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VidCruiter
5
84
4
37
3
2
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video interviewing software
Table of Contents
VidCruiter - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
VidCruiter overview
What is VidCruiter?
Trusted by over 150,000 recruiters, VidCruiter is AI recruiting software built for high-volume and enterprise hiring teams. Our interview management system combines video interviewing, structured interviews, automated interview scheduling, AI interview scoring, AI interview notes, and automated interview guides in one place.
Designed for efficiency, fairness, and a smooth candidate experience, we help organizations hire top talent faster at scale.
VidCruiter supports both pre-recorded and live video interviewing, so you can choose the right format for each role. AI interview scheduling removes the back-and-forth of coordinating times, while AI fraud detection and interview intelligence help teams make accurate, trustworthy evaluations. With automated reference checking built in, VidCruiter supports every stage of the hiring process, from the first interview to the final reference check.
Starting price
per year
Pros & Cons
Customer Support
Interview Candidates
Team Collaboration
Features
VidCruiter’s user interface
VidCruiter review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.5
Ease of use
4.4
Customer support
4.9
Reviews sentiment
What do users say about VidCruiter?
Users report that VidCruiter streamlines the recruitment process, making it easier to screen, interview, and manage candidates efficiently. They find the platform user-friendly, flexible, and especially value the robust video interview features, which help save time and improve candidate selection. They also appreciate the ability to collaborate as a team and keep everyone involved in hiring on the same page.
Reviewers appreciate VidCruiter’s exceptional customer support, describing the team as responsive, knowledgeable, and proactive in addressing issues or customizing features. They say technical problems are rare and quickly resolved, and they rely on support for setup, ongoing training, and candidate assistance.
Select to learn more
Who uses VidCruiter?
Based on 125 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
VidCruiter's key features
Most critical features, based on insights from VidCruiter users:
All VidCruiter features
Features rating:
VidCruiter alternatives
VidCruiter
Starting from
5000
Per year
ZipRecruiter
Starting from
No pricing info
Indeed for Employers
Starting from
No pricing info
BambooHR
Starting from
10
/user
Per month
VidCruiter pricing
Value for money rating:
Starting from
5000
Per year
Usage Based
User opinions about VidCruiter price and value
Value for money rating:
To see what individual users think of VidCruiter's price and value, check out the review snippets below.
Noah F.
Vacancy Management Rep
Noah F.
Vacancy Management Rep
VidCruiter integrations (12)
Integrations rated by users
We looked at 125 user reviews to identify which products are mentioned as VidCruiter integrations and how users feel about them.
Integration rating: 5.0 (2)
“Sync calendars and add people to calls and meetings”
“Outlook is where I do the majority of my communication. Having it integrated with Microsoft 365 makes it easier for me to use Outlook.”
Luke P.
Head of Support
Integration rating: 5.0 (1)
“We love the use of criteria to host our video interviews for new applicants”
McKenna G.
Marketing Manager
Integration rating: 5.0 (1)
“This is great because then you can import the application right into an employee's file for onboarding all of their information flows through.”
Malinda H.
Director
Integration rating: 3.0 (1)
“Converting from API to SFTP was crucial - allows for much more flexibility with what we send over to Engagedly.”
Rebecca C.
Owner, RAC Consulting
Integration rating: 4.0 (1)
“It is annoying that we need to create an IT ticket to get a new test integrated into Workday, would be nice if it were less steps to make happen.”
Sean D.
Senior Talent Acquisition Partner
Integration rating: 3.0 (1)
VidCruiter customer support
What do users say about VidCruiter customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of VidCruiter customer support.
Widespread user sentiment highlights VidCruiter's customer support as highly responsive, friendly, and always available when needed.
A significant portion of users appreciate the team's willingness to go above and beyond, even contacting candidates directly to resolve issues.
Broad user base reports that support staff are proactive, solution-oriented, and quick to address technical or setup questions.
Frequently reported by users, the support team is praised for their professionalism, personalized assistance, and fast response times.
Support options
Training options
To see what individual users say about VidCruiter's customer support, check out the review snippets below.
“The thing I like most about Vidcruiter is the constant support we receive.”
Taylor R.
Recruiter
“The Administrators and support teams have been amazing to work and partner with.”
Cathie B.
Talent Acquisition Manager
“There are some minor issues in the software that needs to adapt to the needs of the customers when the VidCruiter templates do not match with the company's processes.”
Julian H.
PDA Roster and Recruitment Specialist
VidCruiter FAQs
Q. Does VidCruiter support mobile devices?
VidCruiter supports the following devices:
iPhone, Android, iPad
Q. What level of support does VidCruiter offer?
VidCruiter offers the following support options:
Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk
