HR Acuity On-Demand Pricing, Features, Reviews & Comparison of Alternatives

HR Acuity On-Demand

Cloud based HR case management software

4.24/5 (21 reviews)

HR Acuity On-Demand overview

HR Acuity On-Demand is an HR case management solution that helps organizations to create a consistent documentation process to handle employee issues. The solution is available in three different editions for small businesses, professionals, and enterprise.

HR Acuity On-Demand allows HR teams to create a structured process to conduct workplace investigations and automatically generates case reports in pre-defined templates. Employee issues can be classified under various categories. When a user selects an issue category from configurable menu options, the tool automatically suggests corresponding action items and attaches the appropriate documents to the case file.

HR Acuity On-Demand helps in employee relations management, trend spotting and data pool building. Users can also proactively identify issues present across the company and pinpoint any recurring behavior among employees. The solution offers a knowledge center that helps in benchmarking all data related to employees and an organization.

HR Acuity On-Demand helps organizations to identify opportunities for improving their recruitment process and develop a successful on-boarding process. The software also assists HR professionals with post-hire and exit interviews, which can provide information useful for assessing the work-life balance of employees and for improvising retention programs.

HR Acuity On-Demand offers other features such as web service APIs for system integration, regular onsite and offsite data backups and single sign-on. The solution is also used across multiple industries including healthcare, higher education, financial services, technology, manufacturing, K-12, and hospitality.


Pricing options
Value for money
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Business size



United States

Supported languages

HR Acuity On-Demand screenshot: The HR Acuity web-based interfaceHR Acuity On-DemandHR Acuity On-Demand screenshot: Login page for iPadHR Acuity On-Demand screenshot: User dashboard displaying cases by departmentHR Acuity On-Demand screenshot: Employee relations managementHR Acuity On-Demand screenshot: HR teams can run a structured investigation process

HR Acuity On-Demand reviews

Value for money
Ease of use
Customer support
Buster Miers

Thoughts on HR Acuity

Used daily for 1-2 years
Reviewed 2016-10-26
Review Source: Capterra

We use HR Acuity to document a variety of issues such as drivers seeking other employment and disciplinary issues. It's a relatively simple program to use and provides easy ways to sort and recover a lot of information. I think you can make it as simple or as detailed as necessary. However, to me the most important thing about HR Acuity is the outstanding customer support they provide. The few times that we have had program problems, they were quick to respond and get it fixed. Their support staff is friendly, knowledgeable and thorough. And by their manner, you know that they really care about you as a customer. They are glad to answer any questions you may have and listen to any suggestions. They also make sure that you are satisfied with the problem resolution. I highly recommend HR Acuity.Its easy to use, but makes sure you provide needed information.

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Maureen Cleary

Superb Aide to Conducting Professional Consistent Investigations

Reviewed 2010-10-22
Review Source: Capterra

High quality, cost effective product. Very reliable in terms of availability of system, with no service interruptions in the past 10 months of use.HR Acuity is of benefit to both the HR professional who is relatively new to conducting investigations as well as the seasoned investigator. For the less experienced investigator, the system lays out a useful, advisable process, for example, think through what you are trying to achieve first, then identify what documents you should review and who you should interview BEFORE you jump into the investigation. The seasoned investigator will appreciate the orderly flow of the system which forces you to slow down and document each step of the process well. The result after the investigation is done and the final report is complete, is a case report that is detailed and consistent from investigation to investigation. I highly recommend this system to anyone who conducts even ONE investigation a year. The Employee Relations Case side of the system is a helpful way of tracking FMLA cases and other minor employee complaints and issues.

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Patt Hood

Primary use for tracking FMLA

Used daily for 2+ years
Reviewed 2016-11-30
Review Source: Capterra

We are utilizing this system for employee grievances, investigations, record-keeping of events and also Family Medical Leave tracking of documentation. Surprisingly, the FMLA tracking has involved to approximately 95% of the events in the system. It is a nice way to track and upload all required documentation.HRIS interface allows basic information to be populated

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Judy DeFonzo

A nice addition to our department

Used daily for less than 6 months
Reviewed 2016-10-26
Review Source: Capterra

HRA provides the ability to document, track, and review employee relations issues. It allows for greater consistency in the application of policies and practices throughout the organization. Also, it makes it easy to cover for fellow colleagues and have access to important information when they are out of the office.Tracking and obtaining information about previous employee relations issues quickly

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Denise Fairconeture

Great Software for Employee Relations

Reviewed 2016-10-26
Review Source: Capterra

HR Acuity is a dynamic tool that allows me to track and record my case load! I highly recommend HR Acuity for large and small companies. All of your information is easily kept in one database. Easy to use

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HR Acuity On-Demand pricing

Pricing options
View Pricing Plans

HR Acuity On-Demand pricing is based upon number of users. A minimum applies.

HR Acuity On-Demand features

Automatic Notifications
Compliance Management

Activity Dashboard (267 other apps)
Activity Tracking (164 other apps)
Applicant Tracking (204 other apps)
Automatic Reminders (176 other apps)
Customizable Branding (200 other apps)
Customizable Reporting (196 other apps)
Data Import/Export (192 other apps)
Employee Management (234 other apps)
Employee Onboarding (148 other apps)
Employee Portal (167 other apps)
Employee Self Service (178 other apps)
Real Time Reporting (160 other apps)
Recruiting Management (165 other apps)
Reporting & Statistics (244 other apps)
Third Party Integration (200 other apps)
Time & Attendance Tracking (156 other apps)
Time Off Requests (143 other apps)

Additional information for HR Acuity On-Demand

Key features of HR Acuity On-Demand

  • Employee lifecycle
  • Contact database
  • Case management
  • Fraud detection
  • Interview scheduling
  • Document review
  • Document templates
  • Template management
  • Compliance management
  • Collaborative review
  • Communication management
  • Issue management
  • Issue tracking
  • Document tracking
  • Search functionality
  • Content repository
  • Benchmarking
  • Knowledge base
  • Security & encryption
  • Data encryption
  • Role-based permissions
  • Permission management
  • Automatic backup
  • Contact history
  • API
  • Single sign on
  • Incident management
  • HR management
  • Employee relations
View All Features


• HR Acuity On-Demand automatically generates case reports at the closure of each case and stores them in a centralized repository accessible to all.

• The tool also assists in conducting thorough and comprehensive 'fact-finding' following allegations of employee misconduct.

• The solution sends automatic email notifications to users, alerting them when a new case is started within their client group, or when an existing case requires an update.

• The tool enables HR teams to gather facts, review documents, track communications, schedule follow-ups, and finally obtain approval on cases from various stakeholders.

• HR Acuity On-Demand provides a 128-bit data encryption during transmission and assigns role-specific permission to users, ensuring data is accessible only to authorized employees.