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Jenesis Software Logo
Jenesis Software
4.7
(258)

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Insurance agency management solution

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(6)

Jenesis Software Pricing, Features, Reviews and Alternatives

Jenesis Software product overview

What is Jenesis Software?

Jenesis Software is an insurance agency management solution designed to help independent agencies reach out to potential prospects, manage existing clients, and improve relationships with policyholders. Jenesis Software’s key features include document management, cancellation tracking, renewal management, and marketing automation.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Chat
Knowledge Base

Training options

Live Online
In Person
Webinars
Videos

Jenesis Software pricing information

Value for money

4.7

/5

258

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Jenesis Software features

Functionality

4.6

/5

258

Total features

72

6 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third Party Integrations
Data Import/Export
Alerts/Notifications
Billing & Invoicing
Customizable Reports
Document Management

Functionality contenders

Jenesis Software users reviews

Overall Rating

4.7

/5

258

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.27/10
Rating distribution

5

4

3

2

1

191

60

4

2

1

Pros
The technical support team does a great job about helping with any questions or making changes to software to better serve agencies.
What I liked most about the software was the ease of use.
This is very easy to use software. I liked the personal help you get from the Jenesis team.
Cons
I started in the insurance business on jenesis and now all other systems are ruined for me.
Also one issue we have had problems with is when we go in to make a change it is not processed sometimes at the time it is done. Especially if a renewal offer is already in place.
The updates block us form quoting and downloads and we have to call they get us up and running really fast though.

Overall rating contenders

jC
AvatarImg

jeanna C.

owner

Insurance, self-employed

Review source

Overall Rating

I like this software alot

Reviewed 3 years ago

Transcript

Jeanna: My name is Jeanna. I'm a business owner in the insurance industry, and I give Jenesis a four...

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Brittany B.

Insurance, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Mediocre Agency Management System

Reviewed 4 years ago

They have great webinars & the training is live online, which we really liked as well.

Pros

I like that it handles claims, customer management, the insurance rating and most importantly with our agents - commission management.

Cons

I don't like that they don't have 24/7 support. The support system is only avaiable during regular business hours, which is hard within our agency when we have had minor problems with freezing up.

Vendor response

Thank you so much for the kind review, Brittany! We would love for support to be offered 24/7 as well. Hopefully, we get there very soon!

MB
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Mike B.

Insurance, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Good Software Great Technical Support Team!

Reviewed 4 years ago

Overall, Jenesis is a great software. Their team is fantastic and we have used them for 12 years. To see how far that they have come in the software is unbelievable. Their team is fantastic and always willing to help with any software issues and updates monthly.

Pros

This software does a lot from agency management and employee management, to quoting, to policy servicing. Works with IVANS. The technical support team does a great job about helping with any questions or making changes to software to better serve agencies. They actually take suggestions and implement them much more than other softwares.

Cons

Software lacks in commercial functionality. They continue to improve commercial account servicing though and are on their way to making it a great system for commercial. Life and Health is a challenge in the software but bare basic functionalities are there.

JY
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John Y.

Insurance, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Jenesis Software Review

Reviewed 4 years ago

Not good

Pros

Not much at this time and I was not in on buying the producte

Cons

The lack of on hands training done by the company as all is on computer and no hands on and the one sent to do it had to refer to the book all the time

Rs
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Richard s.

Insurance, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Why would you need anything else?

Reviewed 4 months ago

I've been an agent 3 for years. Before that, I worked in IT for 12 years. So the ability to find or create the info needed is huge.

Pros

This program gives us everything we could possibly ask for in a customer management database. There are some features I've never even used. We can search multiple ways to find a customer. You can view or create any report you'd ever need.

Cons

Having the option to resize the fonts would be great. I could shrink the footprint of the window.

DR
AvatarImg

Daniel R.

Insurance, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Jenesis review

Reviewed 4 years ago

It is helpful to have all client information in one system

Pros

It's not that expensive. It's not too complicated to use. The system doesn't crash.

Cons

Need to add "preferred name" field. I hate that Quote Control and Jenesis are not connected. If we have an outstanding quote in QC and we are in the client's main screen...nowhere does it show that "Hey, you've quoted their ____ before, go look." Instead you have to type in comments what info is in QC...which us agent's know that you don't always have time to read the notes. The most efficient way to grow an agency is to follow-up and bind what you quoted and this lack of feature does not make that easier.

Jenesis Software FAQs

Q. What type of pricing plans does Jenesis Software offer?

Jenesis Software has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of Jenesis Software?

Jenesis Software has the following typical customers:
Freelancers, Mid Size Business, Small Business

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Q. What languages does Jenesis Software support?

Jenesis Software supports the following languages:
English

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Q. Does Jenesis Software support mobile devices?

Jenesis Software supports the following devices:
Android, iPad, iPhone

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Q. Does Jenesis Software offer an API?

No, Jenesis Software does not have an API available.

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Q. What other apps does Jenesis Software integrate with?

Jenesis Software integrates with the following applications:
Microsoft Outlook, TurboRater, QuickBooks Online Advanced, Gmail, Formstack Sign, WeSignature

See alternatives

Q. What level of support does Jenesis Software offer?

Jenesis Software offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base

See alternatives

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