Overall it has been a great experience. Their support is always helpful and timely, they rarely have service disruptions (despite a massive increase in e-learning following COVID) and they have continued to improve the features of the product.
Pros
Talent LMS has continued to deploy regular quarterly updates which improve the features and usability of their product. They've maintained affordable pricing along the way, even when large updates have been added to the system. It's really easy for our learners to use and administration and reporting is pretty good.
Cons
Certification management needs to be improved further. I still haven't quite figured out how we will handle re-certification if requirements differ from the original. It's also not easy to get the certificate ID number, which is important to be able to store the data outside of Talent LMS. Our workaround requires manually loading a PDF preview and taking the ID from the PDF, which is the only place you can embed it natively. Reporting has gotten increasingly better over time but can still use some better cross-object reporting and filtering based on other criteria.
Nick, thanks for your feedback and review! As you mentioned, our team continues to keep improving TalentLMS and our quarterly updates are a result of the feedback we gather from our customers. It's great to hear that you've had a great TalentLMS experience thus far, and we'll keep working hard to ensure things keep on getting even better!
Rating breakdown
Likelihood to recommend: 9/10
Overall it is good. Content creation pages is basic and could use more elemental tools to make them more appealing (like Word formatting)
Pros
I is very easy to use and to create basic content, and the working area is large which I like more than other alternatives.
For beginners is quite easy to start creating content and courses.
Has the ability to integrate more advanced external html and external resources
Cons
Lacks features in the design area. Integration of questions, test and graphic material could be easier. Needs more organizational tools.
Needs more tips to integrate advanced html commands
Thanks for your review and welcome to TalentLMS! Thanks for choosing us as your new LMS. We're glad to hear that you're finding TalentLMS easy to use and we've shared your feedback with our team. If you need any assistance when using TalentLMS, check out our extensive knowledge base or feel free to reach out to our support team. Thanks again for choosing TalentLMS!
Rating breakdown
Likelihood to recommend: 8/10
Today, after more than a year of using the TalentLMS platform, I have the duty to underline its multiple advantages that it has offered us in terms of digital training of researchers and employees of some companies in the process of data collection and processing. The platform allows to create and manage efficiently multiform online courses (videogrammed, textual or oral courses). With its three interfaces (administrator, trainer and learner), courses can be set up according to the desired options and uploaded according to the objectives set over time. In addition, the TalentLMS platform has a very well-designed and sophisticated interface in terms of course presentation. TalentLMS allows, thanks to its combination with Gotomeeting or Zoom, to provide very high quality videoconferenced courses. In addition, its combination with Salesforce makes it possible to better manage its courses in online sales.
Pros
Simple, easy and very practical site to use for online training. It is more flexible and more adapted to professional training models for all categories of targets to be trained.
Cons
We have not yet found any shortcomings in the use of this site for creating digital courses, although the general criticism of this site is that it does not perform well in terms of customisation.
What a great review Thomas, thank you so much! You really made our day. It is amazing to hear that you find TalentLMS flexible and easy to use thanks to its vast array of features. Knowing that you switched to TalentLMS after having tried CrossKnowledge training Learning Suite because we have advanced customisation possibility is a great reward to us!
Rating breakdown
Likelihood to recommend: 10/10
Very poor customer service, see above over six months or trying to work out issues with customer support, next step is Better Business Bureau.
Pros
The software is said to have many features at a low cost, this is clearly false advertising.
Cons
The software is advertised and marketed as a platform for selling online courses.
For many issues users are required to enter CSS or Javascript for simple issues like a social media link. For over six months I have been trying to work with customer support, today I gave up. My next step is to report the company to the Better Business Bureau.
As the [SENSITIVE CONTENT HIDDEN] wrote me:
Hi Mark,
Thank you for contacting me and for sharing your concerns.
I can understand your frustration.
It is true that our product development team has decided to focus more on Enterprise features, rather than e-Commerce related ones.
We offer some integrations with payment gateways and specific eCommerce features allowing our customers to sell their courses through their TalentLMS portal but it is not our main focus.
As far as your specific requirements are concerned, our support team offered you advice on how you could use our CSS / Javascript editors to achieve what you are looking for.
We have decided to offer these editors (CSS / Javascript) to give our customers more freedom. Using these editors you have more options, but CSS and Javascript knowledge is required.
We cannot provide customization services to our customers, according to our policy, but our software support engineers are always available to advise and guide you through.
Please let me know if you need any further clarification.
[SENSITIVE CONTENT HIDDEN]
Pioneer in eLearning solutions
TalentLMS
Dear Mark, we're sorry to hear that the follow up provided by our customer support team has not met your requirements. As mentioned in the email you shared, our team is on-hand should you wish to seek any further assistance. We wish you all the best in your future business endeavours.
Rating breakdown
Likelihood to recommend: 0/10
Pros
Easy to understand intuitive interface makes TalentLMS one of the best LMS out there. It has Stripe payments and tons of features. Everything is well planned out and easy to learn. They offer a free trial of about 5 students. The price is better than most, and depends on how many students you have. The UI and UX are top notch.
Cons
I hope they include some kind of attendance system like Moodle.
Hi Osama, thank you for taking the time to leave us a review. It is great to hear you find TalentLMS easy and intuitive. We sincerely believe that trying out any LMS before committing to a plan is key. That's why we have a forever-free plan, so that anyone can try out TalentLMS, understand all the features of the platform and be sure that it's the right fit for their needs, much like you did. Thank you for your idea to track attendance, our team is currently working on an attendance tracking feature, so keep an eye out for that update in an upcoming release!
Rating breakdown
Likelihood to recommend: 8/10
Start with a forever free account that will allow you to test everything before purchasing a plan. No credit card required. You can upgrade, downgrade or cancel at any point.
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