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When I Work vs Planday Comparison (2026)

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When I Work

Planday

Overview

Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily, and send the schedule to staff with just a click. Save time. Improve accountability. 14-day free trial.

Planday is the best way for shift-based businesses to manage employee scheduling, communication, time clocking and payroll all in one online system.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

2.5

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

2.49

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

1.3K

795

376

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

4.3

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

Pros

“The when I work app allows you to modify or make requests for schedule change and everyone can see it and respond.”

Lauren J.

Stylist

“It helps to track attendance and can be linked/synced to the business payroll (I used When I work and send the attendance ( work hours info) straight to QuickBooks for payroll—readily available customer support.”

Stenie O.

Owner CEO

“Employees can view schedules, request time off, track time, and swap shifts all in one space!”

Geoffrey P.

Pros

“Overall, PlanDay has been a useful and reliable tool for workforce planning. Once the team is familiar with the system, it supports efficient scheduling, clear communication, and better control over staffing and payroll processes.”

Mark A.

Owner

“In our induction it takes minutes to show new members of staff the clocking in and out process and where to see their shifts, or if there are any available shifts they can pick up.”

Sam K.

Project Manager

“It also allows you to see things such as your retention rate and monitor time in lieu.”

Sam K.

Project Manager

Cons

“No cons to mention except the fact that We do not utilize the time card functionality, including the ripple and all the reports that much to its capacity.”

Sirada J.

Pharmacy

“I can only see my accumulated hours after I’ve fully clocked out, which makes it difficult to monitor my time throughout the week and avoid going into overtime.”

Jessy R.

Patient Care Coordinator

“It works well overall but has some issues, like schedules not showing up in the app at times, and doesn't have some features that we would like, like the ability to log staff in automatically when they're on the premises.”

Jon C.

Box Office Manager

Cons

“PlanDay ties you in from the moment you are in discussions with them and it's a minimum 12 month contract, which they do not let you out of, even if you have told them you don't want to go ahead 6 weeks before it even begins. ”

Jodie B.

Business Manager

“We cancelled 6 weeks before the contract was due to start but they charged us for 12 months anyway. ”

Jodie B.

Business Manager

“There's no better functionality on the market but the loading times are horrible.”

Ivar G.

Manager