HR Acuity Pricing, Features, Reviews & Comparison of Alternatives

HR Acuity

The total employee relations risk mitigation solution

4.27/5 (22 reviews)

HR Acuity overview

What is HR Acuity?

Today's workplaces are shaken by risk. You can't prevent each employee relations issue, but you can manage how your organization responds. Achieve consistency in how you track, investigate, and analyze with HR Acuity- the only technology platform built for employee relations management. We equip you with built-in intelligence, templates and reporting to conduct best practice, fair investigations, provide trends through forward- looking analytics and provide trusted experiences for your people.
www.hracuity.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
HR Acuity screenshot: The HR Acuity case management interfaceHR Acuity screenshot: Custom dashboards to help visualize & report out on trends & insightsHR Acuity screenshot: User friendly Support Center

HR Acuity reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.2
  4.3
  4.6
Anonymous

Consistent

Used daily for less than 6 months
Reviewed 2019-04-23
Review Source: Capterra

Pros
Great for consistent record keeping, easier UX and interface to follow.

Cons
I do not have any cons that I can think of to mention.

Response from HR Acuity


Thank you! We appreciate your support of HR Acuity and look forward to a long partnership with you and your organization.
Best,
Deb Muller
CEO, HR Acuity

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Buster Miers

Thoughts on HR Acuity

Used daily for 1-2 years
Reviewed 2016-10-26
Review Source: Capterra

We use HR Acuity to document a variety of issues such as drivers seeking other employment and disciplinary issues. It's a relatively simple program to use and provides easy ways to sort and recover a lot of information. I think you can make it as simple or as detailed as necessary. However, to me the most important thing about HR Acuity is the outstanding customer support they provide. The few times that we have had program problems, they were quick to respond and get it fixed. Their support staff is friendly, knowledgeable and thorough. And by their manner, you know that they really care about you as a customer. They are glad to answer any questions you may have and listen to any suggestions. They also make sure that you are satisfied with the problem resolution. I highly recommend HR Acuity.

Pros
Its easy to use, but makes sure you provide needed information.

Cons
It would help if you could reopen cases and also delete documents that are attached to the wrong closed case in error.

Response from HR Acuity


Hi Buzz,
I love to hear that our support team is so responsive to your needs. When we shared your Capterra feedback, they told me you are one of their favorite (and best) users! I'm not sure you are aware but we recently released an enhancement that allows your super admin to reopen cases when necessary. That should solve your issue with attachments as well. Please let us know if there is anything else we can do to help or if you have other suggestions.
Best, Deb Muller - CEO

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sharon Welsh

Overall good product

Used daily for 2+ years
Reviewed 2017-07-21
Review Source: Capterra

Able to access other cases colleagues worked on User friendly Reporting functionality

Pros
Easy to use, user friendly. Easy to retrieve documentation of close cases. Have various reporting abilities.

Cons
Only able to open 1 window at a time. Spell-check functionality should actually work and give you correct spelling and not just highlight that the word is incorrectly spelled

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Maureen Cleary

Superb Aide to Conducting Professional Consistent Investigations

Reviewed 2010-10-22
Review Source: Capterra

High quality, cost effective product. Very reliable in terms of availability of system, with no service interruptions in the past 10 months of use.

Pros
HR Acuity is of benefit to both the HR professional who is relatively new to conducting investigations as well as the seasoned investigator. For the less experienced investigator, the system lays out a useful, advisable process, for example, think through what you are trying to achieve first, then identify what documents you should review and who you should interview BEFORE you jump into the investigation. The seasoned investigator will appreciate the orderly flow of the system which forces you to slow down and document each step of the process well. The result after the investigation is done and the final report is complete, is a case report that is detailed and consistent from investigation to investigation. I highly recommend this system to anyone who conducts even ONE investigation a year. The Employee Relations Case side of the system is a helpful way of tracking FMLA cases and other minor employee complaints and issues.

Cons
The only caveat I would give is that using the system MAY slow you down a bit, especially before you have built up your own series of templates for various types of investigations. Being slowed down during investigations is not necessarily a bad thing especially when the end result is high quality documentation but especially the more experienced investigator will need to be prepared for the additional time and make a commitment to utilize the system even when additional time is required.

Rating breakdown

Ease of use
Customer support

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Patt Hood

Primary use for tracking FMLA

Used daily for 2+ years
Reviewed 2016-11-30
Review Source: Capterra

We are utilizing this system for employee grievances, investigations, record-keeping of events and also Family Medical Leave tracking of documentation. Surprisingly, the FMLA tracking has involved to approximately 95% of the events in the system. It is a nice way to track and upload all required documentation.

Pros
HRIS interface allows basic information to be populated

Cons
I would like to see "Issue Description" to be included in the pop up window

Response from HR Acuity


Hi Patt,
Thanks for the great feedback. Glad to see the SBL has been able to make your FMLA management process more efficient. I am going to ask a member of the Engagement Team to reach out to you to learn more about your suggestion for improvement.
Best, Deb Muller - CEO

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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HR Acuity pricing

Pricing options
Subscription
View Pricing Plans

HR Acuity pricing is based upon number of users or employees. A minimum applies.

HR Acuity features

API
Automatic Notifications

Activity Dashboard (417 other apps)
Activity Tracking (255 other apps)
Applicant Tracking (303 other apps)
Customizable Branding (290 other apps)
Customizable Reporting (293 other apps)
Data Import/Export (282 other apps)
Employee Database (274 other apps)
Employee Management (341 other apps)
Employee Onboarding (241 other apps)
Employee Portal (245 other apps)
Employee Self Service (244 other apps)
Performance Management (229 other apps)
Real Time Reporting (252 other apps)
Recruitment Management (254 other apps)
Reminders (257 other apps)
Reporting & Statistics (431 other apps)
Self Service Portal (302 other apps)
Third Party Integration (332 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for HR Acuity

Key features of HR Acuity

  • Data encryption
  • Automatic backup
  • Benchmarking
  • Collaborative review
  • Communication management
  • Compliance management
  • Contact database
  • Contact history
  • Document review
  • Document templates
  • Document tracking
  • HR management
  • Incident management
  • Interview scheduling
  • Issue management
  • Permission management
  • Search functionality
  • Single sign on
  • Security & encryption
  • Template management
  • Fraud detection
  • Employee lifecycle
  • Content repository
  • Employee relations
  • Issue tracking
  • API
  • Case management
  • Knowledge base
  • Role-based permissions
View All Features

Benefits

• HR Acuity On-Demand automatically generates case reports at the closure of each case and stores them in a centralized repository accessible to all.

• The tool also assists in conducting thorough and comprehensive 'fact-finding' following allegations of employee misconduct.

• The solution sends automatic email notifications to users, alerting them when a new case is started within their client group, or when an existing case requires an update.

• The tool enables HR teams to gather facts, review documents, track communications, schedule follow-ups, and finally obtain approval on cases from various stakeholders.

• HR Acuity On-Demand provides a 128-bit data encryption during transmission and assigns role-specific permission to users, ensuring data is accessible only to authorized employees.