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DomicoCloud

Cloud-based self-storage business management tool

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DomicoCloud Pricing, Features, Reviews and Alternatives

DomicoCloud product overview

Price starts from

$

125

/momonth
Flat Rate

What is DomicoCloud?

DomicoCloud is a business management solution designed to help self storage companies manage processes related to accounting, payments, sales, and more. It allows facility managers to communicate with tenants via email or text, and store all conversations in their accounts on a centralized platform. Managers can create, assign, and track maintenance, security, or other tasks across contractors or employees, to help increase operational efficiency.

Key benefits of using DomicoCloud

• Customize the home screen with data widgets and open multiple windows at once for a productive work day
• Integrate DomicoCloud with top self storage operators for a streamlined operation
• Same day support for DomicoCloud management software and DomicoPay merchant services with a guaranteed 2-hr callback
• Partner with 36+ years of industry experience

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
Chat
FAQs/Forum

Training options

Webinars
In Person
Documentation
Live Online
Videos

DomicoCloud pricing information

Value for money

4.5

/5

14

Price starts from

$

125

/momonth
Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

DomicoCloud features

Functionality

4.3

/5

14
Total Features28 1 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
API
Billing & Invoicing
Alerts/Notifications
Document Management
Electronic Payments
Late Fee Calculation

DomicoCloud users reviews

Overall rating

4.6

/5

14

Positive reviews

86%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

11

1

1

1

0

Pros
The support team is the best thing about this product. Team always provides excellent service, experienced knowledge, and prompt responses and is always quick to help.

CG

Cindy G.

Integration and ease of use are the best things about this program.

LE

Liz E.

They are quick to help and always come up with a solution for any issue's or bumps in the road that we come across. Overall, we could not be happier that we made the switch to Domico Cloud.

KA

Katie A.

Cons
Whenever we have problems (eg. a hard drive failure, changing over credit card processor or not being able to find something in the program), the techs get back to us within minutes.

SK

Sandy K.

Functions change with updates and there is no notification of changes.

BT

Barbara T.

The email system used by Domico to communicate with tenants is problematic and very limited.

dh

david h.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Domico Cloud for Self Storage

Reviewed 2 years ago

With our previous software, we had a long wish list of things we wish it could do. Domico Cloud checked all the boxes on that wish list plus added many other additional features that made our office run that much smoother. The tech team with Domico Cloud has been a dream to work with. They are quick to help and always come up with a solution for any issue's or bumps in the road that we come across. Overall, we could not be happier that we made the switch to Domico Cloud.

Pros

We love how easy this program is to use. Everything is very user friendly so it was simple to hop right in and get going with the new program. There are also a lot of customizable options with the software which makes my job easier.

Cons

With all the customizable options, it took a little time to really dial in exactly what we wanted and to tweak the software to be exactly how we wanted. But once it is set up how we want, it works great!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Three years of experience

Reviewed 3 years ago

Overall experience is pleasant and simple enough to navigate.

Pros

*I like the Site Health graphs and charts. *I also like the calendar, however it would be nice to be able to scroll past or forward while having the customer action prompt open. This would help with figuring delinquencies. *Being able to build a map of our seven floors here is also nice, but sometimes certain floors will not show. This happens even after using the clear lock.

Cons

*I don't like that I can't have two customer's accounts open at once. It may take up to 15 minutes to rent a storage unit and when a different customer comes in to make a payment, they have to wait until we are finished with the rental to process the payment. It would be great to not have any customers waiting for that duration of time to make a payment. *I also don't particularly care how difficult it is to search for a customer by their account number. It took me forever to figure out that I had to put zeros in front the actual account number to search. Then sometimes that does not even work. Being able to search for a cell phone would also be more convenient being most people don't have "home" phones any more.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Domico has lots of issues

Reviewed a year ago

Customer service is good for onsite managers. There are lots of issues with Domico that appear to endlessly be on their "list to fix."

Pros

Customer service is good and responsive.

Cons

You have to choose between accurate reports or accurate reporting. There is no good way to create an audit walk around without creating issues with accurate company reports. If you try to create a report for walk around auditing that shows all units, including those combined with other units, your company reporting reporting will report those same units as vacant and available. This is a big problem. There is also no good way to show and entire rent roll that includes all billing plans and items. This has to be pieced together will several different tools and a nightmare project to off site management to create budgets and forecasts. The email system used by Domico to communicate with tenants is problematic and very limited.

Vendor response

Hello Dave, thank you for allowing us to help with your transition. The stand-alone has many great features but is antiquated. Our support group is very responsive and although some requests require more work, they're not overlooked.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Domico has met our needs!

Reviewed 3 years ago

We have use Domico since 2005. At first my husband just wanted to pay for the software but I am so glad that we kept the ongoing tech services. Whenever we have problems (eg. a hard drive failure, changing over credit card processor or not being able to find something in the program), the techs get back to us within minutes.

Pros

The software is very user friendly. The map of the facility makes it easy to see at a glance what is available and who is delinquent. The reports are very helpful for doing our walkthrough inventories. It automatically creates late notices.

Cons

We haven’t found anything yet that we don’t like.

Vendor response

Sandy, we have enjoyed our partnership with you just as much as you have with us. Thank you for you detailed review and hitting the points on how DOMICO Software helps you manage your storage facility. You made a really good point about the benefits of our tech support and how they are able to respond and assist with various issues. Although our software is made well and runs well, like any others will sometimes hit a snag. For these times, we believe that it is important to provide timely and thorough support. If you need anything, you know where to find us! Our best, Your DOMICO Support techs & team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Domico Self Storage Management software

Reviewed 3 years ago
Pros

It's easy to set up new customers and take payments from them. I can access detailed reports about delinquent customers.

Cons

You can add notes on specific customers, but you can't edit a note, or delete it when you don't need it anymore.

Vendor response

Chris, Thank you for your review and rating! We appreciate you sharing with those who are looking for self storage software how simple it is to complete day to day management tasks. The tools created in DOMICO for tracking and managing delinquencies is a huge deal for users. Your comment on the quirk that comes with the customer notes feature is a point other users make and sometimes wish for...

DomicoCloud FAQs and common questions

DomicoCloud has the following pricing plans:
Starting from: $125.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


DomicoCloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


DomicoCloud supports the following languages:
English


Yes, DomicoCloud has an API available for use.


DomicoCloud offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, Chat, FAQs/Forum

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