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CloudNine Logo

Cloud-based Simplified eDiscovery Automation

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CloudNine - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

CloudNine overview

What is CloudNine?

CloudNine allows clients to immediately upload, review, and produce electronic documents. This eDiscovery automation software streamlines the discovery process for attorneys and compliance managers.

Starting price

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Pros & Cons

Customer Support

Client Support

Pricing

Document Management

Staff

Do you work for CloudNine? Manage this product listing

CloudNine’s user interface

Ease of use rating:

CloudNine reviews

Overall rating

4.8

/5

52

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.96/10
Rating distribution

5

4

3

2

1

41

10

1

0

0

Pros
“Cloudnine support has helped me through many a problem in a timely fashion, their knowledge of the application and the speed to resolution is outstanding.”
TA

Taoheed A.

Support

“It allows me to take control of my eDiscovery projects, saves me time and the client money by allowing me to do more on projects versus outsourcing them.”
MI

Michael I.

Director of Practice Support

“They provide excellent training and, even when an issue gets complicated, are willing to assist so we meet deadlines and our productions are complete. ”
GB

Gail B.

Firm Administrator and Paralegal

Cons
“Document production can be slow with large source documents when producing to tif images.”
DO

Daniel O.

Application Dev Mgr, Litigation Technical Manager

“I have yet to find anything that has truly disappointed me with this staff or software.”
BS

Brandon S.

General Manager

“I am thinking hard about what I would change and I can't think of anything at this moment.”
JB

Janet B.

Consultant

Who uses CloudNine?

Based on 52 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Legal Services
Law Practice
Management Consulting
Health, Wellness and Fitness

Use cases

Electronic Discovery
Legal Document Management
Investigation Management

CloudNine's key features

Most critical features, based on insights from CloudNine users:

Full text search
Full text extraction
Metadata extraction
Archiving & retention
Commenting/Notes

All CloudNine features

Features rating:

Access controls/permissions
Archiving & retention
Audit management
Collaboration tools
Commenting/Notes
Compliance management
Document classification
Document storage
eDiscovery
Full text extraction
Full text search
Indexing
Keyword search
Metadata extraction
Topic clustering

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CloudNine pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CloudNine price and value

Value for money rating:

To see what individual users think of CloudNine's price and value, check out the review snippets below.

“Cloudnine support has helped me through many a problem in a timely fashion, their knowledge of the application and the speed to resolution is outstanding.”
TA

Taoheed A.

Support

“It allows me to take control of my eDiscovery projects, saves me time and the client money by allowing me to do more on projects versus outsourcing them.”
MI

Michael I.

Director of Practice Support

CloudNine integrations (0)

Integrations rated by users

We looked at 52 user reviews to identify which products are mentioned as CloudNine integrations and how users feel about them.

Integration rating: 5.0 (1)

“ease of reaching out to patients”

jk

julie k.

TC

CloudNine support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

In Person
Documentation
Live Online
Videos
Webinars

CloudNine FAQs

Q. Who are the typical users of CloudNine?

CloudNine has the following typical customers:
Small Business, Freelancers, Large Enterprises, Mid-size Business

These products have better value for money


Q. What level of support does CloudNine offer?

CloudNine offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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