RefNow Pricing, Features, Reviews & Comparison of Alternatives

RefNow

Reference Check

4.55/5 (40 reviews)

RefNow overview

What is RefNow?

RefNow is a cloud-based reference checking solution for human resource teams and recruiters. It offers a range of features including reference requests, email invitations and reminders, candidate self service, data analysis, customization questions, user management, and more. Designed to help companies make more informed hiring decisions, RefNow allows users to request and review candidate references before choosing the right candidate.

Employers can create reference requests within RefNow and send them directly to the candidate. Candidates are then able to provide referee contact information in response to the request, and a reference questionnaire can then be sent to the referees to complete. Automatic email invitations and reminders can be sent to referees in order to gather feedback in a timely manner. RefNow allows businesses to generate their own questionnaires using custom questions, depending on company, and role-specific, requirements. RefNow offers SSL encryption to ensure that candidate and referee data is sent and stored securely.
refnow.co

Pricing

Starting from
£9.99
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
RefNow screenshot: RefNow new reference formRefNow Reference Checking SoftwareRefNow screenshot: RefNow request timelineRefNow screenshot: RefNow reference reportRefNow screenshot: RefNow user managementRefNow screenshot: RefNow custom questions

RefNow user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.8
  4.5
Anonymous

Thorough reference

Used occasionally for free trial
Reviewed 2020-05-18
Review Source: Capterra

A lot more detailed than expected, but I can understand how that is extremely beneficial for the hiring company.

Pros
Prompts made me think thoroughly about the specifics of the candidate’s attributes and shortcomings.

Cons
Answers felt a little cold. Much more nuance able to be communicated when providing a reference person to person.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Naz Deen

An excellent software and accessible to everyone!

Used occasionally for 1-2 years
Reviewed 2020-04-28
Review Source: Capterra

RefNow helps our business to efficiently monitor and record data and I'd definitely recommend others using this software too.

Pros
RefNow is an efficient and easy to use software that can be accessible to everyone. It's clear and concise when compared to others in the market.

Cons
I liked all aspects of RefNow and don't see any room for improvement or modification.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Melissa Smith Robertson

Functional but features need work!

Used occasionally for less than 6 months
Reviewed 2020-05-14
Review Source: Capterra

Pros
Easy to use Functionality was good Fairly intuitive

Cons
It chased me less than 3 working hours after original email!!!!!! This isn’t not a reasonable timeframe at all

Response from RefNow


Hi Melissa,

We're sorry to hear your experience of using RefNow as a referee was not the service you expected.

We would like to offer you 3 months free unlimited use of the RefNow platform for your organisation if you would like to see how it works from the inside / controlling notification frequency to explore your suggestions and ideas for improvements of how some of our features currently work.

Currently we leave the notification frequency to the choice of our organisations who send the reference requests, and they are sometimes set to be more frequent if there is an important need for the reference to be received back. However we fully understand this may not be convenient for all referees and candidates who are receiving the reminder notifications and phone calls from our team.

If you would be interested in our offer please ask your HR team to contact us at hello@refnow.co.uk so we can get your free account setup.

We look forward to working with you.

RefNow

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Ishmael Ba

RefNow - Simple and Effective!

Used occasionally for free trial
Reviewed 2020-05-22
Review Source: Capterra

Good, simple experience

Pros
The simplicity of Ref Now was what really appealed to me. The fact that I could simply tick a few boxes, write a reference from an employee & be on my way is why I would recommend the software. Other referencing tools take too much time asking unrelated questions - RefNow was to the point.

Cons
There weren't enough reminders to complete my reference. Although it was a remind a week or so after I had received the request which prompted me to finally complete it - I would have preferred 2-3x weekly reminders given the importance of a reference to someone's future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marializ Montoya

Refer a Colleague

Used occasionally for 6-12 months
Reviewed 2020-05-28
Review Source: Capterra

Very efficient

Pros
That it was very friendly to use it to recommend a partner for a job. I do it at my own time, and you have the flexibility to do it once you are free of work.

Cons
The process was very usefull. The only problem was that at the beginni8ng I tought that my friend will work at your company, thanks the person call me and says do not get scared if you received an email from a company

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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RefNow pricing

Starting from
£9.99
Pricing options
Subscription
Free trial
View Pricing Plans

Pay as you go: £9.99 per candidate. Includes 5 references per candidate.

Custom plan: contact RefNow for custom pricing with optional add-ons and bespoke services

The Free Trial includes 5 candidate checks

RefNow features

API
Applicant Tracking
Employee Portal
Recruitment Management
Reminders
Third Party Integration

Activity Dashboard (482 other apps)
Activity Tracking (282 other apps)
Automatic Notifications (407 other apps)
Customizable Branding (321 other apps)
Customizable Reporting (310 other apps)
Data Import/Export (313 other apps)
Employee Database (311 other apps)
Employee Management (362 other apps)
Employee Onboarding (259 other apps)
Employee Self Service (257 other apps)
Performance Management (254 other apps)
Real Time Reporting (275 other apps)
Reporting & Statistics (495 other apps)
Self Service Portal (361 other apps)

Videos and tutorials

Additional information for RefNow

Key features of RefNow

  • Completion Alerts
  • Reference Request Automation
  • Reporting/Analytics
  • Survey Builder
View All Features