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Manage Rentals Better. For Free. Start Saving Time & Money.

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Innago Pricing, Features, Reviews and Alternatives

Innago product overview

Price starts from

0

Flat Rate

What is Innago?

Innago is a free, easy-to-use property management software solution, designed to save you time & money. Our mission is to make renting simple, accessible, & affordable for landlords of any size. Too many alternatives are expensive & overwhelming, turning a "solution" into a problem. Innago allows you to easily: collect rent, screen tenants, list properties, manage work orders, create applications, sign leases, organize financials, communicate with tenants, & much more!

Key benefits of using Innago

Online Rent Collection
Tenant Screening
Lease Signing
Work Order Management
Tenant Communication
And Much More!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base

Training options

Live Online
Documentation
Videos
Webinars

Innago pricing information

Value for money

5.0

/5

313

Starting from

0

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Innago features

Functionality

4.8

/5

313

Total features

89

8 categories

Most valued features by users

Reservations Management
Third-Party Integrations
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
API
Payment Processing
Billing & Invoicing

Functionality contenders

Innago users reviews

Overall Rating

4.9

/5

313

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.7/10
Rating distribution

5

4

3

2

1

281

27

4

0

1

Pros
I like the fact there is a very slick looking app for tenants. This helps me provide a more enjoyable and professional experience for them.
I was elated to find Innago - it's exactly what I was looking for, and I was amazed that it was basically free to use for the property manager.
Love the idea of being able to do everything we need on one site, screen tenants, input or upload lease agreements and accept payments. For a beginner investor this app has worked great.
Cons
I manage 60 tenants with fairly high turnover. After trying out several other companies and being disappointed when it comes to customer service or features I finally can across INNAGO.
I sometimes find it confusing when adding late fees to different types of leases.
Occasionally, the product adds a new feature that is hard to understand at first. Also, sometimes a delay in rent entering my bank account.

Overall rating contenders

ND
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Noelle D.

Property Manager

Real Estate, 1-10 employees

Review source

Overall Rating

User friendly and an easy way to communicate with tenants

Reviewed a year ago

Transcript

Noelle: Hi. My name's Noelle. I work in accounting for Planet Remodeling. And I give Innago a five out...

BC
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Brandi C.

Artist/ owner

Arts and Crafts, self-employed

Review source

Overall Rating

Great Inexpensive Management Software Program.

Reviewed 7 months ago

Transcript

Brandi: My name is Brandi. I am the owner of my rental property and management company. I have anywhere...

Vendor response

Thank you Brandi! So glad to hear Innago has been helpful! We'll keep working to make it even better.

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Melissa J.

Commercial Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Dependable and streamlined property management platform

Reviewed a year ago

I love that Innago sends automated emails to my tenants when rent is due. If rent is overdue and a late payment fee is added per the lease agreement, having Innago send it rather than me contacting the tenant makes it much more professional and impartial. My tenants are paying on average 5 days earlier than before I implemented Innago. This is all at no cost to me! This is a piece of software that makes sense for any commercial or residential landlord that would appreciate a more professional and transparent interaction with their clients.

Pros

The most impactful features that Innago gave me include:- Easy to maintain and view rent payment status from all tenants- Optional online rent payment from tenants at no cost to me- Automatic email reminders for rent / other charges due- Storage of lease files- Ability to pre-schedule rent increases per the lease in place.- Platform for tenant and landlord to communicate including online lease signing/lease storage, maintenance requests and repair resolution.

Cons

I would like the ability to preview communications /invitation with the prospective tenant prior to sending it so that I can make sure it is correct. I would like a feature for the tenant name field to have an alternative field for 'business name' rather than First Name and Last Name.

PK
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PAUL K.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great for small ( 25 units ) users

Reviewed 3 years ago

Excellent

Pros

I am in my late 60's so I am not acclimated to changing things that I have done from a long time. I switched over to Innago about two years ago mostly to consolidate my tenant payments in one place. I have since added tenant screening and will be adding the background check as well. What I most appreciate is the excellent customer service !!! When you call unlike most places you speak to a live person. They are knowledgeable on how to use the software and walk you through step by step. I highly recommend this company.

Cons

Having used this software for two yearsI have not found any as of now.

zf
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zach f.

Real Estate, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Value driven for small business or personal rentals

Reviewed 6 years ago

Can they make you a website? Yes, they can. Can you Ensign contracts etc? Yes, can sign leases online. Free Online applications. Rolled out in next 30 days. Tenant screening? Yes. Partnered with Transunion. Does it publish vacancies? No marketing of units. Doesn’t post to any renting website. App? No app for the phone yet. Tenant communication - only through the portal and/or email them No Owner portal. Only one signal sign on.(can’t have multiple sign ons), but you can set up accounts by owner. Does accounting sync to a bank account? To QBO, and multiple accounts can sync to one QBO, maybe? Renter insurance accountability? Nothing yet. Looking into it.

Pros

I love how their pricing works. It's a free product to use, it only costs you when a client pays through their system. They are definitely for the value driven.

Cons

Only one signal sign on.(can’t have multiple sign ons), but you can set up accounts by owner. If you have multiple owners of different properties in your portfolio, you will need to set up an individual account for each. Hence why it is only good for small business or personal rentals. They don't have a lot of the features other software's like it has, but it has the core main few.

Vendor response

Thanks for the feedback, Zach! As you pointed out, we take pride in being value-driven. So much so that all our features are now 100% free to use for landlords/property managers. We're also happy to say that we now offer multi-user login for our accounts, so different owners can be accommodated. Renters insurance is coming soon as well, so keep an eye out!

AR
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Verified reviewer

Commercial Real Estate, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy use for any level.

Reviewed 4 months ago
Pros

What I like the most of Innago is that it is so easy to use. I started off with no experience and I was able to setup my tenants with no hassle. The tracking of payments is probably my favorite thing thus far. I am able to keep all my tenants document in one application.

Cons

I would say the small thing that is a bit of a hassle is adding multiple tenants to the same house hold but other than that everything is smooth.

AC
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Adam C.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Owner/Operator - Impressed!

Reviewed 3 years ago

Very happy. If there was an issue, the tech support reached out within an hour. I would even get responses on a Sunday. The customer service has been stellar overall.

Pros

The side menu on this software makes it easy to navigate for all users who are tech savvy or not. I really enjoy the automation Innago provides for rental payment collection. Many of my tenants have expressed how satisfied they are on their end. 93% of my tenants have happily switched to Innago. Additionally it is FREE to landlords which is very appealing to those who are not on a large enterprise level of units.

Cons

Currently there is no iOS app available to landlords - only tenants.

Vendor response

Thanks Adam! iOS app for landlords incoming soon!

Innago FAQs

Q. What type of pricing plans does Innago offer?

Innago has the following pricing plans:
Starting from: $0.00
Pricing model: Free
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Innago?

Innago has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Innago support?

Innago supports the following languages:
English


Q. Does Innago support mobile devices?

Innago supports the following devices:
Android, iPad, iPhone


Q. Does Innago offer an API?

Yes, Innago has an API available for use.


Q. What other apps does Innago integrate with?

Innago integrates with the following applications:
QuickBooks Online


Q. What level of support does Innago offer?

Innago offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base

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