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TriNet Zenefits vs Rippling Comparison

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Overview

Category Leaders

The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance, and...

Category Leaders

One place to run your global workforce—from payroll and expenses to devices and apps.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

8

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

820

5

4

3

2

1

458

208

84

26

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.9

3K

5

4

3

2

1

2.7K

194

26

10

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Very user friendly has great features i use it daily and its easy to clock in and out and has all my important info stored.
I love the onboarding and sales process. Every person I talk with at Zenefits is pleasant and understanding.
I also really appreciated all of the resources for HR handbooks, job descriptions, performance reviews, etc. Customer service was great, and really flexible with some of my out of the box requests.

Pros

We also appreciate that they are always moving forward with additions and improvements. This company is truly innovative and the best option out there today.
I love that Rippling makes payroll fun, with easy to use features to download documents, see paystubs, and fun design quirks that always bring a smile to my face.
Great product at a great value. Our transition from our previous product was seamless and changes are easy to make within program.

Cons

The CSR sends the info to the tax team and I was told it takes over a month to process the missing 941. IN the meanwhile, I am getting nasty notices from IRS and am likely to have to pay penalties.
Mistakes are always made, but Zenefits tries to rectify and solve problems instead of throwing their hands up and saying it's too hard.
As a user, I kept thinking what am I doing wrong, sat on hold for 3+ hours waiting for a rep, figured out a workaround only to find out it was a system issue.

Cons

Rippling did not file my quarterly taxes and failed to pay federal taxes on payroll for a few staffers. I have been financially penalized by the government.
At this moment there are no aspects of this software that I dislike.
I have since transitioned to a new payroll provider that has had zero issue doing both those things correctly. Yet, I'm still being charged for Rippling despite them not doing their job correctly.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features105
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Access Certification
  • Access Controls/Permissions
  • Access Management
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Assessment Management
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automatic Time Capture
  • Automatic User/Device Recognition
  • Background Screening
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Biometric Recognition
  • Budgeting/Forecasting
  • COBRA Administration
  • Calendar Sync
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Compensation Management
  • Compensation Plan Modeling
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Tracking
  • Credential Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Deduction Management
  • Deployment Management
  • Direct Deposit
  • Disability Insurance Administration
  • Discount Management
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Email Templates
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Endpoint Management
  • Enrollments/Onboarding
  • Expense Tracking
  • FMLA Administration
  • Financial Management
  • For Accountants
  • For Cloud
  • For Small Businesses
  • GPS
  • Goal Setting/Tracking
  • HIPAA Compliant
  • HR Management
  • HR Metrics Library
  • HSA/FSA Administration
  • Health Insurance Administration
  • Historical Reporting
  • IT Reporting
  • Identity Federation
  • Internal HR
  • Interview Scheduling
  • Inventory Management
  • Invoice Management
  • Job Description Management
  • Job Management
  • Job Posting
  • Labor Forecasting
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Market Data Analysis
  • Messaging
  • Mobile Access
  • Mobile App
  • Mobile Time Tracking
  • Monitoring
  • Move/Add/Change Options
  • Multi-Country
  • Multi-Factor Authentication
  • Multi-State
  • Multiple Billing Rates
  • Multiple Projects
  • Offline Time Tracking
  • Onboarding
  • Ongoing Performance Tracking
  • Online Benefits Enrollment
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Overtime Calculation
  • Password Management
  • Patch Management
  • Payroll Management
  • Payroll Reporting
  • Peer Appraisals
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Policy Management
  • Privileged Account Management
  • Progress Tracking
  • Project Time Tracking
  • Project Tracking
  • Provider Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Updates
  • Recruitment Management
  • Reminders
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Retirement Plan Management
  • Review Cycle Tracking
  • Role-Based Permissions
  • SSL Security
  • Salaried Employee Tracking
  • Scheduling
  • Secure Data Storage
  • Security Management
  • Self Service Portal
  • Self-Service Access Request
  • Sick Leave Tracking
  • Single Sign On
  • Skills Assessment
  • Social Media Integration
  • Social Sign On
  • Software Management
  • Spend Analysis
  • Summary Reports
  • Synchronization Scheduling
  • Talent Acquisition
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Two-Factor Authentication
  • Unified Directory
  • User Management
  • User Provisioning
  • Vacation/Leave Tracking
  • Variable Workforce
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Wireless Internet Access Control
  • Workflow Management
  • Workstation Tracking
  • Total features193
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Access Certification
  • Access Controls/Permissions
  • Access Management
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Assessment Management
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automatic Time Capture
  • Automatic User/Device Recognition
  • Background Screening
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Biometric Recognition
  • Budgeting/Forecasting
  • COBRA Administration
  • Calendar Sync
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Compensation Management
  • Compensation Plan Modeling
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Tracking
  • Credential Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Deduction Management
  • Deployment Management
  • Direct Deposit
  • Disability Insurance Administration
  • Discount Management
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Email Templates
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Endpoint Management
  • Enrollments/Onboarding
  • Expense Tracking
  • FMLA Administration
  • Financial Management
  • For Accountants
  • For Cloud
  • For Small Businesses
  • GPS
  • Goal Setting/Tracking
  • HIPAA Compliant
  • HR Management
  • HR Metrics Library
  • HSA/FSA Administration
  • Health Insurance Administration
  • Historical Reporting
  • IT Reporting
  • Identity Federation
  • Internal HR
  • Interview Scheduling
  • Inventory Management
  • Invoice Management
  • Job Description Management
  • Job Management
  • Job Posting
  • Labor Forecasting
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Market Data Analysis
  • Messaging
  • Mobile Access
  • Mobile App
  • Mobile Time Tracking
  • Monitoring
  • Move/Add/Change Options
  • Multi-Country
  • Multi-Factor Authentication
  • Multi-State
  • Multiple Billing Rates
  • Multiple Projects
  • Offline Time Tracking
  • Onboarding
  • Ongoing Performance Tracking
  • Online Benefits Enrollment
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Overtime Calculation
  • Password Management
  • Patch Management
  • Payroll Management
  • Payroll Reporting
  • Peer Appraisals
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Policy Management
  • Privileged Account Management
  • Progress Tracking
  • Project Time Tracking
  • Project Tracking
  • Provider Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Updates
  • Recruitment Management
  • Reminders
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Retirement Plan Management
  • Review Cycle Tracking
  • Role-Based Permissions
  • SSL Security
  • Salaried Employee Tracking
  • Scheduling
  • Secure Data Storage
  • Security Management
  • Self Service Portal
  • Self-Service Access Request
  • Sick Leave Tracking
  • Single Sign On
  • Skills Assessment
  • Social Media Integration
  • Social Sign On
  • Software Management
  • Spend Analysis
  • Summary Reports
  • Synchronization Scheduling
  • Talent Acquisition
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Two-Factor Authentication
  • Unified Directory
  • User Management
  • User Provisioning
  • Vacation/Leave Tracking
  • Variable Workforce
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Wireless Internet Access Control
  • Workflow Management
  • Workstation Tracking

