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Connecteam vs XM for Employee Experience Comparison (2026)
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Good recommendations?
Connecteam
4.6
(5.3K)5
3.6K
4
1.4K
3
191
2
23
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
XM for Employee Experience
4.6
(82)5
55
4
24
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
A modern communication experience for you and your team
Qualtrics Employee Experience Management Software equips organizations to measure and improve workforce engagement across the employee lifecycle. It offers engagement surveys with over 300 benchmarkable items, pulse surveys for real-time feedback, and retention analytics linking engagement data to attrition trends. Features include candidate experience tracking, onboarding and exit management, and 360-degree development feedback capabilities.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
5.3K
5
4
3
2
1
3.6K
1.4K
191
23
16
- Value for money
- Ease of use
- Features
- Customer support
80%
would recommend this app4.6
82
5
4
3
2
1
55
24
2
1
0
- Value for money
- Ease of use
- Features
- Customer support
83%
would recommend this appPros
“Not only can we communicate with staff and update scheduling, there are forms for staff retention as well as a reward system that we can use to keep our staff motivated.”
CK
Christina K.
Manager
“We have a few different roles in our business and it requires each of them to have their own shift with that when updating the same shift I wish there was some way that we could update the shift once instead of having to change each one for the different role eg: connected shifts.”
CM
Courtney M.
Operations Coordinator
“I also appreciated the customization options, which made it possible to tailor workflows and features to suit different business needs. Although some advanced features require higher-tier plans and setup can take time initially, the software overall improved organization, accountability, and day-to-day efficiency within the team.”
AW
Allen W.
Rollingstock Maintenance Team Leader
Pros
“From an institutional perspective, it can also provide good value for money because one platform can support many different types of data collection and management needs.”
Hamidullah N.
Online learning program administrator
“Ability to drill into data that provides insights into the employee experience at our company through a variety of filters.”
Shauna J.
Senior Employee Engagement Specialist
“It helps me track my performance at work.”
RR
Riley R.
Legal Project Analayst
Cons
“We discovered during payroll processing that regular, overtime, and vacation hours were not transferring correctly, resulting in all hours being imported as regular hours.”
AS
Anthony S.
CIO
“Notification fatigue risk – With chats, updates, tasks, and alerts all in one app, employees can sometimes feel overwhelmed if notifications aren’t managed carefully.”
RS
Radha S.
Legal Assistant
“The current layout tends to focus on upcoming items, making it less intuitive when trying to review past events or quickly view an entire month's schedule at a glance.”
AM
Amy M.
Owner
Cons
“Extremely difficult to navigate and configure the org hierarchy and the dashboard data.”
Shauna J.
Senior Employee Engagement Specialist
“The use interface is not very user friendly and some of the changes that have happened over the past couple of years came without warning, leaving me to try to figure out the user interface and how to use the tool all over again with no support.”
JS
John S.
Sr. Content Development Manager
“Additionally, I do not like how the responses for qualitative data are reviewed post-survey.”
MG
Madison G.
Benefits Specialist
- Vendor responds to reviews
- Last review17 days ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features180
- 360 Degree Feedback
- AI Copilot
- AI/Machine Learning
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Anonymous Feedback
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Benchmarking
- Benefits Dashboard
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Blogs
- Brainstorming
- Break Management
- Built-in Course Authoring
- Built-in LMS
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Capacity Planning
- Care Plan Management
- Career Development
- Catalog Management
- Categorization/Grouping
- Certification & Licensing
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Class Scheduling
- Clock In/Out
- Collaboration Tools
- Comment Library
- Commenting/Notes
- Commercial Inspections
- Communication Management
- Compensation Management
- Competency Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Continuous Feedback
- Convert to PDF
- Corporate/Business
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- DEI Assessment
- Dashboard
- Dashboard Creation
- Data Capture and Transfer
- Data Collection
- Data Import/Export
- Data Synchronization
- Data Visualization
- Deadline Management
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Capture
- Document Classification
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Driver Management
- EDI
- Electronic Forms
- Electronic Signature
- Email Reminders
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Management
- Event Calendar
- Event Management
- Event Scheduling
- Event/Activities Planning
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- For Lawn Care
- For Nonprofits
- For Nursing Homes
- For Plumbing Industry
- For Small Businesses
- For Staffing Agencies
- For Vacation Rentals
- Forecasting
- Forms Creation & Design
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GDPR Compliance
