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TrackSmart Scheduling Pricing, Features, Reviews and Alternatives
TrackSmart Scheduling FAQs
Q. Who are the typical users of TrackSmart Scheduling?
Q. What languages does TrackSmart Scheduling support?
Q. Does TrackSmart Scheduling support mobile devices?
Q. Does TrackSmart Scheduling offer an API?
TrackSmart Scheduling product overview
What is TrackSmart Scheduling?
TrackSmart Scheduling is an online employee scheduling software that helps small businesses simplify staff scheduling processes, labor law compliance, payroll reporting, and more. All staff can access work schedules at any time, from anywhere via the web or mobile app. The platform serves a variety of industries including restaurants, retail stores, call centers, and hospitals.
Key benefits of using TrackSmart Scheduling
Typical customers
Platforms supported
Support options
Training options
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Starting from
22
Per month
Flat Rate
Starting from
4.75
/user
Per month
TrackSmart Scheduling pricing information
Value for money
4.5
/5
42
Starting from
22
Per month
Flat Rate
Pricing options
Value for money contenders
TrackSmart Scheduling features
Functionality
4.1
/5
42
Total features
31
2 categories
Most valued features by users
Functionality contenders
TrackSmart Scheduling users reviews
Overall Rating
4.4
/5
42
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.17/10
22
14
5
1
0
Heather M.
Overall rating contenders
Angela W.
Nonprofit Organization Management, 1-10 employees
Used weekly for 2+ years
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This software is amazing. It is great for keeping up employee time off, PTO, sick leave and holiday pay.
The thing I am less fond of about the track smart ware software is I wish it was a tutorial to use to show employees how to use and creatban account.
Jo H.
Recreational Facilities and Services, 11-50 employees
Used daily for 2+ years
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I have used TrackSmart scheduler for the past 3 years. I am a manager of a pool and use it to schedule my lifeguard staff. The staff loves it because of the mobile app - they can give up shifts, swap shifts and see who is working all from the app. I also use the time clock function. This allows me to check to see who is working and when they started. It also allows our payroll person to access...
It is so easy to use and set up. It is easy for my lifeguards who are mostly teenagers. It is difficult to get teens to do anything these days, but they love the ability to trade and switch their shift, and the app makes it so easy to do so.
1. The swap function is not available on the app. That would be so great to have as most of my lifeguards don't want to just give up their hours - they would much rather swap. 2. As the manager, I can't get notifications who is giving up shifts. I get an email when one is taken, but I lose a little bit of scheduling control when I don't know that they shifts are being given up. I would like to get notified just as the guards do.
Tracy M.
Veterinary, 51-200 employees
Used other for 2+ years
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I first started using it when it was called HelloScheduling and loved it. After it was rebranded as tracksmart it started going downhill. There were no new updates or changes to the product, the app was poorly maintained and was unreliable, and support rarely offered much assistance if I even got a reply. I did like all the different filters to view shifts and that you could email and text employees right from the schedule. We ended up switching because we needed something that worked smoother with multiple locations - and allowed us to see both schedules at once.
One of my favorite things about is was the overall layout and appearance. It was easy to look at and visually pleasing without being overwhelming.
Over the years the customer service when downhill and the software started having more glitches.
Susan O.
Retail, 11-50 employees
Used daily for 1-2 years
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Trying to schedule 20 part-time employees was making me crazy! TrackSmart lets me enter everyone's time off requests, max hours they want to work and departments - then I hit Auto-Schedule and my month's schedule is complete! Also love that employee can access their schedules online and are able to swap shifts with my approval.
Love the Auto Schedule feature which works with requested time off and maxes hours that each employee can work!
Wish I could lock months that are published so that I don't unintentionally change the current month when scheduling the next month.
Harmony V.
Events Services, 11-50 employees
Used daily for 1-2 years
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Overall great software. Used it to manage brand ambassadors in multiple markets. Scheduled 300 plus events a month. Would like for staff to be able to text through the system to each other. Would like to have all information included in the sheets when you download the unscheduled shifts.
Easy to use, good mobile app
When you download the unpublished shifts it does not include the notes and other info.
Common TrackSmart Scheduling comparisons
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