Humanity vs When I Work Comparison

QuickBooks Time

BambooHR

7shifts

Homebase

Sage HR

Zoho Payroll

Helpful,  diligent , and simple 

Scheduling tool for companies

Hi,
Flexibility and accessibility are our top priorities, so we're grateful for your feedback as it reassures us we're on the right track. Thank you for your suggestion about the visual representation?we primarily aim to upgrade functionalities and ensure ease of use, and we plan on making great strides in design as well.

Just started using it and makes me turn on phone when I need to at work.

Use it for work

Easy to use for every job, notifications are really handy 

Easy to use 

Overall, I love this app because it helps me to know when its time to work, it lets me pick my own hours, there's a schedule listed with the hours I chose and see upcoming shifts.

Work App Schedule

My experience with Humanity has been pleasant - this software offers everything necessary for its core focus.

Humanity - July 2020

It's an awesome software. It helps a lot in forecasting, reporting weekly hours, and with payroll.   i wish we could be more employees utilizing this software, for them it's not a user friendly.  In fat we only have 10% user.  

Chief Operating Officer

Good, User friendly program with Excellent support! 

Hi,
Thank you for taking the time to write this review. It's always helpful to us to get feedback from non-admin users as well, as we want to make sure you feel you have control of your time and responsibilities. For in-app communication, we'd like to highlight the messaging option available in the app dashboard (please see more here: https://helpdesk.humanity.com/articles/knowledge/Message-Inbox). We will surely consider integrating the instant messaging option as well, as we understand that it would be very valuable to some of our users.

Staff start their day by clocking in with Humanity and checking the dashboard for messages from fellow team members.   I love that each staff member can choose their preferences as to how connected with work they want to be outside of their time at work.  They could just check the dashboard when they get to work or they can stay on top of communications by receiving texts/emails when anyone posts a message to the group.  I always feel bad group texting our staff because it interrupts their time off at home with family.  Some people want that and some people don't.  We love Humanity!

Keeping our staff connected while not invading their days off with group texts

I have had an overall positive experience with it and plan to use it in the coming weeks and months as I need to make changes to my schedule.

Comprehensive scheduling

I work as a delivery driver, and our work is pretty solitary. With Humanity I don't have to call in to work to as for available shift hours, I can just simply log into Humanity to see any that need to be picked up and pick them up from the software itself.

Humanity Keeps Me Human!

I would recommend this to anybody keep up the good work!

It was extremely easy well-rounded and highly educational

ShiftPlanning has been used at our facility for one year now. We are a college campus environment. Thus, scheduling for student workers can be a great challenge due to their dropping and adding classes and potential to working multiple part-time jobs, and of course, due to the differing course load, each student takes on. In the past, we used excel in combination with a learning management system to communicate and maintain student worker scheduling. I am the scheduler for student workers in our area. We have around 8-10 student workers, give or take which part of the year we are scheduling for. We schedule our shifts in a non-linear method. We like the availability feature that ShiftPlanning has. It is a static "when I am not available" table that you or your workers can fill out. At this point I supply entries into these availability tables based on student class schedules and external employment. We do this to prevent students from falsifying availability. ShiftPlannning has a pre-generate schedule wizarding system. This allows managers to schedule weeks, or months ahead of time, based on their current availability. If you are a manager for a college campus, then you may want to consider only doing this once a month for summers, and once a semester for spring and fall. You will be changing availability frequently during the beginning of each semester, almost all summer, and also during finals week. Duplicating the schedule for each week is as easy as two or three button taps on your mouse. Once a schedule is more concrete then this is super easy. During the high volatile periods mentioned above, we highly recommend not scheduling ahead of time. Just do one or two weeks worth of scheduling and make sure to communicate to everyone that the schedule will have a high degree of change. We have also enjoyed the use of the ping feature and other notifications to communicate to students when they should be at work.  

Scheduling Made Simple!

The camera bug on Humanity

Hi, Mauro Alejandro,
Thank you for bringing our attention to the issue you've been experiencing. Our Product team tested it and found that everything functions properly on our end. In case anything similar occurs, please reach out to our Support team via Live Chat so we can get more details about the issue and help you resolve it. 

We've been using ShiftPlanning for around 2 years now.  We needed a flexible solution to meet the staffing needs of our flexible client base.  ShiftPlanning was our answer then, and it remains our answer now.  We have rapid-fire staffing needs (many of our clients play "hurry up and wait" for the work that we do).  SP allows for control of notifications when work is available.  Love it!