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Group Management
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- HR Management
- Health Monitoring
- Historical Reporting
- Home Health Care Management
- Individual Development Plans
- Mobile Access
- Negative Feedback Management
- Offboarding
- Onboarding
- Ongoing Performance Tracking
- Online Benefits Enrollment
- Organizational Charting
- Orientation Workflow Management
- Peer Appraisals
- Performance Appraisal
- Performance Management
- Performance Metrics
- Performance Review Management
- Program Management
- Progress Tracking
- Pulse Surveys
- Question Library
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Recruitment Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Review Cycle Tracking
- Self Assessment
- Self Service Portal
- Skills Assessment
- Succession Planning
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integration
- Third-Party Integrations
- Training Management
- Visual Analytics
- Weighted Performance Measures
- Workflow Management
- eCards
- Total features91
- 360 Degree Feedback
- AI Copilot
- AI/Machine Learning
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Anonymous Feedback
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Benchmarking
- Benefits Dashboard
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Blogs
- Brainstorming
- Break Management
- Built-in Course Authoring
- Built-in LMS
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Capacity Planning
- Care Plan Management
- Career Development
- Catalog Management
- Categorization/Grouping
- Certification & Licensing
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Class Scheduling
- Clock In/Out
- Collaboration Tools
- Comment Library
- Commenting/Notes
- Commercial Inspections
- Communication Management
- Compensation Management
- Competency Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Continuous Feedback
- Convert to PDF
- Corporate/Business
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- DEI Assessment
- Dashboard
- Dashboard Creation
- Data Capture and Transfer
- Data Collection
- Data Import/Export
- Data Synchronization
- Data Visualization
- Deadline Management
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Capture
- Document Classification
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Driver Management
- EDI
- Electronic Forms
- Electronic Signature
- Email Reminders
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Management
- Event Calendar
- Event Management
- Event Scheduling
- Event/Activities Planning
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- For Lawn Care
- For Nonprofits
- For Nursing Homes
- For Plumbing Industry
- For Small Businesses
- For Staffing Agencies
- For Vacation Rentals
- Forecasting
- Forms Creation & Design
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GDPR Compliance
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Group Management
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- HR Management
- Health Monitoring
- Historical Reporting
- Home Health Care Management
- Individual Development Plans
- Mobile Access
- Negative Feedback Management
- Offboarding
- Onboarding
- Ongoing Performance Tracking
- Online Benefits Enrollment
- Organizational Charting
- Orientation Workflow Management
- Peer Appraisals
- Performance Appraisal
- Performance Management
- Performance Metrics
- Performance Review Management
- Program Management
- Progress Tracking
- Pulse Surveys
- Question Library
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Recruitment Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Review Cycle Tracking
- Self Assessment
- Self Service Portal
- Skills Assessment
- Succession Planning
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integration
- Third-Party Integrations
- Training Management
- Visual Analytics
- Weighted Performance Measures
- Workflow Management
- eCards
Integrations
- Total integrations12
- ADP Next Gen HCM
- ADP Workforce Now
- Adobe Analytics
- Annex Cloud Loyalty Experience Platform
- Awardco
- Canvas
- Chattermill
- ClickTale
- Contentsquare
- DataGrail
- Dynamics 365
- Dynamics 365 Business Central
- Freshdesk
- Fuel Cycle
- Fullstory
- Genesys Cloud CX
- Glassbox
- Google Calendar
- Grade.us
- Gusto
- HubSpot CRM
- Infegy Starscape
- Jira
- Kantata
- LogRocket
- MYOB Business
- Make
- Marketo Engage
- Medallia Agent Connect
- Paychex
- Pendo
- Quantum Metric
- QuickBooks Online
- QuickBooks Payroll
- RUN Powered by ADP
- Reputation
- ReviewTrackers
- SAP Analytics Cloud
- SAP Customer Experience
- Salesforce Sales Cloud
- ServiceNow
- SessionCam
- Slack
- SocketLabs
- Tableau
- Tango
- Tray.io
- Tremendous
- UserTesting
- Wix
- Xero
- Xoxoday
- Zapier
- Total integrations45
- ADP Next Gen HCM
- ADP Workforce Now
- Adobe Analytics
- Annex Cloud Loyalty Experience Platform
- Awardco
- Canvas
- Chattermill
- ClickTale
- Contentsquare
- DataGrail
- Dynamics 365
- Dynamics 365 Business Central
- Freshdesk
- Fuel Cycle
- Fullstory
- Genesys Cloud CX
- Glassbox
- Google Calendar
- Grade.us
- Gusto
- HubSpot CRM
- Infegy Starscape
- Jira
- Kantata
- LogRocket
- MYOB Business
- Make
- Marketo Engage
- Medallia Agent Connect
- Paychex
- Pendo
- Quantum Metric
- QuickBooks Online
- QuickBooks Payroll
- RUN Powered by ADP
- Reputation
- ReviewTrackers
- SAP Analytics Cloud
- SAP Customer Experience
- Salesforce Sales Cloud
- ServiceNow
- SessionCam
- Slack
- SocketLabs
- Tableau
- Tango
- Tray.io
- Tremendous
- UserTesting
- Wix
- Xero
- Xoxoday
- Zapier
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