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ChiroTouch vs HENO Comparison (2026)

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Good recommendations?

ChiroTouch

HENO

Overview

ChiroTouch with Rheo, the AI assistant for chiropractic, cuts documentation time by up to 92%. Trusted by 12,500+ practices, it delivers all-in-one EHR tools for scheduling, billing, payments, and patient engagement.

HENO is an all-in-one cloud-based practice management solution with integrated EMR, scheduling, billing, sales, reporting, and marketing tools. It is intended for use by occupational, massage, physical, and speech therapists and aids users in streamlining daily practice operations.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

139

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.1

1.1K

589

276

132

Value for money

Ease of use

Features

Customer support

63%

would recommend this app

4.4

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“The scheduling, billing, documentation, and patient management features are integrated into a single platform, making it easier to manage patient workflows.”

Karina R.

Chiropractic Assistant

“The platform helps improve efficiency by combining patient management, scheduling, billing, and clinical documentation into one system. While there are occasional challenges with setup and support, the software provides solid functionality and helps streamline practice operations.”

Karina R.

Chiropractic Assistant

“We purchased a practice that had a very old EHR system and all the other softwares that are used do not link with each other so we were utilitizing many different companies and switching to Chirotouch, we get to have access to everything in one place and all the applications talk to one another.”

Arika S.

Office Manager

Pros

“All of our forms are costume and we still have to have a transcriptions fill in some of our customizable initial evaluation because the info doesn't transfer into the customized template.”

Sharon H.

COO and PT

“Difficulty creating or editing templates.”

Kirsten C.

Physical therapist

“Fast customer service for IT issues.”

Kirsten C.

Physical therapist

Cons

“The office chat feature doesn't alert you or pop up a notification alert. Whenever we send chats in the program, I just wish a little alert or red banner would pop up like it does when someone schedules online, just to be sure I am alerted and aware I've been sent an in office chat.”

Emily S.

Chiropractor Receptionist

“The problem is everything downstream of that: the Analytics section is unreliable and incomplete, support is slow and dismissive, and the requests that matter to billing and operations have gone unanswered for years while cosmetic, doctor-facing tweaks get shipped quickly.”

Samuel M.

Operations and Practice Developer

“The new way to schedule - you cannot split room appointments, there is no Ct SmartFit yet which is a major bummer”

Brittany B.

Owner Chiropractor

Cons

“We switched to HENO because we wanted the billing service and a robust system. While it is a robust system, we had a few issues that made it difficult to use at times.”

Lauren H.

Owner

“For example, they would call one of our payers and just take the standard answer they got instead of investigating whether what the rep said was actually true.”

Lauren H.

Owner

“Our business model changed to where we decided not to use insurance, and we realized we were paying for expensive software that we weren't even using 60% or more of its functionality. And just like [SENSITIVE CONTENT], when we approached the company to try and find a solution, asking if we could be released from the contract without refund, they said no, you signed a contract and you must pay the entire amount due for the entire term up front if you want to end your relationship with HENO.”

Ali M.

Owner/Administrator