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SAP SuccessFactors HXM Suite Logo

Cloud-based Human Experience Management (HXM) software

Last updated: March 2025

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SAP SuccessFactors HXM Suite - 2025 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2025

What is SAP SuccessFactors HXM Suite?

SAP SuccessFactors Human Experience Management (HXM) Suite builds on the best of HCM while layering in critical employee experience capabilities and insights. SuccessFactors covers all your HR needs such as employee experience management, core HR and payroll, talent management, and HR analytics and workforce planning.

Built for medium and large enterprises and trusted by iconic brands, SAP's SuccessFactors solution provides employees with experiences that recognize their individual value and consistently motivate them to achieve peak performance levels.

Benefits of using SAP SuccessFactors HXM Suite

Employee experience management:
Redefine the employee experience by better understanding needs and wants – ensuring employees feel connected, supported, and empowered.

Core HR and payroll:
Support your employees wherever they work with global HRIS solutions for core HR, cloud payroll, time tracking, benefits administration, and HR service delivery.

Talent management:
Stay on top of fluctuating talent needs with integrated software for recruiting, onboarding, performance, compensation, learning, succession, and development.

HR analytics and workforce planning:
Get data-driven insight into your workforce and investigate trends with people analytics. Use powerful analysis to improve strategic workforce planning.

Starting from

84.53

Per year

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SAP SuccessFactors HXM Suite’s pros and cons based on 285 verified reviews

To identify what users like and dislike about SAP SuccessFactors HXM Suite, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

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To determine these pros and cons insights, we analyzed responses from 285 verified reviews

Comprehensive HR management capabilities

95% of reviewers feel positive about SAP SuccessFactors' HR management capabilities. Reviewers indicate that the software offers a wide range of modules to manage human capital, including performance management, payroll, and employee onboarding. They appreciate its ability to streamline HR processes, improve efficiency, and provide robust analytics for strategic decision-making. Users also value the software's integration with other SAP solutions, which enhances overall HR functionality and employee experience.

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“SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.”
“SAP SuccessFactors HXM Suite is a comprehensive software solution that helps businesses manage and optimize their human resources processes.”

Effective employee management tools

87% of reviewers feel positive about SAP SuccessFactors' employee management tools. Users think the software is very useful for managing employee information, including payroll, work location, and team details. They report that it supports employee self-service, enabling employees to manage their own work events and access important information. Reviewers also appreciate the platform's features for employee feedback, recognition programs, and performance evaluations, which help improve employee engagement and development.

See related user reviews

“SAP SuccessFactors is very useful for viewing all documents related to payroll, view complete employee information such as manager details , work location ,team mates info and is also very useful for completing all e-learning assigned”
“Employee Self-Service (ESS) which provides employees (even if deployed globally) with the information, access, and tools to autonomously manage their own important life and work events. ”

High Cost for Smaller Businesses

75% of reviewers feel negative about SAP SuccessFactors HXM Suite's value for money/pricing. Some reviewers find it valuable for managing personnel and adding information, despite its high cost. Many users report the cost is exorbitant for smaller businesses. They indicate additional features require extra charges. Some users feel the system's complexity and need for specialized consultants increase the overall expense.

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“Our platform is outdated and we'd have to pay a rather obscene amount of money to get it up-to-speed with other clients. ”
“All in all, the system lacks the flexibility needed for our medium-sized business and isn't worth the cost.”

SAP SuccessFactors HXM Suite's key features

Most critical features, based on insights from SAP SuccessFactors HXM Suite users:

Employee Database
Performance Review Management
Training Management
Learning Management
Employee Portal
Payroll Reporting

All SAP SuccessFactors HXM Suite features

Features rating:

Performance Management
Real-Time Data
Employee Scheduling
Employee Engagement
Electronic Signature
Recruitment Management
Document Storage
Goal Setting/Tracking
Individual Development Plans
Interview Management
Course Management
Job Management
Compensation Plan Modeling
API
Candidate Profiles
Candidate Management
Time Tracking
Training Administration
Self Service Portal
Course Tracking
Employee Onboarding
Onboarding
Reporting/Analytics
Applicant Tracking
Vacation/Leave Tracking
Payroll Management
Employee Profiles
Certification & Licensing
Compliance Tracking
Employee Management
Job Posting
Time Off Management
Compensation Management
Learning & Development
Mobile Access
Document Management
Customizable Templates
Tax Compliance
Direct Deposit
Benefits Management
W-2 Preparation
360 Degree Feedback
Compliance Management
Timesheet Management
Orientation Workflow Management
Approval Process Control
Blended Learning
Candidate Tracking
Employee Self Service
Wage Garnishment
401(k) Tracking
Attendance Tracking
Budget Management
Career Development
Succession Planning
Self-Service Content Curation
Check Printing
Collaboration Tools
Electronic Forms
Performance Metrics
For Accountants
Performance Appraisal
Payroll Outsourcing
Market Data Analysis
Multi-Country
Multi-Language
Multi-State

