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NICE Workforce Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce management solution
Table of Contents
NICE Workforce Management - 2026 Pricing, Features, Reviews & Alternatives
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NICE Workforce Management overview
What is NICE Workforce Management?
NICE Workforce Management suite offers users the needed tools for AI predictive forecasting, strategic planning, and agile scheduling through machine learning. The solution provides intelligent automation to enhance employee engagement, providing inclusive ‘work anywhere’ environments. NICE WFM helps maximize services and deliver a substantial ROI.
Key benefits of using NICE Workforce Management
- Flexible Scheduling
- AI driven forecasts with schedules generated by machine learning simulations.
Starting price
Alternatives
with better value for money
NICE Workforce Management’s user interface
NICE Workforce Management reviews
Overall rating
4.9
/5
7
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.14/10
5
4
3
2
1
6
1
0
0
0
NICE Workforce Management's key features
Most critical features, based on insights from NICE Workforce Management users:
All NICE Workforce Management features
Features rating:
NICE Workforce Management alternatives
NICE Workforce Management
Starting from
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8
Per month
Guardhouse
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NICE Workforce Management integrations (1)
Top integrations
NICE Workforce Management support options
Typical customers
Platforms supported
Support options
Training options
NICE Workforce Management FAQs
NICE Workforce Management has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit
These products have better value for money
Q. What languages does NICE Workforce Management support?
NICE Workforce Management supports the following languages:
English, Chinese (Simplified), Chinese (Traditional), Dutch, French, German, Italian, Japanese, Portuguese, Russian, Spanish
Q. Does NICE Workforce Management support mobile devices?
NICE Workforce Management supports the following devices:
Android, iPad, iPhone
Q. Does NICE Workforce Management offer an API?
No, NICE Workforce Management does not have an API available.
Q. What level of support does NICE Workforce Management offer?
NICE Workforce Management offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, 24/7 (Live rep)