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Traineaze

Online employee, partner & customer training platform

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Traineaze Reviews

Overall rating

4.7

/5

46

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.75/10

Reviews by rating

Pros and cons

Simplicity and professionalism at it's finest. Best money ever spent and a wonderful price.
Chris has always been very friendly, informative, and responsive to all of our request. So far, all of our requests have been quickly fulfilled.
They know their product and are open to helping me get the best use out of the platform. I'm a small business and I love the professionalism this platform offers me.
Something are a little confusing. Maybe a "how-to" video would work.
We have a very large company with many employees and 20 locations, so needless to say getting any information and/or training to everyone has been difficult and time consuming.
When we need something, we call and Chris always answers, there is no going through several different prompts. We have also asked for a few modifications to the system to meet our needs.
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46 reviews

Recommended

AR
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Verified reviewer

Internet, 11-50 employees

Used daily for less than 6 months

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Was very pleased with the customer service and prompt responses to all of my questions.

Reviewed 5 years ago
Pros

Functionality and ability to customize training plans. I like the ease of categorizing courses into collections, as well as being able to track the progress of my clients.

Cons

The functions are a bit overwhelming at first but once I had an understanding of the flow I started to become at ease with the tools.

Vendor response

Thank you! I'm glad you are finding Traineaze helpful and easy to use once you got used to it. :)

CS
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Cheri S.

Medical Practice, 201-500 employees

Used daily for 1-2 years

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  • Likelihood to recommend10/10

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great program and people

Reviewed 6 years ago
Pros

how easy it is to use, you could literally figure it out all by yourself uploading and making your own tests is very easy. We have 20+ different testing modules set up and it took no time at all. This is by far the best we have worked with.

Cons

having to have someone add another person to the same email, some of our staff share an email with their spouse and each person has to have a different email, then there are a few times that the password will then mess up

Vendor response

Hi Cheri - Thank you for your feedback and kind words, we really appreciate it!

MB
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Meagan B.

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Top notch customer support!

Reviewed 7 years ago

I have been impressed by the high level of support Traineaze has provided since day 1. With Traineaze, I have created an intensive Online Training Program for our mountain bike guides around the world. Traineaze has allowed me to relay important content through a combination of written information, videos, and photos to assist with learning and understanding. Any glitch I came across while...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Meagan for the review! As a fellow mountain biker, it makes me smile to hear Traineaze is helping you deliver training to all your guides around the world! I appreciate the feedback about auto generating a printable version!

SP
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Shauna P.

Construction, 1-10 employees

Used weekly for less than 6 months

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  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Great system for the money

Reviewed 6 years ago

Field personnel can train on topics anytime, anywhere. Just this week two employees went through a training module while waiting for the building inspector and concrete to show up on the jobsite. I was paying them anyway, but this system made that time valuable.

Pros

Great system for small company and will grow with you. Ease of use, price, flexibility, tracking of employee's completions. It enables a new or small company to have all their training material online easily and affordably.

Cons

Could look prettier, wish it had an app, it would be great if after an employee has completed and passed a training that the employees could reference the material without paging through the training that way the training material could be an easily referenced library of knowledge for the employee.

Vendor response

Hi Shauna - Thank you for the feedback, we really appreciate it. I'm not sure if you saw the customization options, but you can change the color scheme, upload your logo and modify other settings to make it look more like your brand. For reviewing completed training, there is a table of contents that the learner can use to skip to just the part they are interested in. You could also attach a PDF version of the course as a reference document and make it available only after the learner has completed the course. Then when they are done, they could access/save the PDF whenever they want without opening the course. I hope that helps.

LP
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Latrina P.

Nonprofit Organization Management,

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Really Gives Small Businesses the Feel and Look of a Big Business

Reviewed 6 years ago

I absolutely love Traineaze. When I discovered it in my research while shopping for an online platform to conduct my training courses, I was stunned by what it offered for the money. Whether you buy the least expensive option or the most expensive option you get the same functionality. That blew me away. I also love how responsive they are with customer support. No matter the time of day, I always receive immediate feedback and help. They know their product and are open to helping me get the best use out of the platform. I'm a small business and I love the professionalism this platform offers me. It makes me look and feel like a much bigger business. As my business grows I can still grow within this platform.

Pros

Ease of use

Cons

No cons were added to this review

Vendor response

Thank you Latrina! We love working with you!

