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CloudNine
Cloud-based Simplified eDiscovery Automation
(8)
CloudNine Pricing, Features, Reviews and Alternatives
CloudNine FAQs
Q. Who are the typical users of CloudNine?
CloudNine product overview
What is CloudNine?
CloudNine allows clients to immediately upload, review, and produce electronic documents. This eDiscovery automation software streamlines the discovery process for attorneys and compliance managers.
Key benefits of using CloudNine
Simplicity: CloudNine allows users to start their discovery, investigations, and audits with three easy steps:
1. Upload - To get started, simply upload your data directly into our private and protected cloud environment and CloudNine’s automated processing will immediately begin to convert your documents into a searchable and reviewable format.
2. Review - Within minutes of uploading data, you can begin to use CloudNine’s full featured review tool to assess, review, and analyze your documents with advanced search and analytics integrated into an intuitive interface.
3. Produce - CloudNine’s integrated production features give you the ability to create precision productions and privilege logs exportable into almost any format. While typically used at the completion of a project, this capability can be used at any point after upload.
The capability you want and the ease-of-use you need.
Security: Partnering with CyrusOne, CloudNine operates a unique protected cloud data
center infrastructure. The access you want and the security you need.
Services: CloudNine complements its simplified eDiscovery automation offering with a complete portfolio of professional services delivered by an experienced team of information technology, project management, and legal professionals. The support you want and the expertise you need.
Typical customers
Platforms supported
Support options
Training options
Not sure about CloudNine? Compare it with a popular alternative
CloudNine
Starting from
No pricing info
Starting from
395
Per month
Flat Rate
CloudNine pricing information
Value for money
4.7
/5
49
Starting from
No pricing info
Pricing options
Value for money contenders
CloudNine features
Functionality
4.6
/5
49
Total features
14
4 categories
Most valued features by users
Functionality contenders
CloudNine users reviews
Overall Rating
4.8
/5
49
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.44/10
38
10
1
0
0
Overall rating contenders
Verified reviewer
Legal Services, 51-200 employees
Used daily for 2+ years
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Incredible support team
I am a heavy user of LAW PreDiscovery, the endless things that can be done in this product.
I really don’t have anything that I dislike about them!
Janet B.
Management Consulting, 11-50 employees
Used daily for 2+ years
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I have been very pleased with my experience. The support team has also always been very helpful despite the fact that I can't screenshare. We figure it out!
I find Concordance to be the easiest program for creating, updating, and searching databases. I love the fact that I can save a 'snapshot' of my work so I am not duplicating my efforts. The searches I did are listed right there. If I am in the midst of reviewing a large search, the 'snapshot' returns me to the last document I was reviewing in the search. It's great! The ease and swiftness of tagging documents far exceeds my expectations. It is easy to sort documents by date order.
I am thinking hard about what I would change and I can't think of anything at this moment.
Robert G.
Legal Services, 51-200 employees
Used other for 1-2 years
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I had positive experience with the company . What ever my need they were able to help
Flexable, client service and their knowledge and experience in the space. They where able handle all request.
No cons were added to this review
Bradette G.
Legal Services, 11-50 employees
Used daily for 2+ years
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Offering a database that any level of experience user could review and perform tasks.
We really like the functionality and ease of use. We have various levels of database experience users and have found that most, if not all, are extremely comfortable in this database. It removes factors that are not necessary to review and tag/code documents. Also, the customer service and training is superior. You won't find a better trainer.
It is missing a couple of components that are specific to our litigation. However, I am not sure any of the datatbases out there have these capabilities, yet. If you ask CloudNine to configure something new for you, they will always do their very best. They continually strive to meet your needs.
Thank you Bradette for the kind review. We are grateful to have the opportunity to support you in your eDiscovery efforts.
Michael P.
Legal Services, 51-200 employees
Used daily for less than 6 months
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Ease of use in managing complex discovery issues.
Love the UI and the ease of learning the software. It's very intuitive compared with other discovery management software and the attorneys pick it up in no time. It is also very speedy in pulling up docs and moving from one document to the next. No problems experienced in our first discovery project using this software. We were able to customize it to meet our needs nicely. Also love the fact that it's easy for each user to customize their own interface so the most important document coding elements are always at the top of the screen. No need to scroll through long windows of coding selections to find what you are looking for. This software is an outstanding alternative to other discovery management databases on the market, and comes at a great value.
Searches take a bit of work to catch on to, and I didn't really care for the fact that while global tag/field creation is so easy, it's much more difficult to alter or delete a field/tag once it has been created, and this requires admin rights. This was likely done intentionally to prevent users from accidentally deleting things, but I feel like it would be more useful to enable a user on location with some limited admin rights who has the ability to make these sort of alterations rather than the need to escalate a help ticket.
Thank you for the review, Michael. Great comments and feedback. We will continue to work on providing you and all users the best eDiscovery experience possible.
Common CloudNine comparisons
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