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APS Payroll vs Paychex Flex Comparison

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Overview

Automatic Payroll Systems (APS) makes payroll and HR easier for our customers.

Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic payroll...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

621

5

4

3

2

1

425

165

25

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.2

1.5K

5

4

3

2

1

762

471

207

63

55

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

My overall experience with APS has been outstanding, will always recommend them to anyone.
The recruiting/hire feature has saved me hours of work in relation to on-boarding. It's been amazing to have the seamless transfer of employee data into payroll.
Being able to combine payroll AND HR online is amazing. I love the reporting options I have and that I can still run payroll in house but have APS handle the taxes so they are done correctly.

Pros

The implementation team was great when we were getting this started as they were very helpful and answered all of our questions.
This product was recommended by our CPA who uses it for his own office. That recommendation was good enough for us and it has proven to be an invaluable asset to our business.
Great service, great app, great website. User friendly, leaves me with no questions after checking my breakdowns every pay period.

Cons

The only thing I dislike was the initial integration. I misunderstood what APS would do, and thought we were hiring someone to actually process our weekly payroll.
And we dislike that you have to use the drop down when correcting time sheets instead just being able to type in the correct time.
Comments are necessary if a punch is missed: for example, if an employee forgot to clock in from lunch, they would have to enter the comment "missed clock in after lunch 12:15" before they clock out.

Cons

I never criticize publicly about an organization but this one was so very unprofessional and even made worse by the outrageous fees they charge.
It can be a problem to login to the work site which is frustrating when trying to clock in or clock out on time.
Just about everything else. Its not user-friendly, its customer service is terrible and we get so many complaints for employees, as the admin I have limited resources to help.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features50
  • 360 Degree Feedback
  • 401(k) Tracking
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Background Screening
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Biometric Recognition
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Check Printing
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Customizable Reports
  • Data Import/Export
  • Direct Deposit
  • Document Management
  • Electronic Forms
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • FMLA Administration
  • For Accountants
  • For Cloud
  • For Small Businesses
  • HR Management
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Posting
  • Learning & Development
  • Leave Tracking
  • Mobile Access
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Clock
  • Online Time Tracking
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Sick Leave Tracking
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management
  • Total features68
  • 360 Degree Feedback
  • 401(k) Tracking
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Background Screening
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Biometric Recognition
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Check Printing
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Customizable Reports
  • Data Import/Export
  • Direct Deposit
  • Document Management
  • Electronic Forms
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • FMLA Administration
  • For Accountants
  • For Cloud
  • For Small Businesses
  • HR Management
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Posting
  • Learning & Development
  • Leave Tracking
  • Mobile Access
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Clock
  • Online Time Tracking
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Sick Leave Tracking
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations4
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations108
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

JM
AvatarImg

Jennifer M.

Electrical/Electronic Manufacturing, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

APS Payroll logo

APS Payroll

Payroll

Reviewed 7 years ago

Great option. more user-friendly than ADP or Paychex in my experience. Very easy to set up new employees.

Pros

Very easy to use and great customer support when I have questions. They got us set up very quickly and made our timeline work.

Cons

No cons were added to this review

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John A.

Translation and Localization, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

APS Payroll logo

APS Payroll

Good and getting better

Reviewed 6 years ago
Pros

APS has been great to work with so far. We have tried a couple of other small payroll providers and explored options with ADP and Paychex. APS hit the sweet spot for our company as far as features, value, and personalized customer service.

Cons

The payroll approval process for our managers is slightly confusing because it is not clear when payroll has been approved for salaried employees.

Vendor response

We appreciate your positive review, John! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We would love the opportunity to speak with you one on one and discuss the payroll approval process. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further. Thank you for being a valued customer with APS!

JG
AvatarImg

Jaime G.

Management Consulting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

APS Payroll logo

APS Payroll

Breath of Fresh Air for MAC Users!

Reviewed 9 years ago
Pros

The software works on the Safari platform so I don't have to download other browsers. Although not completely intuitive, the software is easy to use and the customer service is excellent. I love how they assign one service rep for consistency but others are always available to help you if needed. I have used Automatic Data Processing (ADP) and Paychex, and hands down this is the best software we have found to manage our payroll. I would highly recommend this company to anyone.

Cons

Some of the features are not as adaptable to our needs as we would like, and some of the reporting capabilities are not intuitive, but again the customer service is far superior to that of any other company so it has really been a non-issue.

RW
AvatarImg

Rachel W.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paychex Flex logo

Paychex Flex

User friendly with great reporting

Reviewed 6 years ago

Simple and detailed reports, easy payroll submission, paperless payroll.

Pros

Extremely easy to use. Offers a variety of reports. Our company was able to go paperless with Paychex by allowing our employees to view their paystubs and tax forms on the phone app. If you call the customer service main line, you can usually get through to someone quickly. If your Account Rep is not available, you can get general assistance from another Customer Service Rep.

