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Digitail vs Covetrus Impromed Comparison (2026)

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Good recommendations?

Digitail

Covetrus Impromed

Overview

Digitail is the leading AI-native, all-in-one platform for modern vet clinics. Trusted by 10,000+, it helps teams work smarter, see 2× more patients, and get home on time with 20+ AI tools and 50+ integrations.

ImproMed aims to streamline business operations and create ideal workflows for veterinary practices. It helps track client data and aids the creation of wellness plans. Key features include inventory optimization, product and pricing management, enhanced reporting, and schedule management.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

289

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

5000

One-time payment

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

106

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

4.0

262

105

Value for money

Ease of use

Features

Customer support

47%

would recommend this app

Pros

“We transitioned from paper records to a fully digital workflow, implemented online forms, client communication tools, AI-assisted medical records, and a client app, all within a single platform.”

sebastian b.

Managing Partner

“Refunds, every step requiring multiple steps. When filling meds that are not in stock it would be nice to me able to choose dispense now on the medication tab or dispense later so that when the meds arrive we can print the label without having to disable the old rx and make a new one or else the cost is 0 dollars.”

Kaytee B.

Manager Inventory Lead

“The online booking and client app have made it easier for pet owners to stay connected and engaged in their pet’s care, and we’ve been able to provide clear estimates and communication without adding extra steps to our workflow.”

Kaitlynn S.

Practice Manager

Pros

“No other practice management software can be visually customized to see available resources at a glance.”

Jeffrey L.

Practice Manager

“Once a person learns the basics of the software, most things become fairly intuitive.”

Jeffrey L.

Practice Manager

“It is a geeks dream for being able to set up the way you and your staff will use this system.”

Holli D.

Practice Manager

Cons

“I really struggle with Digitail's inefficiency compared to other veterinary software platforms like Avimark and Cornerstone, which are much more quick and simple, taking less time away from patient care to enter charges and other practice management tasks.”

Amy N.

veterinarian

“So if I only want to count medications and vaccines and don’t want to look at supplies I can’t just print medications and vaccines I have to print the entire inventory list.”

danielle w.

Veterinarian and owner

“It may be slightly confusing at first that closing a sale no longer generates an invoice automatically, while the consultation medical record remains separate.”

Bashar A.

Admin

Cons

“The hardest thing the script labels you have to program and its not the easiest thing to do if you have never had to use programming keys.”

Holli D.

Practice Manager

“Cannot open multiple patients at once”

Erin M.

Veterinarian

“Wellness plans module is also not functional (cannot appropriately track these from a financial standpoint)”

Kirby P.

Veterinarian/Practice Owner