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TrackSmart Scheduling

4.4
(42)

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Online employee scheduling software

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(8)

TrackSmart Scheduling Pricing, Features, Reviews and Alternatives

TrackSmart Scheduling FAQs

Q. What type of pricing plans does TrackSmart Scheduling offer?

TrackSmart Scheduling has the following pricing plans:
Starting from: $22.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of TrackSmart Scheduling?

TrackSmart Scheduling has the following typical customers:
Freelancers, Mid Size Business, Small Business

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Q. What languages does TrackSmart Scheduling support?

TrackSmart Scheduling supports the following languages:
English

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Q. Does TrackSmart Scheduling support mobile devices?

TrackSmart Scheduling supports the following devices:
Android, iPhone

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Q. Does TrackSmart Scheduling offer an API?

No, TrackSmart Scheduling does not have an API available.

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Q. What level of support does TrackSmart Scheduling offer?

TrackSmart Scheduling offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support

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TrackSmart Scheduling product overview

Price starts from

22

Per month

Flat Rate

What is TrackSmart Scheduling?

TrackSmart Scheduling is an online employee scheduling software that helps small businesses simplify staff scheduling processes, labor law compliance, payroll reporting, and more. All staff can access work schedules at any time, from anywhere via the web or mobile app. The platform serves a variety of industries including restaurants, retail stores, call centers, and hospitals.

Key benefits of using TrackSmart Scheduling

  • TrackSmart Scheduling allows users to create work schedules in seconds using the autoscheduler tool.

  • Employees can swap shifts, make time off requests, and clock in and out online or with the mobile app.

  • The employee scheduling program helps organizations to comply with labor law by preventing employees from working overtime, unless approved.

  • Managers and supervisors can check to see who’s punched into work from any connected computer or mobile device.

  • TrackSmart Scheduling enables users to view labor cost reports by day, week, or month, and accurately calculate payroll reports
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    Phone Support

    Training options

    Videos
    Live Online
    Webinars
    Documentation

    Not sure about TrackSmart Scheduling? Compare it with a popular alternative

    Starting from

    22

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    4.75

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
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    TrackSmart Scheduling pricing information

    Value for money

    4.5

    /5

    42

    Starting from

    22

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    TrackSmart Scheduling features

    Functionality

    4.1

    /5

    42

    Total features

    31

    2 categories

    Most valued features by users

    Activity Dashboard
    Reporting & Statistics
    Self Service Portal
    Alerts/Notifications
    Employee Database
    Reminders
    Mobile Access
    Attendance Management

    Functionality contenders

    TrackSmart Scheduling users reviews

    Overall Rating

    4.4

    /5

    42

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.17/10
    Rating distribution

    5

    4

    3

    2

    1

    22

    14

    5

    1

    0

    Pros
    I was struggling to find a great scheduling system and this is just perfect for our 15 employees medical office. The staff loves it also, because they can see their schedule on their phones.
    TrackSmart Scheduling has helped us save time and money. The employees like the ease of use and the ability to see their schedule from a smartphone.
    This software is very easy to use and helps make scheduling much easier and faster. We tried it on a trial basis and are very pleased with the outcome.
    Cons
    I dislike how hard it is to try and switch a shift. I dislike how hard the request time off is.
    The only downfall was that someone could "login" for a shift when they were not working, which made it difficult to keep track of what was real and what was an accident.
    There is one thing that I absolutely hate and that is not being able to delete past employees and employee prospects that didn't work out.

    Overall rating contenders

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    Angela W.

    Nonprofit Organization Management, 1-10 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use

    Reviewed 6 years ago
    Pros

    This software is amazing. It is great for keeping up employee time off, PTO, sick leave and holiday pay.

    Cons

    The thing I am less fond of about the track smart ware software is I wish it was a tutorial to use to show employees how to use and creatban account.

    JH
    AvatarImg

    Jo H.

    Recreational Facilities and Services, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Summertime Scheduler

    Reviewed 6 years ago

    I have used TrackSmart scheduler for the past 3 years. I am a manager of a pool and use it to schedule my lifeguard staff. The staff loves it because of the mobile app - they can give up shifts, swap shifts and see who is working all from the app. I also use the time clock function. This allows me to check to see who is working and when they started. It also allows our payroll person to access...

    Pros

    It is so easy to use and set up. It is easy for my lifeguards who are mostly teenagers. It is difficult to get teens to do anything these days, but they love the ability to trade and switch their shift, and the app makes it so easy to do so.

    Cons

    1. The swap function is not available on the app. That would be so great to have as most of my lifeguards don't want to just give up their hours - they would much rather swap. 2. As the manager, I can't get notifications who is giving up shifts. I get an email when one is taken, but I lose a little bit of scheduling control when I don't know that they shifts are being given up. I would like to get notified just as the guards do.

    TM
    AvatarImg

    Tracy M.

    Veterinary, 51-200 employees

    Used other for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

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    Used it for years, quality when downhill

    Reviewed 4 years ago

    I first started using it when it was called HelloScheduling and loved it. After it was rebranded as tracksmart it started going downhill. There were no new updates or changes to the product, the app was poorly maintained and was unreliable, and support rarely offered much assistance if I even got a reply. I did like all the different filters to view shifts and that you could email and text employees right from the schedule. We ended up switching because we needed something that worked smoother with multiple locations - and allowed us to see both schedules at once.

    Pros

    One of my favorite things about is was the overall layout and appearance. It was easy to look at and visually pleasing without being overwhelming.

    Cons

    Over the years the customer service when downhill and the software started having more glitches.

    SO
    AvatarImg

    Susan O.

    Retail, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Makes Scheduling a Breeze

    Reviewed 6 years ago

    Trying to schedule 20 part-time employees was making me crazy! TrackSmart lets me enter everyone's time off requests, max hours they want to work and departments - then I hit Auto-Schedule and my month's schedule is complete! Also love that employee can access their schedules online and are able to swap shifts with my approval.

    Pros

    Love the Auto Schedule feature which works with requested time off and maxes hours that each employee can work!

    Cons

    Wish I could lock months that are published so that I don't unintentionally change the current month when scheduling the next month.

    HV
    AvatarImg

    Harmony V.

    Events Services, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    One year user

    Reviewed 6 years ago

    Overall great software. Used it to manage brand ambassadors in multiple markets. Scheduled 300 plus events a month. Would like for staff to be able to text through the system to each other. Would like to have all information included in the sheets when you download the unscheduled shifts.

    Pros

    Easy to use, good mobile app

    Cons

    When you download the unpublished shifts it does not include the notes and other info.

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