HR Acuity Features & Capabilities

HR Acuity

Awardco

Rippling

The employee relations & investigation solution that companies trust to help them track, investigate and analyze issues the right way.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Built-In Database

Case Management

Collaboration Tools

Compliance Management

Configurable Workflow

Contact Management

Corrective and Preventive Actions (CAPA)

Customizable Templates

Data Management

Document Management

Incident Management

Intake Management

Interaction Tracking

Issue Management

Issue Tracking

Knowledge Base Management

Reporting & Statistics

Reporting/Analytics

Search/Filter

Single Sign On

SSL Security

Subject Profiles

Third-Party Integrations

Filevine

Overall I have enjoyed working in HR Acuity and believe that the team has realized increased productivity. 

Thank you, Leslie, for your detailed review! We appreciate your comments on the platform, the customer service and the Roundtable. We too are looking forward to the empowER community and look forward to welcoming you!

On the formatting, thank you for the feedback. I have shared your feedback with our product team. Thanks for taking the time to share it. 

All the best and thank you for being a valued client, Deb Muller, CEO

Able to access other cases colleagues worked on
User friendly
Reporting functionality


Overall good product

We have had nothing but a positive experience with HR Acuity.  From the top to the bottom. The Leadership is very passionate about Employee Relations and it shows.  There are not ANY other products that I am aware of that are this in tune with what is happening with Employee Relations.   This isn't just software -  the community of support that has been created by HR Acuity is so, so, so valuable.  Top Notch!

Nothing But Love

Hi Shannon! "Nothing but love!" Who could resist such an amazing review! What an honor to read and receive! We are so happy to help you with your employee relations, especially in the fast-paced environment you describe. Thank you also for the feedback on the exit interviews. This is not a core focus area of the platform, as you know, and it sounds like some work may be needed. We will reach out for more feedback if necessary! Thank you again -- it is truly a pleasure to have you as a client! All the best, Deb Muller, CEO

HR Acuity has helped us centralize and digitize the documentation of our HR complaints and investigations.  When we started with HR Acuity we saw the exit interview platform as a plus and it did not cost anything extra.  However, through time, we realized that HR Acuity's strength and value was not in their exit interview platform and it was limited and didn't have many of the tools a employee survey company has.

HR Acuity Review

Hello Dalan, Thank you for taking the time to provide your feedback! We are glad you find HR Acuity valuable and easy to use. Thank you also for the feedback on exit interviews. As you mention, this is an add-on vs a core feature of the platform -- I do appreciate the feedback and we may be reaching out for more details as we make updates in this area. Thank you so much for taking the time and the positive review! We truly appreciate it! Best regards, Deb Muller, CEO

Initially we just wanted to capture employee relations issues but discovered that other areas of the HR team could utilize it.  Being able to capture the data has been extremely helpful.  We are able to see trends and run reports.  We can now use this to create metrics (we haven't done this yet but a future goal).

HR Acuity - An Asset for Employee Relations

Thank you for the very positive review, Alysia! We are really happy to add value to your organization. Thank you! As far as your comments on the Manager Portal, we appreciate that feedback and are working on new tools for managers. Your feedback is very helpful and we will factor it into those efforts. Thank you again for taking the time to review HR Acuity. We truly appreciate your trust and we work to earn it every day! Deb Muller, CEO

HRAcuity Software Review

Hi Jennifer, thank you for the four-star review and your comments on ease of use! Great to hear! Thank you also for the feedback on the formatting. I have shared that feedback and you may also find using the pre-formatted case report helpful. Your client success manager can help you with that. Please reach out anytime. Thank you again for your kind review! Deb Muller, CEO

Easy to use but I wish was more customizable.

The HR acuity team accepts customer input and continually makes updates and enhancements to the product, especially in the area of reporting and analytics.  An added and unexpected bonus are the networking, webinars, and surveys HR Acuity regularly provides.   We have found an excellent community of Employee Relations leaders and practitioners.

HR Acuity rocks!

Hi Janet, "HR Acuity rocks!" How can we be anything but honored by that feedback!  We are privileged to have you as a client and thank you for taking the time to provide such kind words! All the best, Deb Muller, CEO

High quality, cost effective product.  Very reliable in terms of availability of system, with no service interruptions in the past 10 months of use.

Superb Aide to Conducting Professional Consistent Investigations

Ensuring that all ER info is in one place. Overall experience has been positive. 

