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Helper Helper

4.9
(57)

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Volunteer management software for the education sector

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Helper Helper Pricing, Features, Reviews and Alternatives

Helper Helper FAQs

Q. What type of pricing plans does Helper Helper offer?

Helper Helper has the following pricing plans:
Starting from: 500.00/year
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Helper Helper?

Helper Helper has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Helper Helper support?

Helper Helper supports the following languages:
English

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Q. Does Helper Helper support mobile devices?

Helper Helper supports the following devices:
Android, iPad, iPhone

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Q. Does Helper Helper offer an API?

No, Helper Helper does not have an API available.

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Q. What level of support does Helper Helper offer?

Helper Helper offers the following support options:
Chat, Email/Help Desk, Phone Support

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Helper Helper product overview

Price starts from

500

Per year

Per Feature

What is Helper Helper?

Helper Helper is a volunteer management software designed to help businesses in the education sector and nonprofit organizations recruit, coordinate, and track volunteer service hours. The platform enables managers to securely login via single sign-on (SSO) functionality and manage volunteer profiles.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support

Training options

Webinars
Documentation
Live Online

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Starting from

500

Per year

Per Feature

Free plan
Free trial
Pricing range

Starting from

99

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Helper Helper pricing information

Value for money

4.8

/5

57

Starting from

500

Per year

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Helper Helper features

Functionality

4.7

/5

57

Total features

16

1 categories

Most valued features by users

Activity Dashboard
Self Service Portal
Third Party Integrations
Reminders
Activity Tracking
Mobile Access
Attendance Tracking
Calendar Management

Functionality contenders

Helper Helper users reviews

Overall Rating

4.9

/5

57

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.62/10
Rating distribution

5

4

3

2

1

52

5

0

0

0

Pros
We are very pleased with the responsiveness of the company and willingness to hear issues from their clients.
We appreciate all of the data that allows us to CELEBRATE the POSITIVE IMPACT our student-athletes are making within the community.
Their staff is dedicated and helpful - quick to respond and to offer support as well as suggestions to improve operations & functionality. I would highly recommend this product to any & all.
Cons
Sometimes the students had trouble logging in, but that was probably more of a user issue than a software issue.
I really don't feel as if any features are missing.
The on-boarding process is still difficult with students and many of them rely on the administrator to back log hours for themselves or their team.

Overall rating contenders

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Caitlin C.

Higher Education,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Efficient, makes my life and job easier, wonderful customer service!

Reviewed 5 years ago
Pros

The customer service is incredible, I can always get an answer to a question within a couple hours. This app has helped me stay organized when it comes to tracking community service. I have student-athletes asking me everyday how many hours they have or what else they can do to earn more hours. This is the perfect application for that, because it posts opportunities, but also organizes everything for you.

Cons

Honestly, I have no complaints. Because if I had them, I would call Helper Helper and they would take my complaints into consideration and change it or talk me through issue I'm having.

MO
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Michael O.

Education Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Resource for Universities

Reviewed 3 years ago
Pros

It is extremely easy to input events and the communication of the events is very clear to the students. The logging and tracking of hours is extremely freeing from an admin perspective.

Cons

I wish the onboard process was easier and there was a way for geofencing.

HS
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Heather S.

Sports, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Organizational Tool

Reviewed 3 years ago

Our overall experience with Helper Helper has been very good. The best part about Helper Helper is its tracking and reporting ability and the fact that it can be used to compile data on the group. The other upside to Helper Helper is their team- I can always get in touch with someone to help me use the product more effectively or have questions answered.

Pros

Helper Helper has allowed us to organize our students in a way that they feel informed, empowered, and equipped to volunteer in our community with minimal confusion. It is relatively user friendly and allows the administrator to back-log any volunteer hours that students completed but forgot to log on their own. It also has a strong report feature that helps the administrator compile statistics for an individual, a team, or the group as a whole.

Cons

The on-boarding process is still difficult with students and many of them rely on the administrator to back log hours for themselves or their team.

CA
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Casey A.

Education Management, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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C. Africano - Student-Athlete Development at TCU

Reviewed 3 years ago

Overall I have absolutely loved it. [SENSITIVE CONTENT HIDDEN] are so incredibly helpful. They actually have taken a few of my suggestions in the last year and adapted it to the system which has been a huge help. It has saved use time and streamlined out system of tracking and planning immensely. Over time, I hope coaches will begin to use it in the way it was meant to be used (checking their students progress themselves). But I think over time that will get better. Even so, I can find a student-athlete and immediately provide their coach with a report of their team. That is incredibly helpful.

Pros

I love that I can track reports without relying on human error to do so. I used to track all of our events by hand, but now I have the ability to track attendance, create opportunities, schedule with various groups, and create individual, team, and university wide reporting.

Cons

I think there are a few things that would help it. For example, we use HH for all of our programs. I wish I could navigate the system to where I could edit each programs tracking system. Such as for a career program, they get credit for attendance but not in a time increment. Then I could track service with time increments. That way when I generate a report, I won't need to edit anything. We also do an event called Frog Cup - they are required to attend 4 events and 10 hours of service. But I can't make that a base report level. I also struggled a bit with the categories and counting things twice. But not a big deal.

BT
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Brian T.

Higher Education, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Celebrate the helping hand!

Reviewed 3 years ago

It has been nothing but positive and we look forward to continuing our partnership! Thank You!

Pros

We appreciate all of the data that allows us to CELEBRATE the POSITIVE IMPACT our student-athletes are making within the community! In addition, we truly appreciate the quick response and problem solving customer service! Last but not least, the community impact report Is a game changer in the area of Psychological Captial for our student athletes!

Cons

Through community engagement experiences people develop as individuals in many ways. Research shows that community engagement engagement enhances a higher GPA, increases knowledge of future career fields, improves communication and critical thinking skills, and expands cultural awareness within individuals. In addition, one in five employers hire based solely on volunteer experience seen on a resume and 41% of employers see volunteer experience equal to professional experience I believe adding the word “Development” to the community impact report provides a win-win for users. Helping the community grow and develop is also a great opportunity to help each individual grow and develop!

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