This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

CloudNine Logo

CloudNine

Cloud-based Simplified eDiscovery Automation

see alternatives

CloudNine Pricing, Features, Reviews and Alternatives

CloudNine product overview

What is CloudNine?

CloudNine allows clients to immediately upload, review, and produce electronic documents. This eDiscovery automation software streamlines the discovery process for attorneys and compliance managers.

Key benefits of using CloudNine

Speed: CloudNine provides you with the ability to register and begin discovery activities within five minutes. Registration is simple and can be completed online without any outside assistance. Once registered, you can immediately begin to experience the power and precision of CloudNine’s complete eDiscovery platform without any requirement for project intermediaries or process gates. The speed you want with the control you need.

Simplicity: CloudNine allows users to start their discovery, investigations, and audits with three easy steps:

1. Upload - To get started, simply upload your data directly into our private and protected cloud environment and CloudNine’s automated processing will immediately begin to convert your documents into a searchable and reviewable format.

2. Review - Within minutes of uploading data, you can begin to use CloudNine’s full featured review tool to assess, review, and analyze your documents with advanced search and analytics integrated into an intuitive interface.

3. Produce - CloudNine’s integrated production features give you the ability to create precision productions and privilege logs exportable into almost any format. While typically used at the completion of a project, this capability can be used at any point after upload.

The capability you want and the ease-of-use you need.

Security: Partnering with CyrusOne, CloudNine operates a unique protected cloud data
center infrastructure. The access you want and the security you need.

Services: CloudNine complements its simplified eDiscovery automation offering with a complete portfolio of professional services delivered by an experienced team of information technology, project management, and legal professionals. The support you want and the expertise you need.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Live Online
Videos
Webinars
Documentation
In Person

CloudNine pricing information

Value for money

4.6

/5

44

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CloudNine features

Functionality

4.6

/5

44

Total features

14

4 categories

Most valued features by users

Compliance Management
Full Text Extraction
Access Controls/Permissions
Document Storage
Topic Clustering
Commenting/Notes
Document Classification
Projections

Functionality contenders

CloudNine users reviews

Overall Rating

4.7

/5

44

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.35/10
Rating distribution

5

4

3

2

1

33

10

1

0

0

Pros
Also love the fact that it's easy for each user to customize their own interface so the most important document coding elements are always at the top of the screen.

MP

Michael P.

It's great at identifying significant documents and easy to share with our outside counsel. The customer service is great, and our clients love using it too.

CZ

Crystal Z.

I like the ease of use and the UI is great. The search capabilities are pretty easy to use, too.

MK

Mukul K.

Cons
It is missing a couple of components that are specific to our litigation. However, I am not sure any of the datatbases out there have these capabilities, yet.

BG

Bradette G.

I took the tutorial in order to figure out what I was doing, and I still had a hard time. Also, it was complicated by the fact that we had multiple individuals attempting to tag.

EM

Emily M.

I really don’t have anything that I dislike about them.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Incredible Product

Reviewed 3 years ago

Incredible support team

Pros

I am a heavy user of LAW PreDiscovery, the endless things that can be done in this product.

Cons

I really don’t have anything that I dislike about them!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

CloudNine offers ease of use and exceptional customer support.

Reviewed 5 years ago

Offering a database that any level of experience user could review and perform tasks.

Pros

We really like the functionality and ease of use. We have various levels of database experience users and have found that most, if not all, are extremely comfortable in this database. It removes factors that are not necessary to review and tag/code documents. Also, the customer service and training is superior. You won't find a better trainer.

Cons

It is missing a couple of components that are specific to our litigation. However, I am not sure any of the datatbases out there have these capabilities, yet. If you ask CloudNine to configure something new for you, they will always do their very best. They continually strive to meet your needs.

Vendor response

Thank you Bradette for the kind review. We are grateful to have the opportunity to support you in your eDiscovery efforts.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Experience

Reviewed 5 years ago

I had positive experience with the company . What ever my need they were able to help

Pros

Flexable, client service and their knowledge and experience in the space. They where able handle all request.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to learn, easy to use, great experience so far.

Reviewed 5 years ago

Ease of use in managing complex discovery issues.

Pros

Love the UI and the ease of learning the software. It's very intuitive compared with other discovery management software and the attorneys pick it up in no time. It is also very speedy in pulling up docs and moving from one document to the next. No problems experienced in our first discovery project using this software. We were able to customize it to meet our needs nicely. Also love the fact that it's easy for each user to customize their own interface so the most important document coding elements are always at the top of the screen. No need to scroll through long windows of coding selections to find what you are looking for. This software is an outstanding alternative to other discovery management databases on the market, and comes at a great value.

Cons

Searches take a bit of work to catch on to, and I didn't really care for the fact that while global tag/field creation is so easy, it's much more difficult to alter or delete a field/tag once it has been created, and this requires admin rights. This was likely done intentionally to prevent users from accidentally deleting things, but I feel like it would be more useful to enable a user on location with some limited admin rights who has the ability to make these sort of alterations rather than the need to escalate a help ticket.

Vendor response

Thank you for the review, Michael. Great comments and feedback. We will continue to work on providing you and all users the best eDiscovery experience possible.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

CloudNine is intuitive, highly functional, yet maintains a very user friendly interface.

Reviewed 5 years ago

I am able to consult on a higher level with this software in our tool bag.

Pros

My favorite feature is the ability to utilize extracted metadata fields alongside custom fields to run complex searches.

Cons

Clients are often confused when editing searches from a saved search, and often change the criteria of the saved search as the "saved search window" auto populates and overwrites. I would prefer to be able to lock a search. However, it's typically remedied after several reminders and training sessions.

Vendor response

Thanks for the strong review Neil. We are grateful you took the time to share and will work to address the recommendations you made and accentuate the strengths you highlighted.

CloudNine FAQs and common questions

Q. What type of pricing plans does CloudNine offer?

CloudNine has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of CloudNine?

CloudNine has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does CloudNine support?

CloudNine supports the following languages:
English


Q. Does CloudNine offer an API?

No, CloudNine does not have an API available.


Q. What level of support does CloudNine offer?

CloudNine offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

Common CloudNine comparisons

CloudNine logo
Relativity logo
CloudNinevsRelativity

Related categories