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Humanity

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Employee shift scheduling

(42)

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Humanity Pricing, Features, Reviews and Alternatives

Humanity FAQs

Q. What type of pricing plans does Humanity offer?

Humanity has the following pricing plans:
Starting from: $3.50/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Humanity?

Humanity has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Humanity support?

Humanity supports the following languages:
English


Q. Does Humanity support mobile devices?

Humanity supports the following devices:
Android, iPad, iPhone


Q. Does Humanity offer an API?

Yes, Humanity has an API available for use.


Q. What other apps does Humanity integrate with?

Humanity integrates with the following applications:
Dayforce HCM, Square Point of Sale, Namely, BambooHR, Workday HCM


Q. What level of support does Humanity offer?

Humanity offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support

Humanity product overview

Price starts from

3.50

/user

Per month

What is Humanity?

Humanity offers a cloud-based employee scheduling platform that accelerates schedule creation by up to 80 percent while providing organizations of all sizes with unprecedented insight into their operations and empowering them with actionable data to optimize staffing based on historical sales and sales forecasts, employee skill set, and staff availability. Humanity is offered as Software as a Service (SaaS) and can be deployed as a stand-alone solution in the cloud or integrated quickly and easily with today’s leading HCM platforms.

Key benefits of using Humanity

Cloud-based scheduling with a real-time overview of schedules, employee availability, skills, and absences
Conflict-free schedules generated up to 80% faster than using manual tools
Native apps for iOS and Android devices
Fill empty shifts and optimize existing schedules in a few clicks with Auto-Fill Schedule
Automatically notify employees about posted schedules via push notifications, SMS or email
Allow employees to set their preferred working hours, arrange shift trades and submit leave requests from their mobile device
Set in-app notifications for efficient management of last-minute changes, shift and leave requests
Keep processes in line with state and local labor regulations with compliance-ready features (location-based break rules, schedule conflicts reporting, overtime calculation, etc.)

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)
Phone Support

Training options

Videos
Live Online
Documentation
Webinars

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Why am I seeing this?

Humanity pricing information

Value for money

4.2

/5

294

Starting from

3.50

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Humanity features

Functionality

4.1

/5

294

Total features

59

8 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
Alerts/Notifications
API
Customizable Reports
Employee Database

Functionality contenders

Humanity users reviews

Overall Rating

4.3

/5

294

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.16/10
Rating distribution

5

4

3

2

1

161

89

31

4

9

Pros
Humanity is a good tool for scheduling and managing human capital. One of the best features is the ability to look at all of an employees data in one place.
Ease of use and functionality. The staff is pretty responsive and there are a good amount of online resources.
FANTASTIC customer support. All of our staff from Executive Director to seasonal staff love it.
Cons
But not globally turn off the conflicting feature for all conflicts). If an employee covers 2 positions simultaneously, it shows as a conflict.
But lacking is some usability features, such as lack of formatting options for printing a daily schedule in the time frame that we are open.
Unfortunately you have to be clocked in to be able to do it and many staff forget and have to ask an admin to add the note after the fact.

Overall rating contenders

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Michael L.

Employee Experience Director

Financial Services, 51-200 employees

Review source

Overall Rating

Scheduling made easy!

Reviewed 2 years ago

Transcript

Michael L.: My name is Mike. I'm an employee experience director. Today I'll be reviewing Humanity, which...

KW
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Karen W.

Leisure, Travel & Tourism, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Saves time, frustration and money

Reviewed 8 years ago

I researched several options and ShiftPlanning offered everything on my wish list for a price within my budget. All the pre-sale promises proved to be true once I began using ShiftPlanning. I reduced time spent scheduling by 75%. The employees praised the introduction of ShiftPlanning.

Pros

The online chat support is quick to respond and is backed up with online documentation and videos. The software is very intuitive and the support team was very helpful in getting me up and running. After that I needed minimual support. My second favorite feature is the "Availablity" function. Staff can block out either a recurring day of the week, time of day or a specific date. This eliminated scheduling errors for everyone.

Cons

The product is designed for online use by the Scheduler and employees. I also like to post a printed copy of the schedule. The filter function allows significant flexibility when printing but I'd like to see more control over the page breaks when printing the schedule.

