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Covetrus Avimark vs Shepherd Comparison (2026)

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Good recommendations?

Covetrus Avimark

Shepherd

Overview

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, and medical records management.

The workflow-first PIMS built and driven by practicing veterinarians, so it feels second nature.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

299

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.1

599

231

259

Value for money

Ease of use

Features

Customer support

61%

would recommend this app

4.7

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

Pros

“Its easy to create electronic medical records, access the schedule, among many of its features. Whenever we have an issue- the support staff is always able to help us or answer questions immediately.”

Dana P.

CVOM

“Avimark is great to manage your pet hospital, you can customize it according to your needs.”

Karen T.

Vet Tech

“It has been greatly utilized for scheduling and inventory management. ”

Alex S.

Certified Veterinary Technician

Pros

“Reminders typical as other PIms but no remind if never done.and it likes to double remind lab work (CBC/chem gets 2 reminders). ”

Dr. D.

Veterinarian

“The automated features (tasks like callbacks, forms to send to clients when booking online, discharges, approving estimates and pushing to the treatment and invoice) improves efficiency for the whole team as well as communication with clients.”

Sam F.

Owner, veterinarian

“From the time of the demo meeting to the actual setting up the program, every person has been an absolute pleasure and was a mostly "seamless" transition from paper to paperless/paper light.”

Elena B.

Veterinarian

Cons

“Data analysis for specific things is a little complicated. ”

Alex S.

Certified Veterinary Technician

“The format was not very updated and when we did heavy amounts of boarding the schedule was a mess.”

Renee D.

Veterinary Assistant

“When there are technical difficulties / glitches, it affects the entire system.”

Brittany R.

Practice Manager

Cons

“Software is completely not customizable, if u want to record any objective or physical exam findings you must use a physical exam form, not AI. ”

Dr. D.

Veterinarian

“No simple test results option, must manually enter (type Felv test negative)”

Dr. D.

Veterinarian

“Inventory management, updates chronically cause problems with the functionality of Shepherd, system goes down regularly lately, support can be tricky”

Amber G.

Manager