Timedox Features

Timedox

Time clock, fingerprint biometrics, time and attendance

3.81/5 (16 reviews)

Timedox Feature Summary

  • Salaried Employee Tracking
  • Time & Attendance
  • Card Swipe
  • Online
  • Mobile
  • Attendance Tracking
  • Offline Time Tracking
  • Online Time Tracking
  • Mobile Time Tracking
  • Real-Time Dashboard

Competitor Feature Comparison

Absence Management
Activity Dashboard
Alerts / Escalation
Approval Process Control
Attendance Management
Attendance Tracking
Automatic Notifications
Biometrics
Calendar Management
Clock In / Out
Collections Management
Compliance Management
Custom Fields
Data Import/Export
Employee Time Tracking
GPS
Human Resource Integration
Leave Tracking
Location Tracking
Mobile Integration
Overtime Calculation
Payroll Integration
Payroll Management
Performance Appraisal
Policy Management
Project Time Tracking
Project Tracking
Real Time Data
Remote Control
Reporting & Statistics
Self Service Portal
Sick Leave Tracking
Single Sign On
Template Management
Time Off Requests
Timesheets
Vacation Tracking
Learn moreCompare App
Absence Management
Activity Dashboard
Alerts / Escalation
Approval Process Control
Attendance Management
Attendance Tracking
Automatic Notifications
Biometrics
Calendar Management
Clock In / Out
Collections Management
Compliance Management
Custom Fields
Data Import/Export
Employee Time Tracking
GPS
Human Resource Integration
Leave Tracking
Location Tracking
Mobile Integration
Overtime Calculation
Payroll Integration
Payroll Management
Performance Appraisal
Policy Management
Project Time Tracking
Project Tracking
Real Time Data
Remote Control
Reporting & Statistics
Self Service Portal
Sick Leave Tracking
Single Sign On
Template Management
Time Off Requests
Timesheets
Vacation Tracking
Visit WebsiteCompare App
Absence Management
Activity Dashboard
Alerts / Escalation
Approval Process Control
Attendance Management
Attendance Tracking
Automatic Notifications
Biometrics
Calendar Management
Clock In / Out
Collections Management
Compliance Management
Custom Fields
Data Import/Export
Employee Time Tracking
GPS
Human Resource Integration
Leave Tracking
Location Tracking
Mobile Integration
Overtime Calculation
Payroll Integration
Payroll Management
Performance Appraisal
Policy Management
Project Time Tracking
Project Tracking
Real Time Data
Remote Control
Reporting & Statistics
Self Service Portal
Sick Leave Tracking
Single Sign On
Template Management
Time Off Requests
Timesheets
Vacation Tracking
Visit WebsiteCompare App

Timedox Feature Reviews

15 reviewers had the following to say about Timedox's features:

Yossi Shalev

I really engjoy the reports created by the system

2018-04-01

We cut of the payroll cost by prventing the buddy punching

Pros

We are happy with the reports created by the system, the rounding works perfect, we found the system very easy to use and install.

Cons

Once a week i must check and see who forgot to punch in or out and fix the errors by my self.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Adi Jakobi

We do have 4 locations , using Timedox web solution made our time keeping and payroll process easy

2018-03-02

Pros

The central web reports and the fact that we do not need to enroll employees on each device separately

Cons

The fact that the system doesn't support landline phone reporting, so employees have to use their mobile phone instead.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Currently the best time attendance solution I have ever seen

2018-02-17

Time and cost efficient

Pros

Mature product, Highly customizable & Manageable state of the art in term of software and hardware.

Cons

Timedox has pretty much all the features one would need for proper automated management of users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
donald melodia

not worth the aggrivation

2018-12-12

my experience with timedox was stressful and extremely dissapointing. i cannot reliably record the hours my employees are working with this software and it has caused more grief than help.

Pros

in my opinion, based upon the 6 months i have been using this software i cannot give any positive feedback because it does not operate as advertised. hours don't always record, i can NEVER see clock out times in excel unless i print the pages. im honestly suprised to see so many great reviews on this site.

Cons

setup was difficult. took 2 weeks of conversations with tech support to finally get it to record data, even after a replacement hardware upgrade the software still fails to properly record sign ins and sign outs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No

Response from Timedox


Hello
Thank you for your review
Please allow me to contact you, we made new platform and would like you to upgrade for free.
Please give us a call to make it work better for you.
Thank you
Timedox Team

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David Bergeron

Dissapointing

2019-10-09

Overall I was really excited to implement this and wanted it to work but quickly found out the limitations of the software and now I fell I have wasted my time and money.

Pros

I like the terminal. the bio metric features work great and haven't had any issues with the machine yet. Its also a decent value if you are on a budget.

Cons

It becomes quite annoying and time consuming when trying to do basic things like change an employees time sheet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No

Response from Timedox


Hello David
Thank you so much for your honest helpful review.
Actually there are two issues you said
1. Pay Break and Break Rules and Summery
2. Change time sheet for employees

You are perfectly right, this why we made Changs to the software, we do believe that you will find it perfect for you, the next version will be online on the end of November.

The new version will include break rules , break rules violation system, breaks totals and so on.

Can you tell us your company number so we can add you to the beta version of those features ?

