TrackSmart Scheduling Features

TrackSmart Scheduling

Online employee scheduling software

4.36/5 (42 reviews)

Competitor Feature Comparison

Activity Dashboard
Alerts/Notifications
Attendance Management
Attendance Tracking
Auto Scheduler
Automated Scheduling
Calendar Management
Chat/Messaging
Clock In / Out
Compliance Management
Data Import/Export
Document Management
Document Storage
Email Management
Employee Database
Employee Management
Employee Portal
Employee Profiles
Employee Scheduling
Employee Self Service
Employee Time Tracking
GPS
Labor Cost Reporting
Labor Management
Leave Tracking
Live Chat
Messaging
Messaging/Shift Dispatching
Mobile Access
Multi-Location
Online Punch Card
Online Time Clock
Overtime Calculation
Payroll Management
Punch card
Purchasing & Receiving
Real Time Data
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Salaried Employee Tracking
Self Service Portal
Shift Scheduling
Shift Swapping
Sick Leave Tracking
Task Scheduling
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Vacation/Leave Tracking
Workstation Tracking
Learn moreCompare App
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendance Tracking
Auto Scheduler
Automated Scheduling
Calendar Management
Chat/Messaging
Clock In / Out
Compliance Management
Data Import/Export
Document Management
Document Storage
Email Management
Employee Database
Employee Management
Employee Portal
Employee Profiles
Employee Scheduling
Employee Self Service
Employee Time Tracking
GPS
Labor Cost Reporting
Labor Management
Leave Tracking
Live Chat
Messaging
Messaging/Shift Dispatching
Mobile Access
Multi-Location
Online Punch Card
Online Time Clock
Overtime Calculation
Payroll Management
Punch card
Purchasing & Receiving
Real Time Data
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Salaried Employee Tracking
Self Service Portal
Shift Scheduling
Shift Swapping
Sick Leave Tracking
Task Scheduling
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Vacation/Leave Tracking
Workstation Tracking
Visit WebsiteCompare App
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendance Tracking
Auto Scheduler
Automated Scheduling
Calendar Management
Chat/Messaging
Clock In / Out
Compliance Management
Data Import/Export
Document Management
Document Storage
Email Management
Employee Database
Employee Management
Employee Portal
Employee Profiles
Employee Scheduling
Employee Self Service
Employee Time Tracking
GPS
Labor Cost Reporting
Labor Management
Leave Tracking
Live Chat
Messaging
Messaging/Shift Dispatching
Mobile Access
Multi-Location
Online Punch Card
Online Time Clock
Overtime Calculation
Payroll Management
Punch card
Purchasing & Receiving
Real Time Data
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Salaried Employee Tracking
Self Service Portal
Shift Scheduling
Shift Swapping
Sick Leave Tracking
Task Scheduling
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Vacation/Leave Tracking
Workstation Tracking
Learn moreCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


142 reviews

TrackSmart Scheduling Feature Reviews

25 reviewers had the following to say about TrackSmart Scheduling's features:

Diana H.

Good for small companies

2016-12-02

The best part is that employees can now request time off through their mobile device.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Duchess W.

Tracksmart Review

2016-12-22

There is one thing that I absolutely hate and that is not being able to delete past employees and employee prospects that didn't work out.

Pros

I like the scheduling format most and how easy it is to change.

Cons

That is a real pain!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim L.

Easy to use, Good value

2016-12-14

I t would be great if they would make an accurate payroll report so users don't have to extract records manually and work in Excel, but other than that it's a solid product for a great price.

Pros

Very easy to create complex schedules.

Cons

Payroll report does not report on the period specified, but for some reason will only pull full weeks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin B.

First time user

2016-12-02

I highyl suggest for small business and start up companies with small # of employees

Pros

Ease of use Mobile app

Cons

Cant change schedule on mobile app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan O.

Makes Scheduling a Breeze

2016-12-02

Also love that employee can access their schedules online and are able to swap shifts with my approval.

Pros

Love the Auto Schedule feature which works with requested time off and maxes hours that each employee can work!

Cons

Wish I could lock months that are published so that I don't unintentionally change the current month when scheduling the next month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering TrackSmart Scheduling

Great product for a reasonable price - a must when scheduling part-time workers.

Source: Capterra
Helpful?   Yes   No
Read more
Angela W.

Easy to use

2017-06-08

Pros

It is great for keeping up employee time off, PTO, sick leave and holiday pay.

Cons

The thing I am less fond of about the track smart ware software is I wish it was a tutorial to use to show employees how to use and creatban account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven F.

Tracksmart scheduling

2016-12-22

Tracksmart has helped our business minimize the time we spend scheduling our employees and has made a huge difference with the Time Clock in and out feature minimizing the need for our employees to drive to the office to complete a time card when they can do it in the field.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer H.

Great Scheduling App!

2016-12-14

Tracksmart Scheduling has helped us track our employees from multiple locations all in one system/and app.

Pros

It has built in checks when dealing with cross/scheduling and time off.