CC
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Crystal C.

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Traineaze makes me shine like the star that they are!

Reviewed 7 years ago

I found Traineaze in Q4 2015 when evaluating competitive training software platforms for a client. After considering my options, I chose to recommend Traineaze because of how easy it was for me to set up a demonstration, because of the excellent customer support that I received immediately whenever I had a question, and because of the great investment for the money. The platform has been an absolute...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you so much for the kind words Crystal! I'm glad both you and your clients are happy. We have really enjoyed working with you!

NS
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Nancy S.

51-200 employees

Used daily for less than 6 months

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  • Ease of use
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  • Likelihood to recommend10/10

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Fabulous training solution for distributed sales teams

Reviewed 7 years ago

Training 500+ sales personnel in 125 locations across the US and Canada. Creating content in the Traineaze platform was super easy and the on-boarding process has been relatively pain-free, even among a largely computer illiterate training audience. There are lots of platforms with more bells and whistles but few that are as user-friendly as Traineaze. Very happy with the overall experience.

Pros

User friendliness and lack of superfluous features

Cons

Tools available for tracking and managing progress could be improved to more easily allow customized messaging and reporting.

Vendor response

Thank you Nancy for the kind words! It's been great working with you and seeing how your training program has grown! I appreciate the feedback about allowing further customization with messaging and reporting. We are always working hard to improve Traineaze and your feedback is very helpful.

CC
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Calvin C.

Computer Software, 51-200 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Learning Platform

Reviewed 7 years ago

I am helping my company set up training courses for our clients and has it been extremely easy to do what I want. The support team has been very helpful and has been very open to suggestions. I have seen many great features added as they have develop the platform.

Pros

Ease of use and great communication with tech support.

Cons

Really cannot think of something. They have addressed any concerns I had as well as there were times I had put out a feature request to be informed that it was in development already. They are good at predicting features a customer would want. One thing I would not mind is the ability to download the course as a pdf for archive purposes.

Vendor response

Thanks Calvin for the review. It's been awesome working with you and we definitely appreciate all the feedback you have given us. Good stuff!

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Sharni V.

Retail, 11-50 employees

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Affordable and does all that I need

Reviewed 6 years ago

When I decided to build an online training program for my staff, I went to google and was overwhelmed at the choices. Once I started looking in detail, I saw that most of them were focused at big business, not a small business like mine. What I liked about Traineaze, was that it scaled depending on your business size. My small business could actually afford to do this! I then thought, well for...

Pros

Affordable Easy to use Support is responsive Fully featured

Cons

NONE!!

Vendor response

Hi Sharni - Thank you so much for the feedback! It's been great working with you and it makes us happy to hear how happy you are. :)

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Kevin W.

Marketing and Advertising, 11-50 employees

Used weekly for 6-12 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great E-Learning Portal for Your Business

Reviewed 7 years ago

We used Traineaze to create our own E-Learning Portal which has been very easy to use and represents the best solution on the market that we could find, when you include all attributes including price.

Pros

Ease of use, support is amazing and it gets the job done

Cons

Very few glitches, but sometimes there are some

Vendor response

Thanks Kevin! It's been great working with you guys!

TC
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Teresa C.

Hospitality, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Making online training easy

Reviewed 7 years ago

Our company has been using Traineaze for several months now. We have been able to quickly put together online trainings for hundreds of users that are interactive and effective. The support has been personalized and second to none. Changes and improvements continue to improve the program. I thoroughly enjoy using this program.

Pros

Easy, different features like being able to add audio, video, powerpoint etc to training

Cons

Have had a few issues with enrollments, and think you should be able to delete users.

Vendor response

Thank you for the review Teresa! I made note of your feedback about deleting users. While you can't "hard delete" a user, you can inactivate them so they can't login and they stop showing up on dashboards/reports. This way you can always access training records of old accounts.

NH
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NATELIE H.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

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  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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so beneficial to our business!

Reviewed 6 years ago

tracking and managing people in training so much easier and effectively.

Pros

updates on activity and organization as well as rules that can be applied to each assignment and the ability to reassign if need be

Cons

computer version is great but it would be most beneficial to have an app based version as well. So much is done from cell phones too; like checking status and updates etc...

Vendor response

Hi Natalie - Thank you for the review, we appreciate it and your feedback. If you load Traineaze on your smartphone (via the phones web browser) you should see it looks a little different than the computer version. We use what's called "Responsive Design" so the application looks/behaves differently depending on the device you are using.

