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Athena Logo

Athena

4.2
(16)

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Life insurance broking solution

(8)

Athena Pricing, Features, Reviews and Alternatives

Athena FAQs

Q. What type of pricing plans does Athena offer?

Athena has the following pricing plans:
Pricing model: One Time License
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Athena?

Athena has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Athena support?

Athena supports the following languages:
English


Q. Does Athena support mobile devices?

Athena supports the following devices:
iPad, iPhone


Q. Does Athena offer an API?

No, Athena does not have an API available.


Q. What level of support does Athena offer?

Athena offers the following support options:
Chat

Athena product overview

What is Athena?

Athena is a web-based insurance software bring together the latest technology innovations and specific business needs of insurance agents and brokers. Athena comes in two different flavors, one is life insurance software and the other is general insurance software. Though two different products, the common architecture is used making it very easy to integrate this as one product for organization users.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

In Person
Webinars

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Athena pricing information

Value for money

4.1

/5

16

Starting from

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Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Athena features

Functionality

3.9

/5

16

Total features

4

3 categories

Most valued features by users

Appointment Management
Image Capture
Purchasing & Receiving
Subcontractor Management

Functionality contenders

Athena users reviews

Overall Rating

4.2

/5

16

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.14/10
Rating distribution

5

4

3

2

1

6

7

3

0

0

Overall rating contenders

AR
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Verified reviewer

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Loving Athena!

Reviewed 5 years ago
Pros

I find Athena to be a comprehensive software, staying abreast of the constant changes in Healthcare and is easy to customize. I can build rules to stop a claim from going through that are pertinent to my line of business. This helps to reduce time and costs associated with getting denials overturned.

Cons

One thing I wish Athena was a bit better at was letting the user go back vs having to make clicks to go back. Sometimes, it takes longer to look up a lab value and then go back and put that into the claim information.

PC
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Peter C.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Athenanet does some things very well; others not so much.

Reviewed 6 years ago

It basically runs all data driven elements of the practice.

Pros

It is comprehensive; you don't have to cobble together several different programs to do everything. Their customer support is generally very good, except for off-hours when the B team is on duty. Sometimes they can't answer questions.

Cons

SLOW!!!!!!!!!!!!!! Their financial "best practices" are best for them, not our practice. They are keen to present outstanding statistics, despite some real problems on the collections side.

de
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danielle e.

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Athena

Reviewed 5 years ago

Good EHR with some minor functionality issues that I am told will be addressed.

Pros

Has great features for communicating with other staff and providers. Recently started using the chat feature and it is very helpful!

Cons

I don't like that you can't have the schedule visible while in a patient chart, makes it hard to be on top of patient arrivals while you are charting.

BM
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Britaini M.

Health, Wellness and Fitness, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Easy to learn

Reviewed 4 years ago

Works with other software products, easy to learn and understand, could be better catered or changed to companies nerds or wants.

Pros

Easy to learn, break down of information for use, makes it easy to understand and explain to others.

Cons

Freezes on occassion, when constantly using it, which is fruwtrqting, and when you collect payment it will occassionally log you out on its own.

TP
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Terri P.

Hospital & Health Care, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Lab Requisitions are cluttered and confusing

Reviewed 5 years ago

Not a big fan.

Pros

The way the patient demographic info is quite clear; however, if a lab req is generated, the order itself is hard to find.

Cons

The lab reqs should have the lab orderables clearly defined and separated from the patient demographic information. The name of the laboratory test, in addition to the CPT code should be included on the requisition.

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