CloudNine Pricing, Features, Reviews & Comparison of Alternatives


Cloud-based Simplified eDiscovery Automation

4.72/5 (43 reviews)

CloudNine overview

CloudNine allows clients to immediately upload, review, and produce electronic documents. This eDiscovery automation software streamlines the discovery process for attorneys and compliance managers.


Starting from
Pricing options
Free trial
Value for money
View Pricing Plans


Business size



United States, Canada

Supported languages

CloudNine screenshotCloudNine Saves You Time, Money and Aggravation!CloudNine screenshotCloudNine screenshotCloudNine screenshot

CloudNine reviews

Value for money
Ease of use
Customer support
Bradette Groves

CloudNine offers ease of use and exceptional customer support.

Used daily for 2+ years
Reviewed 2017-08-24
Review Source: Capterra

Offering a database that any level of experience user could review and perform tasks.We really like the functionality and ease of use. We have various levels of database experience users and have found that most, if not all, are extremely comfortable in this database. It removes factors that are not necessary to review and tag/code documents. Also, the customer service and training is superior. You won't find a better trainer.

Read the full review

Michael Peregrine

Easy to learn, easy to use, great experience so far.

Used daily for less than 6 months
Reviewed 2017-09-13
Review Source: Capterra

Ease of use in managing complex discovery issues.Love the UI and the ease of learning the software. It's very intuitive compared with other discovery management software and the attorneys pick it up in no time. It is also very speedy in pulling up docs and moving from one document to the next. No problems experienced in our first discovery project using this software. We were able to customize it to meet our needs nicely. Also love the fact that it's easy for each user to customize their own interface so the most important document coding elements are always at the top of the screen. No need to scroll through long windows of coding selections to find what you are looking for. This software is an outstanding alternative to other discovery management databases on the market, and comes at a great value.

Read the full review

Neil McLean

CloudNine is intuitive, highly functional, yet maintains a very user friendly interface.

Used daily for 2+ years
Reviewed 2017-09-01
Review Source: Capterra

I am able to consult on a higher level with this software in our tool bag. My favorite feature is the ability to utilize extracted metadata fields alongside custom fields to run complex searches.

Read the full review

Brian Grossman

Much simplier to use than other review software. Automatic load/processing great add-on feature!

Used weekly for 2+ years
Reviewed 2017-08-15
Review Source: Capterra

Being a channel partner to generate a good margin on hosting revenue in reselling the software to our law firm customers!New functionality for users to load own data. Quick culling/filtering options to reduce data for review. Easy to use boolean full text and metadata searching. Bulk tagging options reduce review time. Reports to export select data. Unlimited users with no extra charges. Reduced near-ready review storage fees. CloudNine Discovery provides great and responsive 24/7 customer support and always friendly and flexible. Have also recently enhanced Channel Partner program to help support reselling software for vendors more. Clint Lehew has always been great to work with and support us as a reseller partner.

Read the full review

John Bates

CloudNine: Excellent value and service

Used daily for less than 6 months
Reviewed 2017-01-05
Review Source: Capterra

I have used CloudNine since the Fall of 2016 to upload and process e-Discovery data. Their staff has been very helpful. The CloudNine document review system is easy to learn and intuitive. It is an excellent value. The one drawback is that the functionality is somewhat basic, although more than robust enough for most smaller scale reviews. The system is ideal for smaller to midsized law firms and corporation. Overall, I am very happy with the system.Its simplicity and ease of use. If you have used other document review software you will find this easy to pick up with minimal training.

Read the full review

CloudNine pricing

Starting from
Pricing options
Free trial
View Pricing Plans

CloudNine’s simple yet comprehensive pricing approach provides clients the flexibility and affordability they need to easily integrate CloudNine into their business planning and budgets.

CloudNine offers two pricing models for users:

1) Flat Fee (Usage Based Subscription) with unlimited upload/processing, unlimited exports, unlimited databases, and unlimited users. Plans start at $1,500/month for 50GB hosting.

2) Pay-Per-Use (Usage-Based By GB) with hosting costs at $35/GB/month, upload/processing at $35/GB/month and exports at $25/GB with unlimited databases and unlimited users.

There are no hidden fees. Full pricing available on request.

CloudNine features

API (105 other apps)
Accounting Integration (55 other apps)
Activity Dashboard (85 other apps)
Activity Tracking (52 other apps)
Automatic Notifications (73 other apps)
Automatic Reminders (68 other apps)
Billing & Invoicing (64 other apps)
Calendar Management (72 other apps)
Client Portal (52 other apps)
Customizable Reporting (63 other apps)
Data Import/Export (52 other apps)
Document Storage (52 other apps)
Electronic Payments (57 other apps)
Inventory Management (65 other apps)
Inventory Tracking (56 other apps)
Invoice Management (87 other apps)
Quote Management (54 other apps)
Reporting & Statistics (95 other apps)
Search Functionality (60 other apps)
Third Party Integration (70 other apps)

Additional information for CloudNine

Key features of CloudNine

  • Free Trial
  • Cloud-based
  • Full Self-Service
  • Upload Your Own Data
  • Extract Metadata
  • Extract/Index Text
  • Extract Email Attachments
  • Near-Native Rendering (HTML)
  • Deduplication
  • Early Data Assessment
  • Create Load Files
  • Customizable Data Views
  • Data Filtering and Analytics
  • Annotate and Redact (TIFF/PDF)
  • User Defined Fields and Ordering
  • Group Tagging
  • Unicode Support
  • Simultaneous Index Field and Full-Text Searching
  • Fuzzy, Synonym, and Proximity Searching
  • Hit Highlighting on Text, HTML and Image (PDF) Tabs
  • Save Function for Both User and Global Search Definitions
  • Batch Export of Documents
  • Online, Real-time, Custom and Printable Doc Audit Reports
  • Free Help and Support
  • Add Own Users and Maintain Access Rights
  • User-based Security Profiles (Down to Field Level)
  • Protected Cloud (Dedicated Servers/Tier IV Data Center)
  • Full Portfolio of Professional Services
View All Features


Speed: CloudNine provides you with the ability to register and begin discovery activities within five minutes. Registration is simple and can be completed online without any outside assistance. Once registered, you can immediately begin to experience the power and precision of CloudNine’s complete eDiscovery platform without any requirement for project intermediaries or process gates. The speed you want with the control you need.

Simplicity: CloudNine allows users to start their discovery, investigations, and audits with three easy steps:

1. Upload - To get started, simply upload your data directly into our private and protected cloud environment and CloudNine’s automated processing will immediately begin to convert your documents into a searchable and reviewable format.

2. Review - Within minutes of uploading data, you can begin to use CloudNine’s full featured review tool to assess, review, and analyze your documents with advanced search and analytics integrated into an intuitive interface.

3. Produce - CloudNine’s integrated production features give you the ability to create precision productions and privilege logs exportable into almost any format. While typically used at the completion of a project, this capability can be used at any point after upload.

The capability you want and the ease-of-use you need.

Security: Partnering with CyrusOne, CloudNine operates a unique protected cloud data
center infrastructure. The access you want and the security you need.

Services: CloudNine complements its simplified eDiscovery automation offering with a complete portfolio of professional services delivered by an experienced team of information technology, project management, and legal professionals. The support you want and the expertise you need.