Briostack Pricing Plan & Cost Guide

Briostack

Automated online pest control software with customer portal

4.68/5 (22 reviews)

Briostack Pricing

Pricing model: Subscription

Contact Briostack directly for pricing information.

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Pricing Comparison

How does Briostack compare with other Other Industries apps?

Subscription plan?

Briostack



100% of apps offer a
subscription plan

Free trial?

Briostack



83% of apps have a
free trial

Freemium plan?

Briostack



15% of apps have a
freemium plan

Pricing Comparison

Other Industries app prices shown are $/month

Please note: For comparison purposes the price for Briostack has been scaled monthly. Actual price is $/per year




Briostack Pricing Reviews

Pros
  • Ummmm.. it's better than paper and pen.......sometimes.
  • Ease of use. Was built by an actual operator. We are really looking forward to the future with this company.
  • Ease of use in the field. Techs like it. Automated invoicing . Usually when you call you get a person on the phone.
  • The software is feature rich without making the software so complicated that you have to attend a multi-day seminar to understand it. Briostack assigns you an on-boarding team that walks you through the entire set up process, the help desk is available for troubleshooting, and your account representative is there for ideas, changes, and support. Their pricing is simple and easy to understand (no hidden vault fees, customer support fees, etc.) I love the automatic notification process that can occur by phone (robo- or personal recorded message) by text or by email. If you are a company that offers many different services, then your notifications can be personalized to each service type! The automatic payment features, payment plan features, and ease of billing are fantastic. Did I mention, how simple and streamlined the technician app is??? It is so simple to use, that even the technicians that are "not so tech-savvy" will love it! The star rating communication that has poured in from our customers after the appointments are completed have really motivated the team to stay on their "A" game. Our customers and team members have given us a thumbs up on this software change!!
Cons
  • Customer service is in much need for improvement. System does not have a multi unit / housing system. Make promises they don't keep over and over.
  • Not much to say here. I like the system. Just need to learn how the small details are dealt with. Like anything else - you gotta practice. VERY EASY TO USE with out costing you features!
  • 1. Monochromatic screen coloration (would love to see color coded tabs/ sections.) 2. Would love to see a "find customer" box on the web page no matter which tab you are in. Please note that my account rep. asked me for my "cons" and is submitting them. The 2 items listed above may be used in the software update. (That's the kind of company they are.... they want your feedback)
  • Don't even know where to begin. Has made our office and tech' s jobs more difficult, customer complaints due to funtionality issues with the " beta program' they foisted on us. Has cost us time, money and frustration in using this software. Wish it could be fixed to actually work. Wish it would work properly, we always seem to need to call support, only they never pick up. How can you be selling a service or product and not return calls to PAYING CUSTOMERS, never mind potential ones ?
86%
recommended this to a friend or a colleague

4 reviewers had the following to say about Briostack's pricing:

Adam Easom

Make promises don't keep them.

Used daily for less than 6 months
Reviewed 2017-05-02
Review Source: Capterra

Opened my eyes to less expensive options. Ease of use in the field. Techs like it. Automated invoicing . Usually when you call you get a person on the phone.

Read the full review


Briostack

Automated online pest control software with customer portal

Mike Balanzategui

Great system. WAY BETTER THAN PEST PAC BY MARATHON DATA!!!!

Used daily for less than 6 months
Reviewed 2018-02-16
Review Source: Capterra

SIMPLIFICATION. ORGANIZATION.Ease of use. Was built by an actual operator. We are really looking forward to the future with this company.

Read the full review


Briostack

Automated online pest control software with customer portal

Stephanie McGathey

I am very happy that I chose Briostack for my software upgrade!

Used daily for less than 6 months
Reviewed 2018-02-22
Review Source: Capterra

The software is feature rich without making the software so complicated that you have to attend a multi-day seminar to understand it. Briostack assigns you an on-boarding team that walks you through the entire set up process, the help desk is available for troubleshooting, and your account representative is there for ideas, changes, and support. Their pricing is simple and easy to understand (no hidden vault fees, customer support fees, etc.) I love the automatic notification process that can occur by phone (robo- or personal recorded message) by text or by email. If you are a company that offers many different services, then your notifications can be personalized to each service type! The automatic payment features, payment plan features, and ease of billing are fantastic. Did I mention, how simple and streamlined the technician app is??? It is so simple to use, that even the technicians that are "not so tech-savvy" will love it! The star rating communication that has poured in from our customers after the appointments are completed have really motivated the team to stay on their "A" game. Our customers and team members have given us a thumbs up on this software change!!

Read the full review


Briostack

Automated online pest control software with customer portal

Timothy McA'Nulty

Horrible customer support, poorly operating software, terrible value for the money.

Used daily for 6-12 months
Reviewed 2018-01-11
Review Source: Capterra

Still looking for themUmmmm.. it's better than paper and pen.......sometimes.

Read the full review


Briostack

Automated online pest control software with customer portal