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ADP Workforce Now Logo

ADP Workforce Now

4.4
(6.3K)

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Cloud based Human capital management (HCM) suite

(31)

ADP Workforce Now Pricing, Features, Reviews and Alternatives

ADP Workforce Now FAQs

Q. Who are the typical users of ADP Workforce Now?

ADP Workforce Now has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does ADP Workforce Now support?

ADP Workforce Now supports the following languages:
English, French, Italian, Portuguese, Portuguese, Portuguese, Spanish

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Q. Does ADP Workforce Now support mobile devices?

ADP Workforce Now supports the following devices:
Android, iPad, iPhone

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Q. Does ADP Workforce Now offer an API?

Yes, ADP Workforce Now has an API available for use.

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Q. What other apps does ADP Workforce Now integrate with?

ADP Workforce Now integrates with the following applications:
Microsoft Outlook, Sage Intacct, QuickBooks Online Advanced, QuickBooks Desktop Enterprise, Oracle Cloud HCM, SAP Concur

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Q. What level of support does ADP Workforce Now offer?

ADP Workforce Now offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum

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ADP Workforce Now product overview

What is ADP Workforce Now?

ADP Workforce Now is a complete, cloud-based human capital management and talent management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.

Key benefits of using ADP Workforce Now

  • Fewer employee questions – easy self-service tools like our top-rated mobile app provide access to W2s, timecards, paychecks, onboarding, benefits enrollment, and more.

  • Less manual data entry – your updates sync automatically to payroll, benefits and dozens of other systems.

  • Competitive pricing – options designed to meet your specific needs.

  • Unmatched expertise – with over 70 years of experience, ADP has served organizations across nearly every industry.

  • Automated alerts – to help prevent costly errors.

  • Compliance with confidence – over 2,500 specialists actively monitor regulatory changes and focus on helping you meet your compliance needs.

  • Trusted – more than 70,000 businesses rely on ADP Workforce Now to get their payroll, HR, benefits, talent management, time & labor management, and compliance done right.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)
    FAQs/Forum

    Training options

    In Person
    Documentation
    Live Online
    Webinars
    Videos

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    ADP Workforce Now features

    Functionality

    4.3

    /5

    6.3K

    Total features

    87

    12 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Reporting & Statistics
    Self Service Portal
    Alerts/Notifications
    API
    Customizable Reports
    Employee Database

    Functionality contenders

    ADP Workforce Now users reviews

    Overall Rating

    4.4

    /5

    6.3K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.25/10
    Rating distribution

    5

    4

    3

    2

    1

    3.6K

    1.9K

    593

    125

    58

    Pros
    It is a very stable system with useful features. Easy to implement with good technical support.
    The flexibility of being able to use the app and website. Super easy to use and fun navigation on the website.
    The ease as an employee was wonderful. Also added benefit you get your tax forms earlier than by mail which is a super plus.
    Cons
    The site itself is hard to navigate to as ADP has a few other portals. There are also a number of features and views that are not utilized by our company so the robustness of the software is lost.
    I hate to be negative however my experiences using this program on behalf of my client have been excruciating.
    There really isn't much aside from the lack of error messages. When something goes wrong it doesn't really tell you what is going wrong so it's hard to know what to fix.

    Overall rating contenders

    JC
    AvatarImg

    Joe C.

    IT Manager

    Warehousing, 51-200 employees

    Review source

    Overall Rating

    More modernized and easy to use, changed out HR department

    Reviewed a year ago

    Transcript

    Joe: My name is Joe. I'm an IT manager. I use ADP Workforce Now. I give it a rating of four. For more...

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    Jeremy B.

    Sr. Analyst

    Information Technology and Services, 10,001+ employees

    Review source

    Overall Rating

    ADP has the brand recognition but that's as far as it will take you

    Reviewed a year ago

    Transcript

    Jeremy B: I am Jeremy, I'm a senior analyst and I give ADP Workforce Now a four out of five. For more,...

    AvatarImg
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    Shanice P.

    Telecommunications, 5,001-10,000 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Best Pay Manager Ever

    Reviewed 2 years ago

    I would def recommend this service for companies that have payroll issues it's a great way for employees to manage their pay and have access to their documents without a hassel.

    Pros

    The ability to keep important documents 9n file for easy downloading.

    Cons

    The registration is a bit complicated when and if you've been employed through multiple companies using this software .

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    Chelsea R.

    Health, Wellness and Fitness, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Overall ADP Review

    Reviewed 8 months ago

    Overall everything has been working great that we don't have to use other systems

    Pros

    We have multiple companies so having the ease of all the functionalities really helpds.

    Cons

    We had some issues with our pay codes and a few other items as we have a very complicated payroll setup but now we are good!

    MS
    AvatarImg

    Matthew S.

    Information Technology and Services, 51-200 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    ADP is one of the best ways to manage employee payments

    Reviewed 2 months ago

    Super easy management and just about anything you would want to know about yourself as an employee! Just fantastic :)

    Pros

    There are so many features and good forward-thinking with this app. I cannot overstate how great it is to see everything you need at a glance, have good integration with tax prep at tax time, and the ability to change where your money goes is stupidly amazing.

    Cons

    Only 3 accounts are able to be configured as of now, which isn't that big of a deal, but kind of annoying. Still, pretty great to have 3.

    WL
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    Wil L.

    Retail, 1-10 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Never in my wildest dreams

    Reviewed 3 months ago

    Never in my wildest dreams could I have imagined the nightmare of working with this ‘company’. It’s like wrangling together children in the playground. The complete unprofessionalism that I have gotten by ADP workforce on the go. I Have requested year end documentation so I can continue my payroll with my new provider… it’s been over 6 bi-weekly payroll cycles and I’ve yet to receive them. I have a...

    Pros

    Never in my wildest dreams could I have imagined the nightmare of working with this ‘company’. It’s like wrangling together children in the playground. The complete unprofessionalism that I have gotten by ADP workforce on the go. I Have requested year end documentation so I can continue my payroll with my new provider… it’s been over 6 bi-weekly payroll cycles and I’ve yet to receive them. I have a...

    Cons

    Never in my wildest dreams could I have imagined the nightmare of working with this ‘company’. It’s like wrangling together children in the playground. The complete unprofessionalism that I have gotten by ADP workforce on the go. I Have requested year end documentation so I can continue my payroll with my new provider… it’s been over 6 bi-weekly payroll cycles and I’ve yet to receive them. I have a...

    TK
    AvatarImg

    Tinamarie K.

    Market Research, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    My time is always accurate!

    Reviewed 4 months ago

    My over all experience with ADI is that I have no problems, I've used it for over 5 years and really have no complaints.

    Pros

    I like that it's easy to log in and use & keep track of time, PTO, Leave and any other time that is requested.

    Cons

    The only thing I don't like is that when the system is down it takes FREVER to get it fixed. For example, last month ADI was down for almost 2 weeks, so I had to manually keep track of my clock in & lunch time to make sure everything was accurate for payday & our checks were still short.

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