ShiftPlanning is the perfect solution for our company

I am able to track jobs, employee hours and budgeting information with this app.

The app is easy to use and serves its purpose of scheduling staff.

The website is great - app isn’t the best 

We've used Shiftplanning for a couple of years now,  and it has been an excellent resource!  It helps keep me organized and allows us all to keep track of our various schedules, vacations, etc.   It is a tool that I use and have come to rely on daily.  Highly recommend!


Shiftplanning -- excellent way to manage employee schedules!

We use this as a complete all in one hub for shift changes, training, co-worker contact information, management communication, you name it. It's pretty basic looking but that also means it's straightforward. I'm glad I can figure it all out without needing a tutorial.

Straightforward, has some kinks

My experience is the web version works fantastic.  The mobile version needs a lot of work.  

I've used Humanity with Lyft and my current temp job and so far so good.

Need Help Scheduling?

Hi, Malecia, 
Thank you for the review, we're glad you're having such a great experience! Let us make it even better - you can view your hours in the Time Sheet report (see more here: https://helpdesk.humanity.com/articles/knowledge/Time-Sheet-Report), but only if your employer has enabled the employees to view reports in the app itself. This option is available in Advanced settings in the Account tab. If you happen to need any assistance, please feel free to contact us via 24/7 Live Chat on the website or in the app. 

I was completely disappointed in this software.  I was assured when I first tried it and then paid for a 6 month subscription that I would be able to create a custom report for my staff's availability.  I even sent a copy of the report I created manually to show what I needed.  It wasn't until I got all of my staff entered etc and tried to create the report which I was not able to to do.   I was told by my "client success specialist" that the custom report I needed was not an option on their platform. I was also told if I needed help she was not available until the following Monday to help me.  This was on a Thursday. What?  Some customer service.  So when I realized this is not the scheduling software for me, they refused to refund my money (I paid for 6 months). They just sent an email with the verbiage of their billing practice..no refunds.   I would strongly suggest you utilize their free month to make sure it works. In my case, I went on blind faith that the initial "support" person told me it would work for us.   It's bad enough that it didn't work, but then to so coldy inform me I cannot get a refund...well  that is the reason I am taking the time to write this review.  Otherwise, I probably wouldn't do that.   It's a terrible way to do business - not giving a refund if the product doesn't meet our needs.  Seems pretty simple to me.  

Terrible way to conduct business 

I used it for 10 years, when it became no longer viable, and I realized I was being severely overcharged for the product, the customer service team was not flexible, and refused to help come to a solution.

Inflexible Customer Service - Overcharging For Product- Look Elsewhere

Great for scheduling!

We used Shiftplanning for a little over a year, and we found the system to be somewhat counter-intuitive when constructing schedules. It took us over 2 days of concentrated efforts to set up our scheduling system in a way that worked for us (compared to the 20 minutes it took us to do the same through WheniWork). The most frustrating thing was the reports: if you wanted a simple summary of employees hours, it produced this massive report that couldn't be reformatted, and didn't fit when trying to print on legal paper (good luck with trying to print on an even smaller sheet of 8.5/11). We had many issues with the app-based terminals as well - there were quirky limitations that wouldn't allow people to log in from the terminal even after saving it to an IP address (we have a static IP address at the office network). It also "forgot" the authorizations for the terminal, and it was rare that things "just worked"

Somewhat buggy, less than intuitive UI, poor report performance

Best bang for your buck for schedule software I have found.  Way more affordable than Humanity and has all the same features.  

When I Work Trial Review

Hi Ray,

Thank you for taking the time to leave a review for us about your experience using When I Work. We're glad to hear that you found the app easy to use, and that our features met a number of your needs. I'm sorry to hear that we weren't able to do everything you needed, but we really appreciate you sharing your feedback with us!

Best,
Briana

Compare Humanity and When I Work based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Zoho Payroll is a cloud-based payroll software which automatically calculates salaries, taxes and deductions, sends payslips /pay stubs. It currently has three editions built to work in compliance with the taxation and labour laws of India, UAE, and USA.

BambooHR brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination you need to sleep soundly.

