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VidCruiter vs RefNow Comparison (2026)

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Good recommendations?

VidCruiter

RefNow

Overview

A video interview platform that enables you to customize everything on a per question basis. Allows you to structure your process and find the best candidates.

RefNow is a cloud-based reference checking solution for human resource teams and recruiters. It offers a range of features including reference requests, email invitations and reminders, candidate self service, data analysis, customization questions, user management, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

5000

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

12.99

One-time payment

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

125

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

4.7

472

357

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

Pros

“The versatility of the program allows us to make quick changes to our interview process to make it the best it can be.”

Noah F.

Vacancy Management Rep

“Sometimes there are automated flags for an invalid email/reference that we need to ignore. But it is good to still receive this information.”

Noah F.

Vacancy Management Rep

“I've thoroughly enjoyed the VidCruiter experience, and I feel like we are always able to help improve our process both for candidates and recruiters.”

Braden Y.

LTC Interview Representative

Pros

“It made requesting and providing employment references easy, and I appreciated the clear status updates throughout the process.”

Hemandh P.

Project Quantity Surveyor

“Shows employment gaps & helps navigate the site User-friendly design, fast turnaround times, and helpful support made the process effortless.”

Lilly-Mae A.

Admin

“The platform allowed for flexibility in the information provided—for example, it didn’t require both a phone number and an email address, which made the process more convenient.”

Izzy H.

Tutor

Cons

“There are some minor issues in the software that needs to adapt to the needs of the customers when the VidCruiter templates do not match with the company's processes.”

Julian H.

PDA Roster and Recruitment Specialist

“Calendar integration is challenging for panel interviews.”

Claudia A.

Senior Talent Acquisition Consultant

“This system is very poorly designed and everything is a struggle.”

Naveed A.

Director

Cons

“I don't if ever use linked-in and briefly got locked out.”

Paul H.

Residential Support Worker

“The email section was rather complicated, it stated I couldn’t use personal email addresses which was the only one I had in my reference.”

Ethan H.

Bank Kitchen Assistant

“Reflow had a few limitations, such as occasional formatting issues when importing documents, and it required an internet connection to access files.”

Lenie D.

Care Assistant