Cons

I can't think of anything I would change about the software itself, but we are not happy with our assigned Account Rep with Paychex. There have been multiple errors to that could have been avoided if she had more attention to detail.

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Cameron S.

Entertainment, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Paychex Flex logo

Paychex Flex

While they provide an agent to enter payroll data, their agents make constant mistakes

Reviewed 6 months ago

Overall a bad experience. I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks weren't correct, then make adjustments to my books to fix the reporting errors.

Pros

I appreciated that I had a dedicated payroll support representative

Cons

When submitting payroll, while I would provide very specific payroll info, their agents would hand key this info into their systems which resulted in mistakes that had to be corrected on every payroll.

BA
AvatarImg

Bill A.

Management Consulting, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Paychex Flex logo

Paychex Flex

Paychex works for us!

Reviewed 6 years ago
Pros

Ease of use. Accuracy, Quick response, one stop payroll service meets all my needs! Cost for service is good.

Cons

Finding my Paychex reps email to send my payroll off. Cost of sending my payroll docs and checks is high!

TJ
AvatarImg

TraeAnn J.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Paychex Flex logo

Paychex Flex

Paychex was great but we needed a better complete HRIS

Reviewed 2 years ago

Great for smaller companies, would be open to using them again if I just need a payroll software

Pros

Payroll simplicity. Paychex made processing our weekly payroll easy.

Cons

Limited functionality. We grew a lot and Paychex wasn't a great solution for meeting our other needs, like time off and benefits management.

JC
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Jennifer C.

Hospital & Health Care, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Paychex Flex logo

Paychex Flex

Good HR Tool

Reviewed 5 years ago
Pros

Easy to access employee info and create reports

Cons

Not all info flows from payroll software

BH
AvatarImg

Brandy H.

Pharmaceuticals,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Paychex Flex logo

Paychex Flex

Payroll Good

Reviewed 8 years ago
Pros

Payroll tax processing - I don't have to worry with

Cons

Time and Attendance does not integrate smoothly with Payroll, especially if need to enter time off after payroll has been processed. Payroll and TLO staff do not communicate about issues - instead seem to place blame on the other.

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Ryan M K.

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Paychex Flex logo

Paychex Flex

PayChex Flex keeps my payroll info in one easy to use spot

Reviewed 6 years ago
Pros

Payroll and W2 info is in the same spot. Easy to review and see what my payroll and specific details to that payroll are.

Cons

The interface can be clunky. While I don't use the clock-in and clock-out feature, I have seen other staff use it. It reminds me of systems 20 years ago that tried to create a "virtual desktop".

KB
AvatarImg

Kylee B.

Food & Beverages, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paychex Flex logo

Paychex Flex

Used this for years

Reviewed 4 years ago

I'd use them again if I could. They made it easy!

Pros

Used paycheck flex at my last job, it was a great way to track w-2s and paystubs.

Cons

Nothing really it was a great payroll service!

LR
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Linda R.

11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paychex Flex logo

Paychex Flex

Excellent payroll reports and easy access to custom reporting

Reviewed 6 years ago

Excellent custom reporting for payroll data. Quick access to payroll reports within 10 minutes of processing.

Pros

The ability to create custom census reports for 401k and healthcare plans plus all required WC earnings data. Payroll reports are posted within minutes of processing allowing quick access to data.

Cons

I have nothing negative to say. We have been a Paychex customer for 14 years and plan to stay a customer for years to come.

AA
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ANTHONY A.

Gambling & Casinos, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Paychex Flex logo

Paychex Flex

Great Software

Reviewed 3 years ago

overall you get more for your buck with Paychex than other software's like ADP or UltiPro (UKG)

Pros

You get one dedicated representative for all your payroll issues. Also, processing payroll is easier.

Cons

The standard reporting function does not allow you run custom reports. You need to pay for custom reports.

LL
AvatarImg

Leslie L.

Nonprofit Organization Management, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Paychex Flex logo

Paychex Flex

Payroll made easy

Reviewed 3 months ago

Very good. Most customer service agents are knowledgable and helpful when needed.

Pros

Easy access and ease in creating payroll reports. Payroll is easy to complete and change.

Cons

The inability to view our company charges

SS
AvatarImg

Shannon S.

Insurance, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Paychex Flex logo

Paychex Flex

Paychex flex

Reviewed 2 years ago
Pros

Paychex Flex makes it easy to view paystub and W-2

Cons

Paystub doesn’t come early like on other payroll software

VO
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Victoria O.

Health, Wellness and Fitness, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paychex Flex logo

Paychex Flex

Paychex

Reviewed 4 years ago

Great! Resourceful, easy to handle and reliable for us to use

Pros

Love this software! Great for processing payroll and onboarding employees into our team. Makes payroll simple

Cons

Can be a little confusing for the new user but aside from that there aren't any other cons I have with it

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Blaine T.

