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Guardhouse Pricing, Features, Reviews and Alternatives
Guardhouse FAQs
Guardhouse product overview
What is Guardhouse?
Guardhouse is an end-to-end workforce management system custom-built for security companies which enables smarter guard scheduling, GPS tracking, error-free invoicing, and open communication between the field and the office. The solution helps to ensure shift coverage and client satisfaction by optimizing workloads through improved planning and shift reallocation, along with accurate timekeeping and rate data. Users can manage and monitor compliance with clearer visibility on current accreditations, insurances, compliance licenses, and more.
Key benefits of using Guardhouse
Typical customers
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Guardhouse pricing information
Value for money
4.8
/5
9
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Guardhouse features
Functionality
4.9
/5
9
Total features
63
3 categories
Most valued features by users
Functionality contenders
Guardhouse users reviews
Overall Rating
5.0
/5
9
Positive reviews
100
%
Overall rating contenders
Verified reviewer
Security and Investigations, 201-500 employees
Used daily for 1-2 years
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I enjoy using Guardhouse and working with the GH Team.
Given my role using Guardhouse, I particularly like the reports on offer and the skill matching feature, it ensures compliance across all our sites. The support from the GH team is also wonderful, they accept feedback and turn around time of any requests/questions is fast and helpful.
As with most applications these days, it is online, so if there is internet issues, it can be hard to access, but that is in no way a fault of Guardhouse.
Belinda A.
Security and Investigations, 11-50 employees
Used daily for 1-2 years
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Generally really good, we have our first and main contact on speed dial and he is always happy to help and answer any queries.
Integration into our business was smooth, we had and still have ongoing support from the team who are happy and capable to assist with any issues or changes we desire. The system is easy to use and allows us to manage the team effectively from within.
Personally I would like to view the rosters over a two week period rather than week view only. If I was able to ask for one thing it would be a two week view.
Jerry-lee V.
Security and Investigations, 11-50 employees
Used daily for 2+ years
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I have had no problems with Guardhouse yet. Every question or obstacle I have come across so far has been resolved by the support of Guardhouse staff. They are patient, understanding and are prepared to spend time making sure you are comfortable with the system and making the most of all the features the system has to offer. I am a very happy customer.
The software is fantastic for scheduling staff, messaging staff and for the guard staff to have visibility on the jobs. Easy to forward plan, weeks or months in advance. Easy to swap staff or shifts. Easy to use on mobile devices for both guards and management staff. Backed by unbelievable support and specially tailored assistance to the individual business.
Suggestions: 1. If the guard rostered to a shift could see who is on directly before and after him on that site / shift. Making handovers and no shows easier to track down. 2. If all guards could see who is rostered to the same shift, without having to be the nominated supervisor. 3. The ability for guards to be able to load a copy of any certificates or licences directly to their profile, so they can be produced to the client immediately on site, then the ability to email that certificate directly from Guardhouse to client. (Same from Management overview function. 4. The ability for Management to sign guards in or out from a mobile device to a shift. (In case guard is in a mobile dead zone)
Mohammed B.
Security and Investigations, 51-200 employees
Used daily for 6-12 months
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Great software which addresses all the industry requirements like keeping track on compliance, HR ,clock in's , live operations, payroll, invoicing & most important daily licence check through LRD. The list is endless........
Very little to none. They are evolving and addressing all client requirements in there on going product development.
Mathew B.
Security and Investigations, 501-1,000 employees
Used daily for 1-2 years
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Real-time compliance management coupled with GPS location based timesheets solve numerous problems before they occur.
Guardhouse brings workforce management and operational compliance together in a synergy that delivers operational efficiency across your enterprise.
There is very little not to like about this system.
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