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CloudNine Logo

Cloud-based Simplified eDiscovery Automation

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CloudNine - 2026 Pricing, Features, Reviews & Alternatives

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CloudNine overview

What is CloudNine?

CloudNine allows clients to immediately upload, review, and produce electronic documents. This eDiscovery automation software streamlines the discovery process for attorneys and compliance managers.

Key benefits of using CloudNine

Speed: CloudNine provides you with the ability to register and begin discovery activities within five minutes. Registration is simple and can be completed online without any outside assistance. Once registered, you can immediately begin to experience the power and precision of CloudNine’s complete eDiscovery platform without any requirement for project intermediaries or process gates. The speed you want with the control you need.

Simplicity: CloudNine allows users to start their discovery, investigations, and audits with three easy steps:

1. Upload - To get started, simply upload your data directly into our private and protected cloud environment and CloudNine’s automated processing will immediately begin to convert your documents into a searchable and reviewable format.

2. Review - Within minutes of uploading data, you can begin to use CloudNine’s full featured review tool to assess, review, and analyze your documents with advanced search and analytics integrated into an intuitive interface.

3. Produce - CloudNine’s integrated production features give you the ability to create precision productions and privilege logs exportable into almost any format. While typically used at the completion of a project, this capability can be used at any point after upload.

The capability you want and the ease-of-use you need.

Security: Partnering with CyrusOne, CloudNine operates a unique protected cloud data
center infrastructure. The access you want and the security you need.

Services: CloudNine complements its simplified eDiscovery automation offering with a complete portfolio of professional services delivered by an experienced team of information technology, project management, and legal professionals. The support you want and the expertise you need.

Starting price

CloudNine’s user interface

Ease of use rating:

CloudNine pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(11)
5(41)

What do users say about CloudNine?

Reviewers appreciate CloudNine for its flexible and intuitive search capabilities, allowing them to efficiently handle large data sets and customize workflows. They find the platform easy to learn and use, with features that support both simple and complex searches, though some mention a need for training and occasional limitations in advanced functionality.

Users report that customer support is consistently responsive, knowledgeable, and helpful, resolving issues quickly and providing guidance as needed. They feel the service enhances their overall experience, with many noting the team’s dedication and reliability, especially during urgent or challenging situations.

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Who uses CloudNine?

Based on 52 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Legal Services
Law Practice
E-Learning
Health, Wellness and Fitness
Others

Use cases

Electronic Discovery
Legal Document Management
Professional Services
Investigation Management

CloudNine's key features

Most critical features, based on insights from CloudNine users:

Keyword search
Access controls/permissions
Document classification
Full text extraction
Full text search
Document storage

All CloudNine features

Features rating:

Metadata extraction
Archiving & retention
Audit management
Collaboration tools
Commenting/Notes
Compliance management
eDiscovery
Indexing
Projections
Topic clustering

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CloudNine pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CloudNine price and value

Value for money rating:

To see what individual users think of CloudNine's price and value, check out the review snippets below.

“Also love the fact that it's easy for each user to customize their own interface so the most important document coding elements are always at the top of the screen.”
MP

Michael P.

Litigation Paralegal

“It's great at identifying significant documents and easy to share with our outside counsel. The customer service is great, and our clients love using it too.”
CZ

Crystal Z.

Litigation Paralegal

CloudNine integrations (1)

CloudNine support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

In Person
Documentation
Live Online
Videos
Webinars

CloudNine FAQs

Q. What type of pricing plans does CloudNine offer?

CloudNine has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of CloudNine?

CloudNine has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does CloudNine support?

CloudNine supports the following languages:
English


Q. Does CloudNine offer an API?

No, CloudNine does not have an API available.


Q. What level of support does CloudNine offer?

CloudNine offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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