This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Guardhouse

End-to-end workforce management for security companies

see alternatives

Guardhouse Pricing, Features, Reviews and Alternatives

Guardhouse product overview

What is Guardhouse?

Guardhouse is an end-to-end workforce management system custom-built for security companies which enables smarter guard scheduling, GPS tracking, error-free invoicing, and open communication between the field and the office. The solution helps to ensure shift coverage and client satisfaction by optimizing workloads through improved planning and shift reallocation, along with accurate timekeeping and rate data. Users can manage and monitor compliance with clearer visibility on current accreditations, insurances, compliance licenses, and more.

Key benefits of using Guardhouse

  • Guardhouse delivers an operation and back-office suite, custom-built for security companies, bringing all your manpower operations onto one platform.

  • From smarter scheduling and guard tracking to integrated payroll and invoicing, guardhouse works to help save your business time and money.

  • Create client-customized schedules with clearly defined roles and requirements anytime, anywhere, from any internet enabled device.

  • Guards can attach photos, videos and documents directly from their smartphone for detailed mobile incident reports.

  • Schedules, updates and notifications can be shared with guards through email, SMS and push notifications.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat
    FAQs/Forum
    Knowledge Base

    Training options

    Live Online
    In Person
    Documentation
    Webinars
    Videos

    Guardhouse pricing information

    Value for money

    4.6

    /5

    6

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Guardhouse features

    Functionality

    4.8

    /5

    6
    Total Features63 3 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations
    Workflow Management
    Mobile Access
    Customizable Reports
    Data Import/Export

    Functionality contenders

    Guardhouse users reviews

    Overall rating

    5.0

    /5

    6

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    6

    0

    0

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Highly Recommend

    Reviewed a month ago

    I enjoy using Guardhouse and working with the GH Team.

    Pros

    Given my role using Guardhouse, I particularly like the reports on offer and the skill matching feature, it ensures compliance across all our sites. The support from the GH team is also wonderful, they accept feedback and turn around time of any requests/questions is fast and helpful.

    Cons

    As with most applications these days, it is online, so if there is internet issues, it can be hard to access, but that is in no way a fault of Guardhouse.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Guardhouse, a breath or fresh air

    Reviewed a month ago

    Real-time compliance management coupled with GPS location based timesheets solve numerous problems before they occur.

    Pros

    Guardhouse brings workforce management and operational compliance together in a synergy that delivers operational efficiency across your enterprise.

    Cons

    There is very little not to like about this system.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fantastic Guard Management Product / Fantastic Support Service

    Reviewed a month ago

    I have had no problems with Guardhouse yet. Every question or obstacle I have come across so far has been resolved by the support of Guardhouse staff. They are patient, understanding and are prepared to spend time making sure you are comfortable with the system and making the most of all the features the system has to offer. I am a very happy customer.

    Pros

    The software is fantastic for scheduling staff, messaging staff and for the guard staff to have visibility on the jobs. Easy to forward plan, weeks or months in advance. Easy to swap staff or shifts. Easy to use on mobile devices for both guards and management staff. Backed by unbelievable support and specially tailored assistance to the individual business.

    Cons

    Suggestions: 1. If the guard rostered to a shift could see who is on directly before and after him on that site / shift. Making handovers and no shows easier to track down. 2. If all guards could see who is rostered to the same shift, without having to be the nominated supervisor. 3. The ability for guards to be able to load a copy of any certificates or licences directly to their profile, so they can be produced to the client immediately on site, then the ability to email that certificate directly from Guardhouse to client. (Same from Management overview function. 4. The ability for Management to sign guards in or out from a mobile device to a shift. (In case guard is in a mobile dead zone)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Guardhouse streamlined our operational processes

    Reviewed 12 days ago

    We have been working closely with guardhouse for over two years, and this partnership has saved us hours of weekly manual data entry when rostering guards and managing compliance. Everyone I have worked with from Guardhouse has been friendly, informative and professional. I always know I can pick up the phone and give them a call if I have any questions or need help trying to perform a change. The team at Guardhouse are always happy to listen to suggestions for new features, and are always looking at ways to further streamline the way businesses roster security. I highly recommend Guardhouse, and couldn't imagine using any other system.

    Pros

    Guardhouse has many amazing functions. It has helped us to not only efficiently roster security operatives, but ensure they are always compliant, thanks to the live license checks through SLED. The system will show us if a guards license has been cancelled in real time. The skill matching feature also gives us the confidence to know that any guard that is rostered, is compliant and meets the requirements of our client.

    Cons

    As with many systems, there can be the occasional glitch or bug. In saying this, whenever there are any technical issues, or glitches with the system, the team at Guardhouse are always very helpful in resolving the issue as soon as possible.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Long Term Partnership

    Reviewed a month ago

    We are build a long term relationship with the team at Guardhouse and have loved working with them closely. They are always innovating and updating based on customer based feedback. Cant wait to see the continued improvements to the system.

    Pros

    Guardhouse has changed the way that we run our business. From compliance to operations to payroll & invoicing, it covers all aspects. We used to run a very manual process which was very time consuming. Now we can grow our business without additional headcount.

    Cons

    There are little tidy ups along the way on certain that we would like to see improved. However, we know they are currently building core functionality and big features and will come back to these improvements.

    Guardhouse FAQs and common questions

    Guardhouse has the following pricing plans:
    Free Trial: Available


    Guardhouse has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Guardhouse supports the following languages:
    English


    Guardhouse supports the following devices:
    Android, iPhone


    No, Guardhouse does not have an API available.


    Guardhouse integrates with the following applications:
    MYOB Essentials, Xero


    Guardhouse offers the following support options:
    24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

    Most popular Guardhouse comparisons

    Related categories