AR
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Verified reviewer

Consumer Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good, User friendly program with Excellent support!

Reviewed 5 years ago
Pros

As User and not an Administrator, I would say that what I like best about this software is that it is user friendly. It makes picking up shifts for my job easy. And I like that I get notifications when there is availability. When I schedule myself a for a shift and I have had to drop a shift when something comes up or I accidentially pick a shift that I cannot work. I can immediately notify my supervisors, and it will make the shift available to others to pick up. I love that management can communicate with us and tell us what is going on. We can share and download files. This is the perfect program for the company that I currently am working with.

Cons

It has been hard to find something i really dont like about Humanity. Although I would like the ability to message my supervisor or coworkers through the app rather than email.

Vendor response

Hi, Thank you for taking the time to write this review. It's always helpful to us to get feedback from non-admin users as well, as we want to make sure you feel you have control of your time and responsibilities. For in-app communication, we'd like to highlight the messaging option available in the app dashboard (please see more here: https://helpdesk.humanity.com/articles/knowledge/Message-Inbox). We will surely consider integrating the instant messaging option as well, as we understand that it would be very valuable to some of our users.

RO
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Richard O.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Make Today's date a stronger yellow color

Reviewed 7 years ago

When my staff or I am tired, we confuse this week with next week because the yellow color marking today's date is too weak a yellow color. Today's date needs to be a stronger yellow color so we notice it. I took a master's course in human factors in design from a current NTSB investigator. The course stressed that schedules, etc must take human factors into consideration. However, otherwise, Shiftplanning is a great tool. Just please stop your employees with egos from constantly changing Shiftplanning to look more "elegant." That is stupid management at the top. Confusing icons without visible descriptions have been added as well compared to the original version.

Pros

1) Power to add future schedules by using current ones. 2) Photo check in and photo check out feature. 3) Automatic emailing and messaging to employees of next shift. 4) Calculating out wages.

Cons

1) Too weak yellow color highlighting today's date in Shiftplanning window. 2) Increasingly confusing unmarked and nearly hidden icons and features icons placed all over the screen. Stop with all this increasing "elegance" to make it look more elegant. Makes it harder and harder to use. 3) High cost for a small business. 4) The Humanity phone app does more harm than good as it is designed now. Doesn't work. makes you waste valuable time, frustrating, buttons don't work, etc.

AR
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Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Using trial version of ShiftPlanning and am very impressed

Reviewed 8 years ago

I am the Help Desk Manager of five employees at Monongahela Valley Hospital. My employees are on a shift rotation. Things become complicated if someone goes on leave or on vacation. ShiftPlanning was able to import my current schedule from an Excel document. This took a short time and imported most of it successfully. What it didn't import successfully, they were able to correct after fixing the...

Pros

Automatically schedules employees with rotating shifts. Able to set rules that apply only to your organization. For example, my employees cannot be scheduled 2 shifts within 8 hours of each other and they cannot work more than five consecutive days without a day off. The support is great. When using their chat support, if you do not respond, your session does not end. You will be sent an email with any updates on your question/problem. This is a huge plus for me as I get pulled away from my desk often. Employees can request vacations and personal days, and can also request to swap shifts with another employee through the software. This can be set to require approval.

Cons

Not a deal breaker for me, but unable to put OFF on days an employee is not scheduled. For Week mode, unable to remove the employee title from the schedule. Again, not a deal breaker.

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Nathaniel C.

Higher Education, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

The easier way to manage shifts

Reviewed 5 years ago

Overall humanity helped to organize employees, create a simpler way to communicate, and remove the burden of shift planning.

Pros

Humanity makes it easier for companies to manage their employees shifts, have employees clock in and out. Employees can also mark them selves for leave and communicate with others in an easy to use way that makes working that much easier.

Cons

Overall I enjoyed using Humanity at my previous workplace, but there were a few annoying things like when the organization tried to "double book" an employee on purpose (for instance if the employee was managing two areas).

Vendor response

Hi, Nathaniel, Thank you so much for taking the time to write this review. Making employee management more straightforward and intuitive is our primary goal, while also striving for a balanced approach that provides more agency to the employees. We would appreciate it if you would send us more details about the "double book" issue you mentioned at reviews@humanity.com. Thank you in advance.

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