Restaurants,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Paychex Flex logo

Paychex Flex

Quickly access all of your payroll needs.

Reviewed 6 years ago

All payroll information

Pros

I really enjoy the ability to quickly view hours worked, available PTO, deductions, and any other payroll related information.

Cons

I can not change address and tax information without submitting to an admin. This may be a specific setting.

TD
AvatarImg

Tracy D.

1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paychex Flex logo

Paychex Flex

Office Manager.. I like working with Kristen Sullivan, If I have any problems on my end she is right there to help me through it. Using paychex make my job a lot easier.

Reviewed 6 years ago

Thank you Paychex for all you do!

Pros

I like that the Payroll Specialist calls me to take my payroll. Again if I need anything, there is always someone to help if my Payroll Specialist is not available.

Cons

No cons were added to this review

EO
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Erik O.

Electrical/Electronic Manufacturing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Paychex Flex logo

Paychex Flex

A great and integrated product

Reviewed 8 years ago
Pros

Paychex has always been polite and works with us to get the job done.

Cons

Integrates time, payroll and HR all into one interface.

MB
AvatarImg

Matthew B.

Education Management, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Paychex Flex logo

Paychex Flex

West Side Montessori School

Reviewed 4 months ago
Pros

Great client support [sensitive content hidden] make a big difference

Cons

Payroll is a constant headache due to personnel turnover

JE
AvatarImg

Joshua E.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Paychex Flex logo

Paychex Flex

BIG DECISION

Reviewed 4 years ago

Overall, the experience has been neutral. I do have a good payroll account manager. However, Paychex does promote these positions very rapidly. It seems like any time I am assigned a knowledgeable payroll account manager, they are promoted. This leads me to have concerns regarding the consistency of reliable customer support.

Pros

I like the general ease of use that this software offers. I have had favorable experiences with my current payroll account manager.

Cons

There are often times glitches that can cause issues with payroll deductions. It is crucial to double and triple check your PRINTED COPY prior to submitting each payroll.

DP
AvatarImg

Deborah P.

Medical Practice, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paychex Flex logo

Paychex Flex

Great payroll platform

Reviewed 5 years ago
Pros

I like the ease of working and submitting payroll regardless of weekly or semi monthly payroll submission.

Cons

There are times when with anything new there is a learning curve but once you are familiar it gets a lot simpler

JT
AvatarImg

Jillian T.

Photography, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Paychex Flex logo

Paychex Flex

Great product by a great company!

Reviewed 8 years ago

Like any software, it does have a bit of a learning curve. If you've been doing payroll for a while, everything should come pretty quickly to you, if not, be patient with yourself it doesn't take long to get used to using it. This company has been around for a long time and has a great reputation, which is why I chose it.

Pros

Puts payroll control in my hands.

Cons

I hate doing payroll! But this software makes it easy.

SA
AvatarImg

Sora A.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paychex Flex logo

Paychex Flex

Great customer support

Reviewed 6 years ago

Ease

Pros

Very easy and simple to learn, support all the time ..website easy to negative and generate reports.

Cons

It is kind of pricey compare to other payroll software.

MM
AvatarImg

Moises M.

Construction, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Paychex Flex logo

Paychex Flex

Not Worth The Expense

Reviewed 9 months ago

Great payroll tool but not worth the hassle or price tag

Pros

Payroll flex gives you the ability to take full control of your payroll needs for any business situation

Cons

The program is difficult to navigate with little help from customer service. The price is not worth the investment

KH
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Kym H.

Veterinary, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paychex Flex logo

Paychex Flex

Paychex takes the hassle out of payroll

Reviewed 6 years ago

No more being in the office to do payroll. The secure website that can be accessed anywhere has definitely been a bonus for us!

Pros

I love the ease and convenience of Paychex Flex. Payroll can be done from anywhere. Changes, additions, deletions take place immediately. Reports can be pulled within seconds. Love the easy to use site.

Cons

I preferred the classic view to the new payroll layout.

SH
AvatarImg

Susan H.

Insurance, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Paychex Flex logo

Paychex Flex

Set your own schedule for entering payroll

Reviewed 2 years ago

I save time by entering the information myself.

Pros

I like to be able to enter the payroll information anytime and process payroll at a convenient time.

Cons

The various views are a bit confusing. You have to remember which function is within which view and it takes more time to look for it.

ks
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kimberly s.

Computer Software, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paychex Flex logo

Paychex Flex

paying maid easy

Reviewed 2 years ago

Always a fast response. Its very helpful and efficient, Great customer service and would advise everyone to use.

Pros

All in one Hr software payroll and benefits in a single platform drives revenue and growth. easy payroll

Cons

There is nothing bad to say about this software