Integrations

  • Total integrations105
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations275
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

AR
AvatarImg

Verified reviewer

Automotive, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

True All in One HR & IT Platform

Reviewed 3 years ago

I have used Zenefits in the previous company, comparing that to Rippling, its Zenefits + IT Management for the similar price range. Overall a better experience.

Pros

The Onboarding feature - with the ability to provide access to all the new employees and to revoke when they leave.

Cons

Need offline backup codes, incase I am not able to use 2FA.

AW
AvatarImg

Alex W.

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

So far so good!

Reviewed 2 years ago
Pros

I'm a new employee who previously used ADP and TriNet. Rippling is easier to use, more intuitive, has a better UI, and is fully integrated.

Cons

I haven't been able to see my annual salary and YTD numbers yet.

JR
AvatarImg

Joseph R.

Real Estate, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Rippling logo

Rippling

smoothest HR software I've seen in 8 years working at startups

Reviewed 3 years ago

better than Gusto and TriNet for sure, seems better than Justworks as well, very smooth and easy, didn't need any help from administrators

Pros

The user interface is clear and efficient.

Cons

I can't think of anything I didn't like.

KG
AvatarImg

Kasia G.

Biotechnology, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Rippling logo

Rippling

Easy to use HR software

Reviewed 4 years ago
Pros

The GUI is much easier than other software packages I have used like Workday and Zenefits.

Cons

None yet, seems very easy to use and I could intuitively find and use the features I need

EB
AvatarImg

Eric B.

Information Technology and Services, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

Great switch from Zenefits

Reviewed 5 years ago

Been at my company for almost 4 years, Rippling is far superior to Zenefits and seems to have a lot more potential

Pros

Smooth UI for easy navigation Inventory tracking to install on user computers Paystubs easy to see, we used to use a separate platform Chatted with support once, zero wait time and rep was very knowledgeable 2fa with Authenticator App

Cons

everything i want is there. Personally I'd just like Yubikey inegration

MJ
AvatarImg

Miranda J.

Computer Software, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Rippling logo

Rippling

Easy to Use

Reviewed 2 years ago
Pros

As a user who has used several PEO's previously (ADP, TriNet, etc), I have found Rippling very user friendly. I Like that everything is easy to find and I've never struggled to understand where something is.

