HENO vs Jane

Fusion

WebPT

SPRY

Fusion is an EMR for OT, PT, & SLP practices with features for scheduling, documentation, billing, insights, tasks, compliance, & more

WebPT offers the most powerful rehab therapy platform on the market. Offering scheduling, documentation, patient engagement, outcomes tracking, billing, and business reporting, WebPT’s robust cloud-based platform is ideal for every outpatient setting—regardless of size or specialty.

SPRY Therapeutics, Inc. is the inventor of SPRY EMR, an integrated practice management solution that enables rehab therapy professionals to succeed.









HENO is an all-in-one cloud-based practice management solution with integrated EMR, scheduling, billing, sales, reporting, and marketing tools. It is intended for use by occupational, massage, physical, and speech therapists and aids users in streamlining daily practice operations.

Activity Dashboard

Appointment Management

Appointment Scheduling

Assessment Management

Billing & Invoicing

Calendar Management

Care Plan Management

Charting

Chat/Messaging

Claims Management

Client Portal

Compliance Management

Contact Database

Customer Database

Customizable Reports

Customizable Templates

Document Management

Document Storage

Electronic Payments

EMR/EHR

Exercise Library

For Medical Purposes

For Occupational Therapists

For Physical Therapy

HIPAA Compliant

Insurance Management

Inventory Management

Medical Billing

Mobile Access

Multi-Location

Multi-Physician

Patient Intake

Patient Portal

Patient Records Management

Patient Scheduling

Physician Scheduling

Practice Management

Progress Notes

Progress Reports

Progress Tracking

Records Management

Recurring Appointments

Referral Tracking

Reminders

Rescheduling

Scheduling

Self Service Portal

SMS Reminders

SOAP notes

Treatment Planning

HENO

Web-based

Windows

Linux

Chromebook

Jane

Start-Up

Growth

Established

Unlimited

COO and PT

All of our forms are costume and we still have to have a transcriptions fill in some of our customizable initial evaluation because the info doesn't transfer into the customized template.

Owner

We switched to HENO because we wanted the billing service and a robust system. While it is a robust system, we had a few issues that made it difficult to use at times.

For example, they would call one of our payers and just take the standard answer they got instead of investigating whether what the rep said was actually true.

Physical therapist

Difficulty creating or editing templates.

Physical Therapist

Price but I understand why it’s higher in price.

Owner/Administrator

Our business model changed to where we decided not to use insurance, and we realized we were paying for expensive software that we weren't even using 60% or more of its functionality. And just like [SENSITIVE CONTENT], when we approached the company to try and find a solution, asking if we could be released from the contract without refund, they said no, you signed a contract and you must pay the entire amount due for the entire term up front if you want to end your relationship with HENO.

Owner/President

Customer service is 2nd to no one with amazing communication starting from 1st demo to full clinic implementation.

President

Customer support was unavailable to work with us on this in a timely fashion, which ended up putting us in a significant cash-flow pinch.

I did not ask for a refund, only to be let out of the contract, however they held fast, and will not budge.

Pricing

Customer Support

Ease of Use

Small Business

Mid-size Business

Large Enterprises

Vagaro

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

Goldie

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Doctoralia for Specialists

Doctoralia Pro provides solutions to manage communication between health centers and patients. It is designed for any type of clinic: therapeutic, pediatric, ophthalmology, dental, fertility, or respiratory. It helps to optimize time and increase revenue.

Scribe specialist

Great value for money,  friendly snd responsive support,  clear updates provided during escalations and great user interface along with notes keeping.

Not only is this a fantastic product, but every single time I contact support for questions, I get thorough, thoughtful SOLUTIONS for my questions.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Accounting

Alerts/Notifications

Automated Scheduling

Availability Indicator

Availability Management

Before & After Pictures

Bill Payment

Booking Management

Calendar Sync

Cancellation Management

Cancellation Tracking

Care Summaries

Class Scheduling

Client Management

Clinical Notes

Coding Assistance

Compliance Tracking

Confirmations/Reminders

Credit Card Management

Credit Card Processing

Customer History

Customizable Branding

Customizable Fields

Customizable Forms

Data Import/Export

Data Security

Debit/Credit Card Processing

Document Templates

Drug Reference Database

Electronic Signature

Email Marketing

Email Reminders

Employee Management

Faculty/Staff Management

File Sharing

For Chiropractors

For Group Therapy

For Medical Spas

For Mental/Behavioral Health

Forms Management

For Podiatrists

For Speech Therapists

Gift Card Management

Goal Setting/Tracking

Group Scheduling

Healthcare Compliance

Initial Assessments

In-Person Payments

Insurance Eligibility Verification

Invoice History

Invoice Management

Mobile Alerts

Mobile App

Multiple Appointment Types

Multiple User Accounts

Multi-Provider Practice

No-Show Tracking

Online Booking

Online Forms

Online Intake Forms

Online Payments

Online Scheduling

Outcome Assessment Tools

Patient Management

Patient Questionnaires

Payment Collection

By industry, Jane reviewers are most commonly professionals in health, wellness and fitness (46%). The most frequent use case for Jane cited by reviewers is appointment scheduling (61% of reviewers).

Users and use cases

Some users say Jane offers strong value for money, with comprehensive features at a lower cost and ongoing updates included. Some reviewers find it affordable for small practices, but some users report fees feel high for sole practitioners.

Value for money

Jane is an appointment scheduling program with key features that include appointment scheduling, appointment management, charting, confirmations and reminders, HIPAA compliance, online booking, and more.

Owl Practice

ChiroTouch

Acuity Scheduling

DrChrono

Mindbody

SimplePractice

Noterro

Cliniko

CharmHealth

Unified Practice

ClinicSense

ChiroFusion

Platinum system

Calendly

MassageBook

Practice Fusion

Zoom Workplace

Tebra

Balance 

Practice 

Thrive 

Complex and limited billing tools

Operations Director

We have a complicated practice, that also includes medical services that are billable to our provincial health insurance, which Jane is not integrated with.

Chiropractor

THERE IS NO FILTER OPTIONS ON BILLING REPORTS MEANING NO WAY TO GET A CONCISE ITEMIZED RECEIPT and it's causing me to use my old EHR system for all my personal injury / car accident patients to RE-ENTER everything before submitting it ...wasting a lot of time.

55% of reviewers feel negative about Jane’s billing and payment capabilities. Users say insurance billing, payment reconciliation, and report filtering are difficult or confusing. Some reviewers indicate that integration with insurance and third-party payment systems is lacking or incomplete, especially for US users. They report that generating concise billing reports and tracking payments is cumbersome, and that some features require expensive upgrades. Reviewers also mention slow billing page load times and insufficient support for complex billing scenarios.

Onboarding and usability challenges

Naturopathic Doctor

Access for bookkeepers (ability to grant them admin rights and restrict chart access is helpful, but not being able to restrict profiles/personal info/contacts/ability to edit is unacceptable - please consider changing this access)

44% of reviewers feel negative about Jane’s bugs and issues. Some users report initial setup and navigation can be confusing or time-consuming, especially for new users. Reviewers indicate that certain features are missing or not intuitive, leading to frustration during onboarding. They mention occasional glitches, slow resolution times, and difficulty finding specific settings. Some reviewers say that permissions and access controls for roles like bookkeepers are insufficient, and that minor usability nuisances can disrupt workflow.