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Mapal Workforce Suite Logo

Transform your hospitality with smarter workforce management

Table of Contents

Mapal Workforce Suite - 2026 Pricing, Features, Reviews & Alternatives

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Mapal Workforce Suite overview

What is Mapal Workforce Suite?

Mapal’s Workforce Suite enables improved employee management, compliance, shift planning, shift management and more. Powered by Mapal Workforce (employee and shift management), Analytics (dashboards, reporting and data analytics) and Compliance (digital checklists), reduce complexity to unblock team productivity and remove the tensions between work-life expectations, business needs and delivering memorable customer experiences.

Mapal’s Workforce Suite is the premier solution for hotels, quick service restaurants, full-service restaurants, bars, mass catering and central kitchens seeking to streamline their workforce management. Unlike competitors that complicate the management landscape with multiple tools and vendors, Mapal’s Workforce Suite integrates industry-leading applications for employee and shift management, data reporting, dashboards and analytics, and compliance into a user-friendly platform.

Mapal's Workforce Suite not only reduces the need for multiple security credentials and tools, simplifying the management process, but also supports managers in adapting to staff work-life balance expectations and dynamic workplace environments.

Supported by the robust infrastructure of Mapal OS, including shared data models and AI capabilities, Mapal’s Workforce Suite ensures seamless integration with other applications within the Mapal ecosystem, making it the best choice for forward-thinking hospitality leaders.

Key benefits of using Mapal Workforce Suite

Empowered leaders, better decisions: Live WFM reporting, and data centralised for easy visibility and access to inform more effective leadership decisions.
Focus your interventions: See your live business data in one highly customisable dashboard. Confidently identify pain points and deliver more effective interventions.
Global Reach, local touch: deploy your global standards tailored to local needs. Ensure you cater for unique cultural and demographic requirements.
All your data, for all your decisions: Centralise your sites’ data and analyse single locations, groups, regions, or the entire business on demand. Save your favourite scenarios, comparisons, and rankings to check performance whenever and wherever you need.
Optimised shift planning by default: Data enhanced shift planning reduces under or overstaffing uncertainty, and labour costs. Create less stress and a better working environment that boosts productivity.
Make planning work harder: Solve endless manual rota scheduling and planning issues. Keep all staff communications in one secure place and spend more time with your team and customers.
Scheduling for all: Gives your team visibility of staff scheduling, and the ability to manage their holidays and leave. Enable your teams to include personal, study or caring responsibilities to create a more sustainable work-life balance.
Centralised Compliance monitoring and performance: Bring clarity to your compliance processes, monitor, audit, compare all your data in one place. Reduce the effort needed to improve best practices consistency, compliance performance, and align with regulatory standards.
Instant Audit Comparisons: Quickly identify areas for improvement with the ability to compare audit results instantly. Drive accountability and enhance transparency across your operations, ensuring continuous improvement.
Proactive Issue Resolution: Prepare your team to address issues swiftly. With The Culture Suite's responsive mechanisms, deviations are tackled promptly, ensuring seamless operations and uninterrupted service quality.

Starting price


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Mapal Workforce Suite reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

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1

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Mapal Workforce Suite's features

Attendance management
Attendance tracking
Automated scheduling
Budgeting/Forecasting
Clock in/out
Compliance management
Compliance tracking
Document storage
Employee database
Employee management
Employee scheduling
Labor forecasting
Mobile access
Online time clock
Performance metrics
Real-Time notifications
Real-Time reporting
Recruitment management
Reporting/Analytics
Shift management
Shift swapping
Sick leave tracking
Time off management
Time off requests
Vacation/Leave tracking
Variable workforce
Workflow management

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Mapal Workforce Suite support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base

Training options

Webinars
Documentation
Videos

Mapal Workforce Suite FAQs

Q. Who are the typical users of Mapal Workforce Suite?

Mapal Workforce Suite has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Mapal Workforce Suite support?

Mapal Workforce Suite supports the following languages:
English, French, Spanish


Q. Does Mapal Workforce Suite offer an API?

No, Mapal Workforce Suite does not have an API available.


Q. What level of support does Mapal Workforce Suite offer?

Mapal Workforce Suite offers the following support options:
Email/Help Desk, Knowledge Base

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