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JazzHR vs ICIMS Comparison (2026)

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4.9

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4.5

ZipRecruiter

4.2

Good recommendations?

JazzHR

ICIMS

Overview

JazzHR is best-in-class recruiting software that replaces time-consuming and manual hiring tasks to help growing companies find and hire the right talent, fast.

Scalable, easy to use, and backed by award-winning customer service, iCIMS’ Applicant Tracking gives enterprise companies the edge they need to hire top talent.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

496

250

184

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.3

825

398

320

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“The most useful tool was the candidate search pool, where I was able to cut down resume review time.”

Samantha B.

Human Resources Business Partner

“Applications are organized, the process is more consistent, and hiring managers actually have visibility into what's happening without everything going through one person.”

Blake A.

IT Technician

Request to cancel → reply to a scripted email → choose between full cancel or a $19/month hibernation upsell → confirm you accept their data deletion policy, or your account “remains open” by default.

Rick K.

HR Director

Pros

“We found the CRM piece robust and were able to set up our system and dashboards for ultimate efficiency, but there was a definite learning curve, and your team will need to go the extra mile with setup to utilize it to its full potential.”

Lisa C.

Talent Acquisition Manager

“Hire enabled a more structured and efficient recruiting process, with strong pipeline visibility and collaboration capabilities.”

Monica M.

HR Generalist

“Integrations can be setup to other vendors and you can proxy in as users.”

Aarti B.

HRIS Manager

Cons

“Some of the reporting features are more limited than we'd like, especially when trying to pull specific hiring data for compliance or grant reporting purposes.”

Blake A.

IT Technician

“HelpDesk is too generic when detailed issue arise and it takes many communications to resolve.”

Stephanie U.

Sr. Talent Acquisition Specialist

“Default is continued billing. If you miss a step or don’t respond again, the account just stays open and you keep getting charged.”

Rick K.

HR Director

Cons

“There is no single reason i can say i did not like about icims... maybe sometimes having duplicate profiles created causes an issue until integration we can't know regarding the duplicate profile.”