Review

Hello Anne, Thank you for the review! We appreciate your feedback! I will have your account manager reach out about the case fields, as we have made many updates, including the ability to use smart fields, and I want to be sure this addresses your feedback. Thank you! All the best, Deb Muller, CEO

We are utilizing this system for employee grievances, investigations, record-keeping of events and also Family Medical Leave tracking of documentation.  Surprisingly, the FMLA tracking has involved to approximately 95% of the events in the system.  It is a nice way to track and upload all required documentation.

Primary use for tracking FMLA

Hi Patt,
Thanks for the great feedback.  Glad to see the SBL has been able to make your FMLA management process more efficient.  I am going to ask a member of the Engagement Team to reach out to you to learn more about your suggestion for improvement.
Best, Deb Muller - CEO

HRA provides the ability to document, track, and review employee relations issues. It allows for greater consistency in the application of policies and practices throughout the organization. Also, it makes it easy to cover for fellow colleagues and have access to important information when they are out of the office.

A nice addition to our department

Hi Judy,
Thanks for taking time to review HR Acuity.  Sedgwick is a relatively new client so it is great to hear that you are quickly realizing the value of the solution.  I am going to ask a member of our Engagement Team to reach out to you to learn more about your feedback on entering case information. The more we can learn from our users, the better able we are to further enhance the solution.  Thanks again!

Best, Deb Muller - CEO

HR Acuity 

Meghan, thank you for your review! We appreciate the scores and feedback! We would also like to understand the issues you are having with customization a little better so we will reach out directly. Thank you again! All the best, Deb Muller, CEO

This software has simplified the employee documentation and streamlined process for our organization.  

User Friendly

Hi Lissa,
Thanks for taking the time to provide feedback.  Glad to see HR Acuity has simplified employee relations for KONE.  It was particularly nice to see how positive you were about our ease of use, customer support and features.  If you have specific ideas for enhancements, please let us know!
Best, Deb Muller - CEO

HR Acuity is a dynamic tool that allows me to track and record my case load!  I highly recommend HR Acuity for large and small companies.  All of your information is easily kept in one database. 

Great Software for Employee Relations

Hi Denise,
Hope you are doing well!  Thanks for taking the time to share the terrific feedback.  And don't worry, the updates to HR Acuity for iPad are in testing right now!  Keep your feedback coming.  You know we love to hear it (and use it!)
Best, Deb Muller - CEO

I can't imagine life without HR Acuity, now that I've been using it for a year to track all employee relations issues.  It's absolutely indispensable to me in my day-to-day work.

Indispensable Product

HR Acuity has been very attentive to our current and future needs with regard to ER best practices and case management solution. Our feedback is welcomed and often implemented. Their ability to be innovative in addressing our challenges is much appreciated. Their response time to inquires is quick and resolute. These are just some of the reasons we feel valued as a client. 

Valued Client 

Thanks Mary!  We love having TIAA as a client.  You and your teams insights have been invaluable to us developing new features and functionality.  We look forward to continuing our partnership.
Best, Deb Muller - CEO

I have used other case management systems and this product is easy to use. It is a great product for someone new to computerized case management.  I like the reporting features as well they are also easy to use and provide me with the information required in different forms. 

HR Acuity- Great Product 

Hi Anita,
Happy New Year!  Thanks for the great feedback.  I love hearing hat HR Acuity is easy to use!  Stay tuned for even more enhancements to our reporting and analytics...
Best, Deb Muller - CEO

I have had a good experience with Acuity. I have used other case management systems and this is one of the best. It's very user friendly.

Acuity Review

Hi Ashley,
Thank you so much for your support of HR Acuity.  We love hearing we are "the best."  Of course we think we have the best users as well!
Warm regards, Deb Muller - CEO

This is a very useful tool.  I like to take notes directly into my iPad and this is a great way to remove the step that I used to have - copying and pasting from another app.  This app allows me to be mobile.  I find it easy to use and reliable. 

Customer Service with HR Acuity is as always - excellent.

HR Acuity On-Demand for i-Pad

It has been a struggle to find the time and a organized way to track employee relation conversations and FMLA.  Lots of employee relations are in a "drive by" manner and having somewhere to document a situation that isn't necessarily severe enough for a formal coaching is great. 

HR Acuity Features

Features Summary

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