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TrackSmart Scheduling Pricing, Features, Reviews and Alternatives

TrackSmart Scheduling product overview

Price starts from

/momonth

Per Feature

view pricing plans

What is TrackSmart Scheduling?

TrackSmart Scheduling is an online employee scheduling software that helps small businesses simplify staff scheduling processes, labor law compliance, payroll reporting, and more. All staff can access work schedules at any time, from anywhere via the web or mobile app. The platform serves a variety of industries including restaurants, retail stores, call centers, and hospitals.

Key benefits of using TrackSmart Scheduling

TrackSmart Scheduling allows users to create work schedules in seconds using the autoscheduler tool.

Employees can swap shifts, make time off requests, and clock in and out online or with the mobile app.

The employee scheduling program helps organizations to comply with labor law by preventing employees from working overtime, unless approved.

Managers and supervisors can check to see who’s punched into work from any connected computer or mobile device.

TrackSmart Scheduling enables users to view labor cost reports by day, week, or month, and accurately calculate payroll reports

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Knowledge Base

Phone Support

Training options

Videos

Live Online

Webinars

Documentation

TrackSmart Scheduling pricing information

Value for money

4.5

Price starts from

/momonth

Per Feature

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money contenders

TrackSmart Scheduling

Value for money

TrackSmart Scheduling features

Functionality

4.1

Total Features31 2 categories

Most valued features by users

Self Service Portal

Reporting & Statistics

Activity Dashboard

Alerts/Notifications

Employee Database

Mobile Access

Reminders

Compliance Management

TrackSmart Scheduling users reviews

Overall rating

4.4

Positive reviews

86%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.17/10

Rating distribution

Pros

I was struggling to find a great scheduling system and this is just perfect for our 15 employees medical office. The staff loves it also, because they can see their schedule on their phones.

Heather M.

TrackSmart Scheduling has helped us save time and money. The employees like the ease of use and the ability to see their schedule from a smartphone.

Paige C.

This software is very easy to use and helps make scheduling much easier and faster. We tried it on a trial basis and are very pleased with the outcome.

Bruce D.

Cons

I dislike how hard it is to try and switch a shift. I dislike how hard the request time off is.

Michelle L.

The only downfall was that someone could "login" for a shift when they were not working, which made it difficult to keep track of what was real and what was an accident.

Sarina B.

There is one thing that I absolutely hate and that is not being able to delete past employees and employee prospects that didn't work out.

Duchess W.

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Overall rating contenders

TrackSmart Scheduling

Overall rating

Angela W.

Nonprofit Organization Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Easy to use

Reviewed 4 years ago

Pros

This software is amazing. It is great for keeping up employee time off, PTO, sick leave and holiday pay.

Cons

The thing I am less fond of about the track smart ware software is I wish it was a tutorial to use to show employees how to use and creatban account.

Jo H.

Recreational Facilities and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Summertime Scheduler

Reviewed 5 years ago

I have used TrackSmart scheduler for the past 3 years. I am a manager of a pool and use it to schedule my lifeguard staff. The staff loves it because of the mobile app - they can give up shifts, swap shifts and see who is working all from the app. I also use the time clock function. This allows me to check to see who is working and when they started. It also allows our payroll person to access...

Pros

It is so easy to use and set up. It is easy for my lifeguards who are mostly teenagers. It is difficult to get teens to do anything these days, but they love the ability to trade and switch their shift, and the app makes it so easy to do so.

Cons

1. The swap function is not available on the app. That would be so great to have as most of my lifeguards don't want to just give up their hours - they would much rather swap. 2. As the manager, I can't get notifications who is giving up shifts. I get an email when one is taken, but I lose a little bit of scheduling control when I don't know that they shifts are being given up. I would like to get notified just as the guards do.

Tracy M.

Veterinary, 51-200 employees

Used other for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend5/10

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Used it for years, quality when downhill

Reviewed 3 years ago

I first started using it when it was called HelloScheduling and loved it. After it was rebranded as tracksmart it started going downhill. There were no new updates or changes to the product, the app was poorly maintained and was unreliable, and support rarely offered much assistance if I even got a reply. I did like all the different filters to view shifts and that you could email and text employees right from the schedule. We ended up switching because we needed something that worked smoother with multiple locations - and allowed us to see both schedules at once.

Pros

One of my favorite things about is was the overall layout and appearance. It was easy to look at and visually pleasing without being overwhelming.

Cons

Over the years the customer service when downhill and the software started having more glitches.

Susan O.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Makes Scheduling a Breeze

Reviewed 5 years ago

Trying to schedule 20 part-time employees was making me crazy! TrackSmart lets me enter everyone's time off requests, max hours they want to work and departments - then I hit Auto-Schedule and my month's schedule is complete! Also love that employee can access their schedules online and are able to swap shifts with my approval.

Pros

Love the Auto Schedule feature which works with requested time off and maxes hours that each employee can work!

Cons

Wish I could lock months that are published so that I don't unintentionally change the current month when scheduling the next month.

Harmony V.

Events Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

One year user

Reviewed 5 years ago

Overall great software. Used it to manage brand ambassadors in multiple markets. Scheduled 300 plus events a month. Would like for staff to be able to text through the system to each other. Would like to have all information included in the sheets when you download the unscheduled shifts.

Pros

Easy to use, good mobile app

Cons

When you download the unpublished shifts it does not include the notes and other info.

Read all reviews

TrackSmart Scheduling FAQs and common questions

Q. What type of pricing plans does TrackSmart Scheduling offer?

TrackSmart Scheduling has the following pricing plans:
Starting from: $24.00/month
Pricing model: Subscription
Free Trial: Available

Q. Who are the typical users of TrackSmart Scheduling?

TrackSmart Scheduling has the following typical customers:
Freelancers, Mid Size Business, Small Business

Q. What languages does TrackSmart Scheduling support?

TrackSmart Scheduling supports the following languages:
English

Q. Does TrackSmart Scheduling support mobile devices?

TrackSmart Scheduling supports the following devices:
Android, iPhone

Q. Does TrackSmart Scheduling offer an API?

No, TrackSmart Scheduling does not have an API available.

Q. What level of support does TrackSmart Scheduling offer?

TrackSmart Scheduling offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support

Most popular TrackSmart Scheduling comparisons

TrackSmart SchedulingvsCalamari

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Related categories

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