HR Acuity - 2026 Pricing, Features, Reviews & Alternatives

All-in-One Case Management: HR Acuity centralizes every employee issue, investigation and outcome in a secure, intuitive platform built on proven ER best practices. Fully customizable workflows let your team track facts, review documents, schedule follow-ups and obtain approvals efficiently while keeping sensitive data protected and ensuring only the right people have access.

Insights That Drive Action: Visual dashboards and defensible AI surface trends, risks and blind spots so you can act proactively, reduce risk and lead with data. In-platform benchmarking lets your team see how performance compares to others in the industry or of a similar size, giving context to your decisions. HR Acuity’s always-on AI companion, olivER, lets you interact with your data like you would with a trusted colleague.

Consistent, Compliant Investigations: Guided by a proprietary three-step methodology and embedded best practices, HR Acuity ensures every investigation is thorough, consistent and defensible. Customizable interview templates and robust role-based permissions streamline fact-finding while maintaining airtight documentation that can stand up under scrutiny. AI-powered interview question generation ensures your team gets the facts it needs with consistency every time.

Speak-Up Reporting That Builds Trust: Employees can raise concerns confidently through always-on, multi-language speak-up channels — anonymous or named — via phone (AI or live agent), SMS messaging or web. Reports flow seamlessly into HR Acuity, giving your team full visibility while preserving confidentiality. The platform is available in 35 languages across 56 countries, and offers secure two-way messaging.

Support for Every Manager: HR Acuity empowers people leaders with the guidance, context and tools to respond quickly, consistently and confidently. Performance improvement plan workflows are available directly in platform, and triage support ensures people leaders are able to tackle employee issues with the help they need.

Enterprise-Grade Security and Seamless Integrations: HR Acuity integrates with HRIS systems, ticketing platforms, CRMs and single sign-on solutions, providing a complete real-time view of employee and business data without compromising security. Ticketing integrations as well as email-forwarding capabilities keep all issues centralized. Historical cases and attachments can be migrated seamlessly via integrations or CSV imports and SSO provides secure, streamlined access.

Ironclad Security: HR Acuity prioritizes protecting sensitive employee data. The platform is hosted on Microsoft Azure for top-tier protection, rigorously tested applications to defend against vulnerabilities and authentication controls including role-based access, multi-factor authentication and strict least-privilege policies.