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ICIMS vs Greenhouse Comparison (2026)

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ICIMS

Greenhouse

Overview

Scalable, easy to use, and backed by award-winning customer service, iCIMS’ Applicant Tracking gives enterprise companies the edge they need to hire top talent.

Greenhouse is the Orchestrated Hiring Ecosystem, bringing employers and job seekers together in one place to make hiring work for everyone in the AI era. With sourcing, interviewing and ATS solutions, you can run every stage of hiring with security, governance and responsible AI built-in.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

824

397

320

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

4.5

765

450

260

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

Pros

“We found the CRM piece robust and were able to set up our system and dashboards for ultimate efficiency, but there was a definite learning curve, and your team will need to go the extra mile with setup to utilize it to its full potential.”

Lisa C.

Talent Acquisition Manager

“Integrations can be setup to other vendors and you can proxy in as users.”

Aarti B.

HRIS Manager

“Hire enabled a more structured and efficient recruiting process, with strong pipeline visibility and collaboration capabilities.”

Monica M.

HR Generalist

Pros

“For a team like ours at Built, currently moving to a 65% strategic/35% reactive split, we find ourselves having to build external AI orchestration or buy third-party tools to handle what should be native: high-volume fraud prevention, complex auto-scheduling, and bulk workflow efficiency.”

Ashley G.

Senior Talent Partner

“The ability to build specific role scorecards ensures we maintain a high bar for talent even as we scale.”

Ashley G.

Senior Talent Partner

“It is quite pricey and a bit difficult for our hiring model, we have a unique model which our employee numbers fluctuate.”

Tracy W.

Talent Acquisition Lead

Cons

“There is no single reason i can say i did not like about icims... maybe sometimes having duplicate profiles created causes an issue until integration we can't know regarding the duplicate profile.”

Swaminathan S.

HR Assistant

“Instead I have to spend more time scrolling the list to find what is needed.”

Stephanie B.

Human Resource Lead

“While iCIMS was a very powerful tool, it was not super user-friendly.”

Lisa C.

Talent Acquisition Manager

Cons

“It takes a lot of manual effort to set up a job properly, or to do something as simple as pulling up a job description, and its internal reporting often requires exporting data to Excel to get real insights.”

Ashley G.

Senior Talent Partner

“Automation Gaps: Native scheduling still lacks the complexity needed for an AI-native function, currently consuming 1,000–1,700 hours of team capacity annually.”

Ashley G.

Senior Talent Partner

“Additionally, the resume parsing was not always accurate, which sometimes required manual corrections and added extra time to the hiring process.”

Nikhil C.

Recruitment Partner