HR Acuity Pricing, Features, Reviews & Alternatives

HR Acuity

The total employee relations risk mitigation solution.

4.33/5 (30 reviews)

HR Acuity overview

What is HR Acuity?

Today's workplaces are shaken by risk. You can't prevent each employee relations issue, but you can manage how your organization responds. Achieve consistency in how you track, investigate, and analyze with HR Acuity- the only technology platform built for employee relations management. We equip you with built-in intelligence, templates and reporting to conduct best practice, fair investigations, provide trends through forward- looking analytics and provide trusted experiences for your people.
www.hracuity.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom

Supported languages

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HR Acuity screenshot: The HR Acuity case management interfaceHR Acuity screenshot: Custom dashboards to help visualize & report out on trends & insightsHR Acuity screenshot: User friendly Support Center
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HR Acuity user reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.2
  4.3
  4.7
Anonymous

Consistent

Used daily for less than 6 months
Reviewed 2019-04-23
Review Source: Capterra

Pros
Great for consistent record keeping, easier UX and interface to follow.

Cons
I do not have any cons that I can think of to mention.

Response from HR Acuity


Thank you! We appreciate your support of HR Acuity and look forward to a long partnership with you and your organization.
Best,
Deb Muller
CEO, HR Acuity

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Leslie C.

HR Acuity

Used daily for 2+ years
Reviewed 2020-07-02
Review Source: Capterra

Overall I have enjoyed working in HR Acuity and believe that the team has realized increased productivity.

Pros
HR Acuity is an intuitive case management system that is easy to use, provides a good central location for all case document retention, and offers a comprehensive solution for employee relations data. I appreciate that the integration was fairly easily accomplished, the customer service is fantastic and the HR Acuity Round Table discussions are extremely relevant and informational. I look forward to the upcoming release of the collaborative site, EmpoweR.

Cons
Although overall the functionality within HR Acuity is extremely intuitive and helpful, the case reports can be a little difficult to navigate. For example, when copying and pasting information from a Word document, it is impossible to match the font size and style to the existing font within the report. This results in reports appearing unprofessional. I have also noticed that updates made within the issue dialogue box do not always appear on the summary reports, which is very frustrating.

Response from HR Acuity


Thank you, Leslie, for your detailed review! We appreciate your comments on the platform, the customer service and the Roundtable. We too are looking forward to the empowER community and look forward to welcoming you!

On the formatting, thank you for the feedback. I have shared your feedback with our product team. Thanks for taking the time to share it.

All the best and thank you for being a valued client, Deb Muller, CEO

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Sharon W.

Overall good product

Used daily for 2+ years
Reviewed 2017-07-21
Review Source: Capterra

Able to access other cases colleagues worked on User friendly Reporting functionality

Pros
Easy to use, user friendly. Easy to retrieve documentation of close cases. Have various reporting abilities.

Cons
Only able to open 1 window at a time. Spell-check functionality should actually work and give you correct spelling and not just highlight that the word is incorrectly spelled

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Shannon M.

Nothing But Love

Used daily for 1-2 years
Reviewed 2020-07-02
Review Source: Capterra

We have had nothing but a positive experience with HR Acuity. From the top to the bottom. The Leadership is very passionate about Employee Relations and it shows. There are not ANY other products that I am aware of that are this in tune with what is happening with Employee Relations. This isn't just software - the community of support that has been created by HR Acuity is so, so, so valuable. Top Notch!

Pros
Several things: 1) In a fast paced function, it is incredibly helpful to have a tool support the team with the process consistencies and the information flow that is required to make good decisions. 2) With a team of multiple investigators, we love having the history of an employee at our fingertips. 3) THE DATA! It is much easier to pull data to identify trends, drill down on issues, evaluate volume, etc. The data is very powerful! 4) Implementation was a breeze! 5) Ongoing support community is amazing.

Cons
If I had to pick something, it would be the exit survey component, feels like it needs some additional functionality. However HR Acuity is great about implementing suggested product improvements.

Response from HR Acuity


Hi Shannon! "Nothing but love!" Who could resist such an amazing review! What an honor to read and receive! We are so happy to help you with your employee relations, especially in the fast-paced environment you describe. Thank you also for the feedback on the exit interviews. This is not a core focus area of the platform, as you know, and it sounds like some work may be needed. We will reach out for more feedback if necessary! Thank you again -- it is truly a pleasure to have you as a client! All the best, Deb Muller, CEO

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dalan U.

HR Acuity Review

Used daily for 2+ years
Reviewed 2020-06-30
Review Source: Capterra

HR Acuity has helped us centralize and digitize the documentation of our HR complaints and investigations. When we started with HR Acuity we saw the exit interview platform as a plus and it did not cost anything extra. However, through time, we realized that HR Acuity's strength and value was not in their exit interview platform and it was limited and didn't have many of the tools a employee survey company has.

Pros
The product is easy to use and we were able to easily integrate with our employee data base to do a daily feed of our associates so that starting a case and entering the employee data is fed with basic employee data and you don't have to manually enter it. The ability to search cases, cross reference cases and easily run and save reports is easy and very valuable.

Cons
I felt that the exit interview platform lacked the ability to provide our supervisors with live dashboards.

Response from HR Acuity


Hello Dalan, Thank you for taking the time to provide your feedback! We are glad you find HR Acuity valuable and easy to use. Thank you also for the feedback on exit interviews. As you mention, this is an add-on vs a core feature of the platform -- I do appreciate the feedback and we may be reaching out for more details as we make updates in this area. Thank you so much for taking the time and the positive review! We truly appreciate it! Best regards, Deb Muller, CEO

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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HR Acuity pricing

Pricing options
Subscription
View Pricing Plans

HR Acuity pricing is based upon number of users or employees. A minimum applies.

HR Acuity features

API
Alerts/Notifications
Collaboration Tools
Employee Management
Employee Profiles
Reporting & Statistics
Reporting/Analytics
Search/Filter

Activity Dashboard (610 other apps)
Applicant Tracking (426 other apps)
Assessment Management (433 other apps)
Customizable Branding (400 other apps)
Data Import/Export (451 other apps)
Employee Database (523 other apps)
Mobile Access (480 other apps)
Performance Management (448 other apps)
Recruitment Management (435 other apps)
Self Service Portal (815 other apps)
Third Party Integrations (510 other apps)
Training Management (420 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for HR Acuity

Key features of HR Acuity

  • Data encryption
  • Automatic backup
  • Benchmarking
  • Collaborative review
  • Communication management
  • Compliance management
  • Contact database
  • Contact history
  • Document review
  • Document templates
  • Document tracking
  • HR management
  • Incident management
  • Interview scheduling
  • Issue management
  • Permission management
  • Search functionality
  • Single sign on
  • Security & encryption
  • Template management
  • Fraud detection
  • Employee lifecycle
  • Content repository
  • Employee relations
  • Issue tracking
  • API
  • Case management
  • Knowledge base
  • Role-based permissions
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Benefits

• HR Acuity automatically generates case reports at the closure of each case and stores them in a centralized repository accessible to all.

• The tool also assists in conducting thorough and comprehensive 'fact-finding' following allegations of employee misconduct.

• The solution sends automatic email notifications to users, alerting them when a new case is started within their client group, or when an existing case requires an update.

• The tool enables HR teams to gather facts, review documents, track communications, schedule follow-ups, and finally obtain approval on cases from various stakeholders.

• HR Acuity provides a 128-bit data encryption during transmission and assigns role-specific permission to users, ensuring data is accessible only to authorized employees.