Cons

The templates for putting in new shifts needs refinement. I can't see the name of the shift, only the number of people needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering TrackSmart Scheduling

Overall it has been great for our company.

Source: Capterra
Helpful?   Yes   No
Read more
Kelly M.

Good program but does not serve needs of my business

2016-12-03

The program should have the ability to separate work areas instead of all employees being on one page.

Pros

Good communication abilit for employees

Cons

Can't separate work areas.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10

Recommendations to others considering TrackSmart Scheduling

As stated previously

Source: Capterra
Helpful?   Yes   No
Read more
Jenny D.

Tracksmart is a good software for keeping track of employee hours and time off requests.

2018-06-26

Pros

This software is efficient and makes it easier to manage the time sheets and time off requests of employees.

Cons

I like this software and I don't have any specific problems with the functions of it, but I like other software that is currently out there better than this one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Suzanne V.

Helped us manage changing schedules on a week to week basis

2016-12-05

Before scheduling took a significant amount of time- shifts changed week to week and availability did as well.

Pros

Ability to plug in employee availability and have it auto populate a schedule.

Cons

I wish you could assign priority to the senior employees or somehow account for preferences.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Harmony V.

One year user

2016-12-02

Used it to manage brand ambassadors in multiple markets.

Pros

Easy to use, good mobile app

Cons

When you download the unpublished shifts it does not include the notes and other info.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering TrackSmart Scheduling

We used this to schedule brand ambassadors in multiple markets. There isn't a software I have found that is catered to that field. This is the best so far.

Source: Capterra
Helpful?   Yes   No
Read more
Erin E.

Good but costly

2016-12-02

It's an easy to use system but because we have a lot of part time employees ito get expensive month to month.

Pros

Easy to use

Cons

Cost

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
drew d.

Features and function lack

2016-12-02

We use the clock in/out feature and that works well.

Pros

it gets it done

Cons

not intuitive or user-friendly. lacks some added features that would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

3/10

Recommendations to others considering TrackSmart Scheduling

not one change to the code has been modified as far as I can tell - in 1.5 years. That's ridiculous.

Source: Capterra
Helpful?   Yes   No
Read more
Albert A.

Great product

2016-12-02

I have different departments and employees can work in all departments, so keeping track and not double scheduling has been a huge benefit for me.

Pros

Easily schedules multiple departments with one staff that works and all available departments

Cons

some of the restrictions

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Hoke L.

Best scheduling app!

2016-12-14

I love that I can have all my employees info in one spot.

Pros

Auto schedule and employee info

Cons

I am colorblind and often have trouble Reading the app because it's all color coordinate a pattern based coordination would be awesome

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering TrackSmart Scheduling

I used to spend way too much time trying to create a schedule until I got tracks smart

Source: Capterra
Helpful?   Yes   No
Read more
Matthew M.

Great program

2016-12-14

Doing my schedule used to take me hours, using the program I now know when my employees requested time off.

Rating breakdown

Value for money
Ease of use
Features
Source: Capterra
Helpful?   Yes   No
Read more
Paige C.

TrackSmart has saved us time!

2016-12-20

TrackSmart Scheduling has helped us save time and money. The employees like the ease of use and the ability to see their schedule from a smartphone.

Pros

Ease of use

Cons

Wish we could see the different department schedules on one combined schedule for coverage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Food & Beverages company, 1001-5000 employees)

Streamlines employee scheduling very well!

2018-10-17

Pros

This software turned the tedious task of scheduling employees' hours into a very trivial task.

Cons

Can not think of any cons of the software!

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jo H.

Summertime Scheduler

2016-12-02

The staff loves it because of the mobile app - they can give up shifts, swap shifts and see who is working all from the app.

Pros

It is so easy to use and set up.

Cons

As the manager, I can't get notifications who is giving up shifts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Becky S.

Great experience with Track Smart Scheduling

2017-01-09

It makes it very easy for my employees to request off and for myself to make our weekly schedule!

Pros

easy to use

Cons

n/a

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering TrackSmart Scheduling

n/a

Source: Capterra
Helpful?   Yes   No
Read more
Tracy M.

Used it for years, quality when downhill

2018-12-21

I did like all the different filters to view shifts and that you could email and text employees right from the schedule.

Pros

One of my favorite things about is was the overall layout and appearance. It was easy to look at and visually pleasing without being overwhelming.

Cons

Over the years the customer service when downhill and the software started having more glitches.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Elias L.

Best Value for Money

2016-12-21

I am managing over 90 employees in 10 different sites, with minimum effort.

Pros

Ease of use

Cons

Customer Support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering TrackSmart Scheduling

Needs to update some features, like the auto scheduler. It does not work as is should.

Source: Capterra
Helpful?   Yes   No
Read more
Susan E.

We love TrackSmart Scheduling

2016-12-20

It lets our staff sign up and keep track of their assignments, trade shifts, and it's available right on their mobile devices so it is always available.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Heather M.

Great Scheduling System

2016-12-20

I was struggling to find a great scheduling system and this is just perfect for our 15 employees medical office.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more