SAP SuccessFactors HXM Suite awards

SAP SuccessFactors HXM Suite alternatives

SAP SuccessFactors HXM Suite logo
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SAP SuccessFactors HXM Suite pricing

Starting from

84.53

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SAP SuccessFactors HXM Suite price and value

Value for money rating:

Of 24 reviews that provide robust commentary on SAP SuccessFactors HXM Suite's price and value, 25% mention it in a positive light.

Some reviewers find SAP SuccessFactors HXM Suite to be a valuable tool for managing personnel and adding valuable information, despite its high cost. They appreciate the control and organization it provides and consider it a good product for the value, especially for large companies. However, many users report that the cost is exorbitant, particularly for smaller businesses with limited budgets. They indicate that the price can be a significant drawback, especially when additional features require extra charges. Some users feel that the system's complexity and the need for highly specialized consultants further increase the overall expense, making it less appealing for medium-sized and smaller companies.

Check .

To see what individual users think of SAP SuccessFactors HXM Suite's cost and value, check out the review excerpts below.

“SAP SuccessFactors is a good product for the value.”
“Perhaps the weakest points of SuccessFactors solution are the price, I thing it´s expensive, depending on number of modules and user.”
“The cost is particularly exorbitant, making it a poor choice unless you intend to use it as a comprehensive ERP system to connect subsidiaries.”

SAP SuccessFactors HXM Suite integrations (314)

Integrations rated by users

We looked through 285 user reviews, to identify which products are mentioned as SAP SuccessFactors HXM Suite integrations, and what is the users perception.

UiPath logo
UiPath

Integration rating: 5.0 (1)

Boomi logo
Boomi

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Percipio logo
Percipio

Integration rating: 5.0 (1)

SAP Concur logo
SAP Concur

Integration rating: 5.0 (1)

Webex Suite logo
Webex Suite

Integration rating: 5.0 (1)

SAP SuccessFactors HXM Suite support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Live Online
Videos
Documentation
Webinars

SAP SuccessFactors HXM Suite reviews

Overall rating

4.0

/5

285

Positive reviews

77

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.33/10
Rating distribution

5

4

3

2

1

94

126

52

9

4

Pros
“Ou can list and reach any kind of training & courses online. It's a good platform to find all kind of learning stuff in a hub.”
“Successfactors has been great for our company, we are glad we got it.”
“Also It can helped us to streamline our HR processes and improve efficiency, leading to increased productivity and cost savings.”
Cons
“Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.”
“The customer support is awful. To put in a ticket, you have to research the topic on their site before it lets you submit a ticket.”
“Crap UX: Means many clicks = drags down productivity. Setting up processes or adding a step is an actual project.”

SAP SuccessFactors HXM Suite FAQs

Q. What type of pricing plans does SAP SuccessFactors HXM Suite offer?

SAP SuccessFactors HXM Suite has the following pricing plans:
Starting from: $84.53/year
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of SAP SuccessFactors HXM Suite?

SAP SuccessFactors HXM Suite has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does SAP SuccessFactors HXM Suite support?

SAP SuccessFactors HXM Suite supports the following languages:
French, Russian, English, Korean, German, Japanese, Chinese (Simplified)


Q. Does SAP SuccessFactors HXM Suite support mobile devices?

SAP SuccessFactors HXM Suite supports the following devices:
Android, iPad, iPhone


Q. Does SAP SuccessFactors HXM Suite offer an API?

Yes, SAP SuccessFactors HXM Suite has an API available for use.


Q. What other apps does SAP SuccessFactors HXM Suite integrate with?

SAP SuccessFactors HXM Suite integrates with the following applications:
Webex Suite


Q. What level of support does SAP SuccessFactors HXM Suite offer?

SAP SuccessFactors HXM Suite offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support

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