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Get Connected Logo

Mobile-friendly volunteer management software

Get Connected Pricing, Features, Reviews and Alternatives

Get Connected product overview

Price starts from

39

Per month

Flat Rate

What is Get Connected?

Get Connected - from Galaxy Digital - is a cloud-based, mobile-friendly volunteer management solution for volunteer centers, community groups, and other nonprofit organizations in the U.S.

Key benefits of using Get Connected

  • Understand the impact that volunteerism is having within your community thanks to Get Connected's volunteer data reports, which display color-coded Annual Impact Charts, donut graphs, and bar graphs in the Manager Panel Dashboard.



  • Allow community members to browse existing volunteer positions before registering to be matched with positions that align with their interests and passions.




  • Accept donations via the Get Connected platform thanks to the software's integration with Stripe. Passive requests ("Donate" buttons) and active requests (invitations to donate) encourage volunteers and website visitors to donate.




  • Set volunteerism and community impact goals and share progress and volunteer information graphically on Volunteer Impact Pages (VIPs).




  • Extend the functionality of Get Connected to include event management, disaster response, and service learning, with a selection of advanced modules and add-ons.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum

    Training options

    Documentation
    Webinars
    Live Online
    Videos

    Get Connected pricing information

    Value for money

    4.5

    /5

    93

    Starting from

    39

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Get Connected features

    Functionality

    4.4

    /5

    93

    Total features

    37

    2 categories

    Most valued features by users

    Reporting & Statistics
    Event Management
    Activity Dashboard
    Membership Management
    Contact Management
    Mobile Access
    Customizable Reports
    Third-Party Integrations

    Functionality contenders

    Get Connected users reviews

    Overall Rating

    4.4

    /5

    93

    Positive reviews

    89

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.45/10
    Rating distribution

    5

    4

    3

    2

    1

    51

    32

    8

    2

    0

    Pros
    I think the filter system for distance, interest, age, etc are great. This is especially helpful for students who are younger than 15 years old to find age appropriate volunteer opportunities.
    This software provides a clean and beautiful user interface for volunteers looking for opportunities on our database.
    The customer support is excellent. They have been very responsive, in a timely fashion, and always willing to help with whatever issue I might have.
    Cons
    I needed to ask someone to delete the fake company made in the walkthrough. I wish there was a way to do that myself in case I accidentally approve something I didn't need too.
    The only con i have is that the icons for the individual organizations is strangely small.
    The way things are set up in the back end can be a bit hard to navigate.

    Overall rating contenders

    AS
    AvatarImg

    Alex S.

    Nonprofit Organization Management, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Get Connected is Amazing

    Reviewed 3 years ago

    We have been able to successfully navigate difficult times with a pandemic thanks to GC. It's a fantastic product, and I would highly recommend.

    Pros

    GC is amazing for dynamic institutions. Rapidly having the ability to update volunteer opportunities, track volunteer hours, contact folks, send out e-blasts and communications really makes all the difference! Also their support team is AMAZING. Highly responsive and kind, I had never worked with such a wonderful group of support folks before.

    Cons

    There is a substantial learning curve to it. Sometimes, you have to really be familiar with the way things are set up in order to get the information and data you're looking for.

    Vendor response

    Alex, Thank you so much for your review of Get Connected! We seek to deliver the software programs just like yours need, along with kind and fast customer service, to allow you to do your work in the world making a great impact. Our team is grateful to know the software has helped your organization navigate the challenges of the pandemic. We're here if you need any additional software support. And keep an eye out for our special client training sessions!

    KB
    AvatarImg

    Karen B.

    Higher Education, 5,001-10,000 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to Use

    Reviewed 2 years ago

    Great customer service. Great product with an affordable price.