Cons

With previous PEO's, my paycheck was available up to 2 days ahead, so I do which Rippling was like that! But that's really the only "con"

WW
AvatarImg

Weston W.

Internet, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

Great next-gen HR management platform

Reviewed 2 years ago
Pros

Rippling offers the best and most comprehensive service at the lowest price. I've used Zenefits, Gusto, ADP, and others, and Rippling really is the best so far.

Cons

The software is 90% there on helping set up payroll in other states. I think the real issues lays with the actual state agencies and how difficult it is to set up payroll there as an out of state entity, but Rippling could make it slightly easier with more content letting users know what to do.

Ed
AvatarImg

Emily d.

Health, Wellness and Fitness, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

Amazing HRIS software for Global Companies!

Reviewed a year ago

I'm a big fan of Rippling! We use this platform for US payroll, US benefit administration, a global HRIS, and in EU we additionally use is to maintain compliance in time tracking. It suits all of our needs and if we ever have a problem, customer success is there to fix it within minutes.

Pros

I can not speak highly enough about Rippling. After working with several other HRIS systems (Namely most recently) and PEOs (ADP and Trinet most recently) I am highly impressed by both the quality of the platform as well as the customer support.

Cons

At times, the software can be a bit complex to use. But customer support is always there to help you. One feature I would love to see is a better HR dashboard, the reporting is wonderful but it would be great to simply log in and look at things like attrition, change over time, etc.

RM
AvatarImg

Ryan M.

Package/Freight Delivery, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

Simple and Elegant HR Services

Reviewed 4 years ago

We came from TriNet and Rippling is much better, more intuitive and easy to use. I feel like it's a one stop shop and I don't have to go to a bunch of different service providers to do what I need to do.

Pros

It demystifies Human Resources. In prior companies, I dreaded trying to figure out my benefits. With Rippling it is simple and easy to understand.

Cons

It emails me when I get paid. I'm sure I can turn it off, but I haven't done it yet and I don't really want that popping up on my email screen/notifications.

DC
AvatarImg

Devon C.

Biotechnology, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

rippling vs. gusto, no contest rippling wins.

Reviewed 5 years ago

would recommend to anyone vs gusto or zenefits(which has awful customer service) - you speak to someone you get an answer vs. other programs which reroute you to someone new who has no idea about your problem.

Pros

customer service is top notch with rapid responses to questions. can link up to other apps very easily which is fantastic.

Cons

would love to incorporate PTO into a team calendar in the site

Vendor response

Hey, thanks for your feedback! You actually can customize and share your PTO into a team calendar. See https://help.rippling.com/pto/calendar/. If you have any questions, just reach out to our support team.

NB
AvatarImg

Nicholas B.

Computer Games, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

Rippling is streamlined

Reviewed 3 years ago

My experience with Rippling has been nothing but positive thus far. Very happy!

Pros

Rippling has a modern interface, is responsive, and is easy for employees to navigate. In particular, comparison of benefits plans is easy and enrollment/setup was easy as well. Our company switched last year from Zenefits and I prefer Rippling. Emails are also well-crafted and to the point.

Cons

The profile does not provide a significant amount of information and from what I've seen there is no organizational chart feature built in. These aren't requirements though and are by design.

AR
AvatarImg

Verified reviewer

Information Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

Simple and Streamlines Everything

Reviewed 3 years ago

The rollout process has been extremely smooth and easy. I love that everything is centralized and I can see all my important information in one place.

Pros

I love that all HR & IT functions are in one place. Prior to Rippling, I had to use three or four different services and remember which one was which. Specifically, our company previously used Gusto, Fleetsmith, Pingboard, and Zenefits, but now all those functions are in Rippling. Rippling has simplified my life tremendously and now I know exactly where to go instead of having to struggle to remember which service did what.

Cons

No cons to speak of as an end user. Sometimes I have to have our IT director complete tasks for me, but that maybe a feature.

RW
AvatarImg

Russ W.

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rippling logo

Rippling

Very pleasantly surprised

Reviewed 3 years ago

I was cautiously optimistic when we got started on Rippling but now I'm a total fan. It's not perfect but it is head & shoulders above all other options we have found. It's tough to find a good solution when you have less than 50 people.

Pros

I have been looking for HR software for our 25 person company that would give employees one place to look to get all their critical HR information - benefits, payroll, time off, documents. I thought it was going to be Zenefits but they just don't deliver and trust me, I tried. We used them for years before finding Rippling. We now do all of these things in Rippling plus the provisioning of user accounts for new employees with our key software systems.

Cons

Some of the integrations with our software systems are not ready for prime time. Our key software is covered well but there are some that are not.