Thank you
Baruch Shalev

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Eitan Nacash

A very simple to use device. Helps me manage my employees time very efficiently.

2018-02-14

Pros

I can get a log of all my employees to a rather simple excel form.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Joanne Otto

Don't Waste Your Time or Money!

2020-03-31

I hate it.

Pros

The biometric capability is great. No employees punching in/ out for one another.

Cons

If employees work extended hours, the program does not recognize that and will apply it to the next day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Timedox


Hello Joanne
Thank you so much for the review.
We are happy that you are using our system in the last 4-5 months.

We only see ONE Support ticket you created on 31 Mar.
No tickets or calls were about the issues you describe in the review.

Now let us reply to your claims
"If employees work extended hours, the program does not recognize that and will apply it to the next day."Not configured right - go "day start at" and adjust it. "Program is not user friendly -, especially on punch editing. SO SLOW!!! "Use the super-fast "New card editing page" no one in the market gives a faster page edit.
"There is no customer service unless you want to pay a yearly fee"As listed and promoted machine comes with 90 days of live support, as we see how you manage the system, we strongly recommend you to have a support plan in place.We wonder why you never call us before writing the review.
Anyway, if you under an active support plan, please give us a call we will be happy to assist you.

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Anonymous
(Computer & Network Security company, 201-500 employees)

Simple and good product, very easy to install and use

2018-02-13

just the time reports.

Pros

It is simple - almost plug and play. very easy to use. you get what you pay for - no less, no more.

Cons

some sophisticated timing models are still under development, although probably done by now. other than that - no surprises.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Max Aricha

Easy to use system, users love it and it makes my life easy as a managing administrator

2018-02-13

Pros

Easy setup, easy to use, reliable, great reports, amazing customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Timedox


Thank you for your review

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Carl Hackney

Horrible Startup Experience

2019-03-04

Pros

It wasn't until I was on the phone with tech support that I found out adding employees from my laptop is only available with the more expensive subscription service time clocks.

Cons

The product might turn out to be good, but I can't recommend based on severe lack of customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Timedox


Hello
Thank you for your feedback.
Starting with the names. It is made for your convince so you can type the names on the software and do not need to add them on the Time Clock. So actually adding the names on the old way it is only an option.
The only call we do see from your side is about the login credentials and that you can not connect the device to your WiFi. both solved for you. Both on the Mar 4th. same day of your review.
We will be happy to keep and assist you until your full satisfaction. please give us a call.
Thank you
Timedox Team

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Jonathan Ben

5 Stars and so much more

2018-10-11

Easy to use great customer support great team awesome price

Pros

Easy to install, great support with real human behind the phone.

Cons

I didn't find any cons yet :) if I will find something I'll update this post

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric Katz

Timedox Software review

2019-05-28

Pros

Our city employees have been using the software for the last 5 years.

Cons

Can't find any reason, things are working smoothly.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Timedox


Thank you
For your great review
Timedox Team

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Raanan Shabtai

Best time clock seen in ages. Easy to setup. good reports. Great price

2018-02-13

Save time in getting all the work around time sheets

Pros

I get reports clear and easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Timedox


Thank you for your review

Read more
Anonymous
(Nonprofit Organization Management company, 11-50 employees)

If I could I would go back to paper timesheets

2019-05-22

My overall experience with Timedox is disappointing. I really wanted this to work for us and it doesn't.

Pros

It was also very easy to set up.

Cons

ACCOUNTABILITY AND ACCURACY- both of our time clocks are 1.5 minutes behind the world clock meaning employees have been inaccurately written up based on our late policy and they weren't really late.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Timedox


Hello

Thank you so much for honest reply.
We love each of your comment even not happy with it. We will do what ever it takes to improve our self.
I personally checked the review and you are 100% right. unfortunately all you said is right.
We will take care internally of your remarks and be in touch with you, to make sure that all works like you wanted.
Thank you
Bruno
Timedox

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Daniel Mackey

DO NOT BUY ANY OF THEIR PRODUCTS!

2019-11-08

Terrible! I had to go out and buy another product that comes with the software and is usable! Cannot warn people away fast enough!

Pros

I did like what the website said but they DO NOT DELIVER! Price was attractive but it is a bait-switch scheme for you to buy something they say is stand alone but only after you buy it do you have to pay through the nose for every little support question after 35 days!

Cons

Their email support is just as bad. No real-time computer time clock control without their tech support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Timedox


Hello Sir
Thank you for your msg.
The cost of ONE-time payment with no monthly fees is in the Title, and in the listing, you purchased it from the site and paid. We did not ask for any more payments, so saying bait-switch scheme Is complitly not honest.
You bought the time clock on Apr 25, 2019, your first call to support it on Oct-30; even so, you NEVER enroll any employees into the system. Therefore you could not see reports you can not say that the software doesn't work; our software works ONLY when you enroll employees and USE the system; other way software will not work with NO DATA!. we do have customers with more than 5000 employees in one account so your conclusion that it is not working for more than 3 is ridiculous and not honest. I assume that it takes weeks to call you even our automatic phone system tried to call you back a few times.

Anyway, our free live support plan is for 45 days; you called us after six months, and still, we wanted to help you could ask for a ref

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