Sage HR is a cloud HR and people management solution that streamlines and automates your HR processes across the end-to-end employment journey, while creating really engaging and rewarding experiences for your employees.

Humanity is the leading cloud-based employee scheduling platform that accelerates schedule creation by up to 80 percent. Integrated with leading HCM platforms, Humanity enables your organization to easily and accurately create error-free schedules—with real-time availability conflict checking.

Activity Dashboard

Activity Tracking

Alerts/Notifications

Approval Process Control

Attendance Management

Attendance Tracking

Automated Scheduling

Availability Management

Budgeting/Forecasting

Calendar Management

Clock In/Out

Compliance Management

Compliance Tracking

Customizable Branding

Customizable Reports

Data Import/Export

Document Management

Document Storage

Drag & Drop

Employee Database

Employee Management

Employee Onboarding

Employee Portal

Employee Profiles

Employee Scheduling

Employee Time Tracking

Forecasting

Labor Forecasting

Messaging

Mobile Access

Mobile Alerts

Multi-Location

Online Time Clock

Overtime Calculation

Performance Management

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-time Scheduling

Real-Time Updates

Reminders

Reporting & Statistics

Reporting/Analytics

Schedule Distribution

Scheduling

Shift Swapping

Sick Leave Tracking

Skills Tracking

SMS Messaging

Task Management

Third-Party Integrations

Time Off Management

Time Off Requests

Timesheet Management

Training Management

Vacation/Leave Tracking

Variable Workforce

Humanity

Android

Web-based

iPad

iPhone

Director of Security Operations 

Humanity is a good tool for scheduling and managing human capital. One of the best features is the ability to look at all of an employees data in one place.

Systems/Network Analyst 2

But not globally turn off the conflicting feature for all conflicts). If an employee covers 2 positions simultaneously, it shows as a conflict.

Director of Business Development

Ease of use and functionality. The staff is pretty responsive and there are a good amount of online resources.

Operations Manger

FANTASTIC customer support. All of our staff from Executive Director to seasonal staff love it.

Operations Manager

Easy to use, Customization, Customer service, Customer Support,  Amazing Team, affordable cost, Webinars, Messaging system.

The time and cost savings that ShiftPlanning has provided is immense which leads to a wonderful ROI for this cloud-based program.

Manager

You can drag and drop shifts around too, which makes switching schedules super easy. I also like how everything is color coded so it's even easier to identify different departments' schedules.

Owner

But lacking is some usability features, such as lack of formatting options for printing a daily schedule in the time frame that we are open.

Cocktail Server

I'm glad I can figure it all out without needing a tutorial.

Special Education Paraprofessional

Younger employees love the app. Shifts can be requested quickly.

The feature that is the most helpful is the forecasting feature to see projected labor costs for different shifts.

Technical Analyst

It serves it's purpose and has many overall functions that are useful such as seeing other team mates availability schedules, vacation schedules and shift exchanges.

The fact that you're able to view other team mates schedules and view schedule summaries, hours scheduled, shift exchanges, availability/unavailability are very useful functions.

Unfortunately you have to be clocked in to be able to do it and many staff forget and have to ask an admin to add the note after the fact.

Managing Director

Humanity helps us achieve these - quickly, and consistently.

That means if I don't have enough actual PTO my request gets rejected.

Manager, Public Computer Labs

It would also be best if it could integrate with Team Dynamics, an ITSM product we have adopted for the Computer Services Department at the State University of New York at New Paltz.

Travel consultant 

Easy to use for every job, notifications are really handy.

Humanity screenshot

Large Enterprises

Mid Size Business

Non Profit

Small Business

Built for small businesses, our all in one app simplifies scheduling, time clocks, payroll, HR, messaging to make work radically easy.

7shifts helps restaurants manage their work schedules, time clock, team communication, labor compliance, payroll, tips and more. Save $1,000s every month in reduced labor costs, cut staff call & text chaos by 50%, create schedules with 95% labor accuracy, and manage staff when you're on-the-go.

QuickBooks Time is an online time & labor management service which allows users to track time from their desk or on the go, via a native iOS or Android mobile app

When I Work is the easiest way for businesses to schedule and communicate with your hourly employees. Put the schedule and time clock in everyone's pocket. Schedule, track time & attendance, and communicate with employees. Save time. Improve accountability. 14-day free trial.

Humanity vs When I Work Comparison

Humanity

When I Work

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives