“It also offers great flexibility for employees, who can clock in through mobile apps with geofencing, web browsers, or physical biometric kiosks.”
GS

Gift S.

Human Resources Clerk

“ADP Workforce Now is a highly reliable, all-in-one HR platform that does a fantastic job of streamlining everything from payroll and tax filing to benefits administration and time tracking. Because it houses employee data in one centralized hub, it eliminates the headache of jumping between different systems and drastically reduces manual data entry.”
AB

Allyson B.

PM

“The ability to easily access payroll, tax documents, time-off balances, and other HR-related information enables self-service and reduces the need to contact HR, helping to minimize administrative bottlenecks and improve efficiency.”
CM

Caroline M.

Value-Based Solutions Manager

Cons
“Setting up custom approval workflows or building specialized reports via the custom report builder is a cumbersome, click-heavy process that often requires a steep learning curve or direct intervention from ADP support”
BN

Brennan N.

Insurance Agent

“It requires a fair number of clicks and time to manage and doesn't visually show performance as well as other available performance management platforms.”
CM

Caroline M.

Value-Based Solutions Manager

“The system is also not very intuitive—simple tasks often require clicking through four different menus, and the custom report builder feels like it hasn't been updated since 2005.”
DE

Dave E.

Maintenance Tech

Who uses ADP Workforce Now?

Based on 7,260 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care
Construction
Health, Wellness and Fitness
Education Management
Others

Use cases

Payroll
Time Tracking
Human Resources
Direct Deposit Payroll
Time Clock

ADP Workforce Now's key features

GetApp's analysis of 615 verified user reviews collected between July 2021 and October 2024 identifies ADP Workforce Now's most critical features and summarizes user sentiment about those features.

Direct deposit

Reviewers highlight ADP Workforce Now's Direct Deposit feature for its convenience and flexibility. Users report being able to easily manage and update their direct deposit information without HR intervention. They appreciate the ability to split deposits across multiple accounts and the immediate availability of funds. They find the system secure and reliable, with capabilities like real-time notifications and error-checking to ensure accuracy. They also value the elimination of paper checks, which simplifies payroll distribution, especially for remote employees. Of the 213 ADP Workforce Now users who gave detailed accounts of their use of Direct Deposit, 98% rated this feature as important or highly important.


Payroll management

Users appreciate ADP Workforce Now's Payroll Management for its comprehensive and organized approach. Reviewers indicate it simplifies tracking employee hours, wages, and deductions. They find it easy to access pay stubs, W-2s, and other payroll documents. They report that the system helps ensure timely and accurate payments, reducing administrative burden. They also value the integration with other systems and the ability to manage payroll for multiple clients and states. Some users mention the interface could be more modern and user-friendly. Of the 195 ADP Workforce Now users who gave detailed accounts of their use of Payroll Management, 94% rated this feature as important or highly important.


Payroll reporting

Reviewers find ADP Workforce Now's Payroll Reporting feature valuable for its detailed and customizable reports. Users report being able to easily access and print pay stubs, tax statements, and other payroll documents. They appreciate the graphical representations and comparison charts for better understanding of payroll data. They say the capability supports compliance and audit requirements, making it easier to manage and share information. Some users note that finding specific reports can be challenging due to the abundance of options. Of the 149 ADP Workforce Now users who gave detailed accounts of their use of Payroll Reporting, 91% rated this feature as important or highly important.


W-2 preparation

Users highlight the efficiency and convenience of ADP Workforce Now's W-2 Preparation. Reviewers appreciate being able to access and print W-2 forms online, often before receiving them by mail. They report that the system automates the preparation and distribution of W-2s, saving time and reducing errors. They find it helpful to have all tax documents in one place, making tax filing easier. Some users mention occasional issues with software updates affecting W-2 access. Of the 156 ADP Workforce Now users who gave detailed accounts of their use of W-2 Preparation, 90% rated this feature as important or highly important.


Time tracking

Reviewers value ADP Workforce Now's Time Tracking for its accuracy and ease of use. Users report that it simplifies clocking in and out, tracking hours worked, and managing PTO. They appreciate the ability to view and adjust hours, ensuring correct pay. They find the capability helpful for job costing and compliance with labor laws. Some users mention occasional issues with saving time entries, but overall, they find it a critical tool for managing employee time and payroll. Of the 131 ADP Workforce Now users who gave detailed accounts of their use of Time Tracking, 90% rated this feature as important or highly important.

See related user reviews

“Ability to track time off, log in work time, a new feature which enables the user to copy a particular row in the timecard to every day of the week”
RZ

Rostom Z.

Computer Teacher

“Overall, I am satisfied with ADP Workforce Now as a platform for managing pay, tracking time, sorting and storing employee information as well as having a responsive support team.”
CJ

CORTNEY J.

PARALEGAL

“Using ADP for time tracking has a few major advantages, especially when it comes to efficiency and compliance.”
GS

Gift S.

Human Resources Clerk

“It doesn’t support things like conference room bookings, customer communication, or operational task tracking.”
NA

Nava A.

