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CloudNine
Cloud-based Simplified eDiscovery Automation
Last updated: September 2024
CloudNine has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of CloudNine?
CloudNine has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does CloudNine support?
CloudNine supports the following languages:
English
Q. Does CloudNine offer an API?
No, CloudNine does not have an API available.
Q. What level of support does CloudNine offer?
CloudNine offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
CloudNine allows clients to immediately upload, review, and produce electronic documents. This eDiscovery automation software streamlines the discovery process for attorneys and compliance managers.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
375
Per month
Other
Value for money
4.7
/5
52
Starting from
No pricing info
Value for money contenders
Functionality
4.6
/5
52
Total features
14
4 categories
Functionality contenders
Overall Rating
4.8
/5
52
Positive reviews
98
%
41
10
1
0
0
Overall rating contenders
Verified reviewer
Legal Services, 51-200 employees
Used daily for 2+ years
Review source
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Incredible support team
I am a heavy user of LAW PreDiscovery, the endless things that can be done in this product.
I really don’t have anything that I dislike about them!
Brandon S.
Legal Services, 1-10 employees
Used weekly for 2+ years
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In my 27 years in this industry, I had never come across a software that is so user friendly and easily customizable. CloudNine Review far surpasses all of my expectations when it comes to searching. You can build easy or extremely hard searches with very little effort, and the results and accuracy are great! Combining the searching capabilities with the ability to easily create tag fields in multiple formats and tag the documents quickly on the fly has cut review time down drastically. I have also had great experiences with the staff at CloudNine. They are extremely responsive and the client services team I work with gives me the best experience of ANY vendor I have ever used in my career. I highly recommend this team and software!!!
I have yet to find anything that has truly disappointed me with this staff or software.
Taoheed A.
Legal Services, 1,001-5,000 employees
Used monthly for 2+ years
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The support is excellent. Cloudnine support has helped me through many a problem in a timely fashion, their knowledge of the application and the speed to resolution is outstanding. With most products, the support dictates the overall user experience, and I must say, I am very happy with the Cloudnine LAW, thanks to the support team.
Nothing comes to mind at the moment, however, my experience has been good.
Robert G.
Legal Services, 51-200 employees
Used other for 1-2 years
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I had positive experience with the company . What ever my need they were able to help
Flexable, client service and their knowledge and experience in the space. They where able handle all request.
No cons were added to this review
Janet B.
Management Consulting, 11-50 employees
Used daily for 2+ years
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I have been very pleased with my experience. The support team has also always been very helpful despite the fact that I can't screenshare. We figure it out!
I find Concordance to be the easiest program for creating, updating, and searching databases. I love the fact that I can save a 'snapshot' of my work so I am not duplicating my efforts. The searches I did are listed right there. If I am in the midst of reviewing a large search, the 'snapshot' returns me to the last document I was reviewing in the search. It's great! The ease and swiftness of tagging documents far exceeds my expectations. It is easy to sort documents by date order.
I am thinking hard about what I would change and I can't think of anything at this moment.