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HENO vs Jane Comparison (2026)

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HENO

Jane

Overview

HENO is an all-in-one cloud-based practice management solution with integrated EMR, scheduling, billing, sales, reporting, and marketing tools. It is intended for use by occupational, massage, physical, and speech therapists and aids users in streamlining daily practice operations.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

4.8

538

456

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

Pros

“All of our forms are costume and we still have to have a transcriptions fill in some of our customizable initial evaluation because the info doesn't transfer into the customized template.”

Sharon H.

COO and PT

“Difficulty creating or editing templates.”

Kirsten C.

Physical therapist

“Fast customer service for IT issues.”

Kirsten C.

Physical therapist

Pros

“The user interface is clean and welcoming, the customer service team is responsive and supportive, and the platform brings our entire community's access to support into one centralized space.”

Danyelle K.

CEO

“There are empowering webinars, newsletters, and solution focused groups, all with the same objection of perfecting supportive patient care, good note keeping and smooth clinic operation.”

Angelika D.

Chiropractor

“Jane allows us to use one our mobile devices, answer patients quickly and efficiently and also is an all in one EMR.”

Mary O.

Chiropractor

Cons

“We switched to HENO because we wanted the billing service and a robust system. While it is a robust system, we had a few issues that made it difficult to use at times.”

Lauren H.

Owner

“For example, they would call one of our payers and just take the standard answer they got instead of investigating whether what the rep said was actually true.”

Lauren H.

Owner

“Our business model changed to where we decided not to use insurance, and we realized we were paying for expensive software that we weren't even using 60% or more of its functionality. And just like [SENSITIVE CONTENT], when we approached the company to try and find a solution, asking if we could be released from the contract without refund, they said no, you signed a contract and you must pay the entire amount due for the entire term up front if you want to end your relationship with HENO.”

Ali M.

Owner/Administrator

Cons

“Not related to this call but a separate issue making us upgrade our regular package into the more expensive package to then upcharge us further all because we wanted to add direct billing / e-claims for our patients and to be able to take on patients who were otherwise declining to book appointments because we didn’t direct bill.”

Neil T.

Co owner massage therapist

“If I’m using my iPad or phone to book an appointment that’s taken from the waitlist, I often tap on the wrong time slot and incorrectly book an appointment by 15 min.”

Ramona H.

Clinic coordinator

“The issue was just a software block that occurred when abandoning my sign up months ago then trying today to get my desired URL using the same information.”