Assistant Manager


Tax compliance

Users appreciate ADP Workforce Now's Tax Compliance for its comprehensive and automated approach. Reviewers indicate it simplifies tax calculations, deductions, and filings, ensuring compliance with federal and state regulations. They find the system provides timely updates on tax law changes and generates necessary tax documents. They report that it saves time and reduces errors in tax reporting. Some users note limitations in handling both W-2 and 1099 employees within the same company. Of the 137 ADP Workforce Now users who gave detailed accounts of their use of Tax Compliance, 85% rated this feature as important or highly important.


All ADP Workforce Now features

Features rating:

360 degree feedback
401(k) tracking
ACA reporting
Access controls/permissions
Accounting
Activity dashboard
Alerts/Notifications
API
Applicant tracking
Application management
Approval process control
Attendance management
Attendance tracking
Automated scheduling
Background screening
Benefits dashboard
Benefits management
Budget management
Candidate profiles
Candidate sourcing
Candidate tracking
Career development
Check printing
Clock in/out
Compensation management
Compensation plan modeling
Competency management
Compliance management
Contractor management
Customizable reports
Customizable templates
Dashboard
Data security
Document management
Electronic forms
Employee database
Employee management
Employee onboarding
Employee portal
Employee profiles
Employee scheduling
Employee self service
Employee time tracking
For accountants
For small businesses
Goal setting/tracking
HIPAA compliant
HR management
Individual development plans
Job board
Job management
Job posting
Labor forecasting
Learning & development
Leave tracking
Market data analysis
Mobile access
Mobile app
Multi-Country
Multi-State
Onboarding
Online benefits enrollment
Organizational charting
Orientation workflow management
Peer appraisals
Performance appraisal
Performance management
Performance metrics
Performance review management
Real-Time analytics
Real-Time reporting
Recruitment management
Reminders
Reporting/Analytics
Reporting & statistics
Review cycle tracking
Self assessment
Self service portal
Sick leave tracking
Skills tracking
Succession planning
Talent management
Task management
Tax filing
Tax management
Team management
Third-Party integration
Third-Party integrations
Time & attendance
Time off management
Time off requests
Timesheet management
Training management
Vacation/Leave tracking
Variable workforce
Wage garnishment
Web-based deployment
Weighted performance measures
Workflow management
Workforce management

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ADP Workforce Now integrations (21)

Integrations rated by users

We looked at 7,260 user reviews to identify which products are mentioned as ADP Workforce Now integrations and how users feel about them.

Integration rating: 4.7 (21)

Integration rating: 5.0 (5)

EN is the system we use for online benefit enrollment: the Paylocity System and the Employee Navigator exchange information.

Verified reviewer profile picture

Crystal B.

CHRO

SAP Concur logo
SAP Concur

Integration rating: 4.0 (5)

Workday HCM logo
Workday HCM

Integration rating: 4.5 (5)

Integration rating: 4.5 (4)

Works as if the two are one platform. Never any issues.

CB

Camille B.

Owner

Okta logo
Okta

Integration rating: 4.8 (4)

Single sign-on and identity management streamline secure onboarding and access to HR records without managing extra passwords.

EA

Estrella A.

Software Engineer

ADP Workforce Now customer support

What do users say about ADP Workforce Now customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of ADP Workforce Now customer support.

A small group of reviewers appreciate having dedicated account managers and knowledgeable support staff who assist promptly and effectively.

Broad user base report long wait times and difficulty reaching a knowledgeable customer service representative.

Widespread user sentiment highlights inconsistent support quality, with frequent transfers and lack of dedicated contacts.

A significant portion of users mention slow response times, unresolved issues, and the need to escalate for complex problems.

Support options

Knowledge base
Chat
Email/help desk
Phone support
24/7 (live rep)
Faqs/forum

Training options

In person
Documentation
Live online
Webinars
Videos

To see what individual users say about ADP Workforce Now's customer support, check out the review snippets below.

“Customer support has also been a strong point. Whenever we've had questions or needed assistance, the ADP team has been responsive, professional, and willing to walk us through the process until our issues were resolved. Although we believe the pricing is a little high for a small childcare center, the reliability of the system and the convenience it provides have made it a worthwhile investment.”

QC

Quan C.

Director

“Reliable and feature-rich for mid-to-large teams, but complex setup and inconsistent support make it frustrating without dedicated HR staff.”

Verified reviewer profile picture

Hallye N.

Operations Manager

ADP Workforce Now FAQs

Q. Who are the typical users of ADP Workforce Now?

ADP Workforce Now has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers

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Q. What is ADP Workforce Now used for?

ADP Workforce Now is a cloud-based human capital management and talent management solution for midsized businesses that features human resources, payroll, benefits, talent management, time and labor management, and HR analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Workforce Now integrates with third-party HR and business applications through convenient APIs and the ADP Marketplace. ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service. ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions.


Q. Does ADP Workforce Now support mobile devices?

ADP Workforce Now supports the following devices:
iPad, iPhone, Android


Q. What level of support does ADP Workforce Now offer?

ADP Workforce Now offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum

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