    Pros

    Our volunteers like that they can see it all and search through volunteer roles without having to log in with a profile. Once they see the value and are excited to volunteer, then they make an account. You can share direct links to volunteer roles and then share in emails and on social media. Roles that you want to first advertise to your experienced volunteers can be made "private" with you sharing the link with them directly. Then once they have selected their spots, open the opportunity to all by making it "public". There are so many ways to customize the roles you post (with shift times, with different amounts of volunteer slots) that it is easy to post roles.

    Cons

    If it could have been integrated to be part of a single sign on that would help our users.

    Vendor response

    Hi Karen, Thank you for leaving us a review! We're so glad to hear that Get Connected has helped you manage specialized volunteer roles, and that your volunteers like using the platform! As always, our Customer Experience team is here to support you. Please reach out with any needs or questions!

    DT
    AvatarImg

    Desiree T.

    Civic & Social Organization, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Not right for us

    Reviewed 4 years ago

    I was not a fan. It was not user friendly.

    Pros

    I did like that I could design it the way I wanted it to look.

    Cons

    It was hard to us. I didn't understand how to set it up to record the hours of volunteers. I didn't like that I couldn't call them. I wouldn't email and wouldn't get a response for days to a week. I was always talking to someone new, so there was no relationship built.

    Vendor response

    Desiree, I'm sorry to hear about this experience, we pride ourselves on quick email response times. Please do reach back out as I am concerned our reply messages were not reaching your proper email address. We're here to support.

    ST
    AvatarImg

    Sarah T.

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Get Connected is hands down AWESOME!

    Reviewed 6 years ago
    Pros

    The software is user friendly, looks amazing on any device, and is incredibly versatile whether you are a macro level organization coordinating your catchment area's volunteer center, a single nonprofit looking to ramp up their volunteer engagement, or an individual searching for volunteer opportunities. Additionally, the support team is one of the best I've ever worked with. Huge props to the crew at Galaxy Digital for working with us whenever we need assistance or help brainstorming!

    Cons

    There's really nothing to complain about in terms of the software - we made a giant leap forward when we decided to move to Get Connected/Galaxy Digital and couldn't be happier!

    Vendor response

    Sarah, Thank you so much for your review! Our mission is to support programs just like yours make that leap forward with easy to use software solutions. Our Customer Experience team is always here to assist. Thanks for being a part of the Get Connected community!

    CJ
    AvatarImg

    Cierra J.

    Nonprofit Organization Management, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Say YES to Get Connected

    Reviewed 2 years ago

    Get Connected has been able to have a large hand in growing my volunteer base, everyone has a cell phone and likes using apps. Using a laptop or computer is not always the easiest method for people, having an app means consumers have it available at all times.

    Pros

    Get Connected makes it as easy as a finger click away for my volunteers to get connected, get involved, and spread the word.

    Cons

    I would like to see Galaxy Digital Qualifications to be able to be seen on the volunteer's side as well as on the administrator's side on the app like it does on the web browser. It would be nice if the app also sent out alerts for example if i post an Opportunity on Galaxy Digital it does alert their email but alerting them in the app of activity would be even better since many don't check their email often.

    Vendor response

    Hi Cierra, Thanks for your feedback. We're so glad that Get Connected has helped you grow your volunteer base and that you've had great results with the Cause Connect volunteer app! We hope to see you soon at one of our Get Connected events for volunteer leaders. Take care!

    Get Connected FAQs

    Q. What type of pricing plans does Get Connected offer?

    Get Connected has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Get Connected?

    Get Connected has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Get Connected support?

    Get Connected supports the following languages:
    French, English, Spanish


    Q. Does Get Connected support mobile devices?

    Get Connected supports the following devices:
    Android, iPad, iPhone


    Q. Does Get Connected offer an API?

    Yes, Get Connected has an API available for use.


    Q. What other apps does Get Connected integrate with?

    Get Connected integrates with the following applications:
    Twitter/X, Stripe, Salesforce Sales Cloud, LinkedIn for Business, Meta for Business


    Q. What level of support does Get Connected offer?

    Get Connected offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum

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