CC
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Crystal C.

Used daily for less than 6 months

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Traineaze is an incredible tool for my small business

Reviewed 5 years ago
Pros

Traineaze allows you to Customize and edit anything you want to. I love that you can make a short quiz after each section of the videos we use.

Cons

I wish it was a little easier to use. Something are a little confusing. Maybe a "how-to" video would work.

Vendor response

Thank you for the feedback Crystal! If you ever have any questions or need assistance please feel free to call us or email us - we are always happy to help. We'd also be happy to do a one on one webinar with you to cover anything you need assistance with.

LS
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Lindsay S.

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Good program for the price!

Reviewed 7 years ago

We use Traineaze for a clients employee and Brand Ambassador training. The set up is easy, however, the only downfall is that I wish we were able to import powerpoint slide transitions to make the presentation more interesting and to flow better. Overall, login for everyone is easy and editing content is easy. I would recommend for an employee training program.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Lindsay! I am glad you are finding Traineaze easy to to use and that's it's helping with all your different training needs. I greatly appreciate the feedback about slide transitions. One thing you can try is when you upload your PowerPoint you can choose to convert it into a single content item, the slide transitions should be preserved. However, this may not be ideal for all situations - especially if you want to add additional content between slides.

sl
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spencer l.

Retail, 11-50 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We use Traineaze for our direct sale company! Awesome experience working with the company and customer rep!

Reviewed 6 years ago
Pros

The automatic emails that I can send to my employees as well as the ease of looking and seeing progress of the employee.

Cons

I really would like to be able to personalize the look of the website a little more with colors, backgrounds etc..

Vendor response

Hi Spencer - Thank you for the feedback, we appreciate it! It's been great working with you! There are options to customize the colors, upload your logo, modify email templates and more under the Company Settings section.

ST
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Sarah T.

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Very Easy to Navigate

Reviewed 7 years ago

Traineaze is a good fit for our company. We were looking for an easy-to-use platform to train employees both internally and externally, and the available features easily allowed us to do this. It would be nice to allow for pauses in the training videos to ask questions instead of having to create this within the video, but overall I would recommend Traineaze. The features and functionality are what we were looking for. I have not been in touch with the customer support yet so I cannot comment on that.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Sarah - Thank you for the review and the feedback! I'm glad you are finding Traineaze easy to use and helpful. Feel free to contact our support department anytime...we would love to hear from you (although I guess it's always better when you don't need to contact support). :)

CD
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Colleen D.

Consumer Services, 11-50 employees

Used monthly for 1-2 years

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  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Traineze Made Our Team GREAT

Reviewed 7 years ago

We are a geographically dispersed team that provides support to numerous customers throughout the US and Canada. Our Training challenges were many and solutions few. Traineze provided an answere to all of our challenges and turned one of our weaknesses to a powerful strength. Now our customers ask us to use our Traineze training modules for their own employees!!!! Thanks so much for this wonderful product !!

Pros

Ease of accessibility, extremely user friendly to the Training Manager

Cons

Would love to be able to create screen recordings right from Traineaze.

Vendor response

Thank you Colleen! It means a lot to us that you are finding Traineaze so helpful with your business and that training has become one of your strengths. Good stuff!

JN
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Jason N.

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  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Overall, Traineaze a great tool for delivering training content.

Reviewed 7 years ago

We looked at several LCMS before settling on Traineaze. What bought us back was and finalized our decision was the support. When we need something, we call and Chris always answers, there is no going through several different prompts. We have also asked for a few modifications to the system to meet our needs. Chris has always been very friendly, informative, and responsive to all of our request. So far, all of our requests have been quickly fulfilled. Unfortunately, it is not easy to find this type of friendly and responsive support. We are grateful to have found Traineaze, and find it to be of great value.

Pros

Ease of use. Support

Cons

No cons were added to this review

Vendor response

Thanks Jason for the review and I'm happy to hear you are getting great value from Traineaze!

TM
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Timothy M.

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  • Ease of use
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  • Likelihood to recommend10/10

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Very Happy with Traineaze

Reviewed 6 years ago

We use Traineaze to share videos and information with our new hires. I love being able to do quizzes and offer certificates after someone completes their training. Having no previous online training experience, I found getting started was simple. It seems like the more I use it, the more I find it can do. Traineaze is exactly what we were looking for. I have only contacted support once, but they were very helpful and responsive.

Pros

Easy to use for someone with little-to-no experience. I love being able to award certificates upon completion.

Cons

Nothing comes to mind at this time.

Vendor response

Thanks Timothy! We are happy to hear Traineaze is working well for you. :)

CS
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Cheri S.

Hospital & Health Care, 201-500 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Traineaze Program

Reviewed 7 years ago

I am so happy that we have switched to Traineaze. it is so user friendly and our clients that take the courses have no problems. They love it and we love it. It is very easy to set up all of the courses and assign people to them. If we have a problem the tech department is great to help us and fix it to meet our needs. Would recommend to everyone!

Pros

Love it

Cons

NA

Vendor response

Thank you Cheri for the kind words! It makes our day to hear how much you and your clients love Traineaze!

KB
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Kaitlin B.

Nonprofit Organization Management, 1-10 employees

Used weekly for 6-12 months

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  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Easy to Use and Friendly Service

Reviewed 7 years ago

Our small business has loved using traineaze. It's very user friendly and if we ever do have questions, we've found the customer support to be fantastic. It's personalized and fits our needs perfectly. We'd highly recommend this to others.

Pros

Easy to use; automatically sends certificates for our users; very helpful tracking system.

Cons

NA

Vendor response

Thank you Kaitlin! It's been great working with you!

DN
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Dena N.

Hospitality, 11-50 employees

Used weekly for less than 6 months

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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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After comparing over 20 LMS solutions, I am convinced Traineaze is the best option for us as we grow

Reviewed 6 years ago

Our company operates 18+ hours per day and mostly at our client locations. Meetings for training are costly and very difficult to schedule. This provides a great solution to ongoing training needs and onboarding new hires.

Pros

It has clear logic with great mobile capability. 90% of our company officers and staff work in the field, so this is a great option for our ongoing training. It requires very little admin time and resources.

Cons

We are just getting started, so no complaints yet! I hope that the automated emails that send to each user execute properly, since I know this can sometimes be a challenge.

Vendor response

Thank you Dena for the kind words! I am glad to hear Traineaze is helping with all your ongoing and new hire training.

TB
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Tim B.

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Info & Training across many locations

Reviewed 8 years ago

We have a very large company with many employees and 20 locations, so needless to say getting any information and/or training to everyone has been difficult and time consuming. Traineaze has provided the ultimate solution for our situation. The program is exceedingly easy to use, intuitive and complete. The ability to "assign" the training module to specific staff, and follow their progress is fantastic. Additionally, it allows each staff to view/train on their schedule, without undue interruption to busy schedules. From production, to testing and tracking... the Traineaze developers have produced an outstanding service and product.

Pros

No pros were added to this review

Cons

No cons were added to this review

SK
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Sherrie K.

Mental Health Care, 11-50 employees

Used weekly for less than 6 months

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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simplicity and professionalism at it's finest. Best money ever spent and a wonderful price

Reviewed 6 years ago

Time saving, ease of use, save financially since I do not have to be present at all trainings offered. I love the feature of survey and test as well as the certificate of completion.

Pros

The ease of use makes my work life a great deal easier. I am able to create a web based training one time and have new staff members utilize the training there after.

Cons

Cannot upload videos that are embedded in a power point. They need to be uploaded using the software in order for them to play

Vendor response

Hi Sherrie - Thank you for the feedback! I'm so glad to hear Traineaze helps to make your work life easier. :) I think for the videos to work in PowerPoint, you have to embed the raw video, it can't be a link to the video.

cd
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candi d.

Mechanical or Industrial Engineering, 1-10 employees

Used weekly for less than 6 months

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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and very flexible!

Reviewed 5 years ago

Ease of use, easy to train someone else, customized training for my employees.

Pros

As a small company experiencing rapid growth I needed a solution that is easy to use, scale able, yet affordable. I found all three in this software.

Cons

I don't think there is an app, since my guys are in the field an app to take quizzes and training would be ideal.

Vendor response

Hi Candi - Thank you for the feedback, it is greatly appreciated! While there is no app in the app store, Traineaze is optimized to work across smartphones, tablets, desktops and laptops. It will automatically adjust to your device's size/format enabling your people in the field to receive their training and quizzes. I'll reach out to you to discuss.