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Innago
4.9
(267)

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Manage Rentals Better. For Free. Start Saving Time & Money.

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(14)

Innago Pricing, Features, Reviews and Alternatives

Innago product overview

What is Innago ?

Innago is a free, easy-to-use property management software solution, designed to save you time & money. Our mission is to make renting simple, accessible, & affordable for landlords of any size. Too many alternatives are expensive & overwhelming, turning a "solution" into a problem. Innago allows you to easily: collect rent, screen tenants, list properties, manage work orders, create applications, sign leases, organize financials, communicate with tenants, & much more!

Key benefits of using Innago

Online Rent Collection
Tenant Screening
Lease Signing
Work Order Management
Tenant Communication
And Much More!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base

Training options

Live Online
Documentation
Videos
Webinars

Innago pricing information

Value for money

5.0

/5

267

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Innago features

Functionality

4.8

/5

267

Total features

89

7 categories

Most valued features by users

Reservations Management
Reporting & Statistics
Third Party Integrations
Activity Dashboard
Reporting/Analytics
Electronic Payments
Payment Processing
API

Functionality contenders

Innago users reviews

Overall Rating

4.9

/5

267

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.68/10
Rating distribution

5

4

3

2

1

238

25

4

0

0

Pros
I like the fact there is a very slick looking app for tenants. This helps me provide a more enjoyable and professional experience for them.
I was elated to find Innago - it's exactly what I was looking for, and I was amazed that it was basically free to use for the property manager.
Love the idea of being able to do everything we need on one site, screen tenants, input or upload lease agreements and accept payments. For a beginner investor this app has worked great.
Cons
I manage 60 tenants with fairly high turnover. After trying out several other companies and being disappointed when it comes to customer service or features I finally can across INNAGO.
I sometimes find it confusing when adding late fees to different types of leases.
Occasionally, the product adds a new feature that is hard to understand at first. Also, sometimes a delay in rent entering my bank account.

Overall rating contenders

ND
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Noelle D.

Property Manager

Real Estate, 1-10 employees

Review source

Overall Rating

User friendly and an easy way to communicate with tenants

Reviewed 2 months ago

Transcript

Noelle: Hi. My name's Noelle. I work in accounting for Planet Remodeling. And I give Innago a five out...

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Maurice C.

Real Estate, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Customer Service is A1

Reviewed 5 months ago
Pros

I love that my tenants can set up their own profiles with their co signers.

Cons

The non texting feature, and we need a task manager inside the software.

MM
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Miller M.

Real Estate, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Innago is exactly what we were looking for

Reviewed 7 months ago

I cannot imagine managing my 3 units without it.

Pros

My favorite features are:1. Online payments from tenants2. Automatic late fees3. Maintenance request portal4. Free for the landlord5. Online applications6. Tenant screening (background checks, etc)7. Lease signing8. Ability to post vacancies in the software

Cons

The only con I've found is that you cannot send messages to Tenants through the app. I have to hop on the web version to do that.I'm sure that will come soon (assuming I'm not just missing it somewhere in the app)

BD
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Bob D.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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After 2 months of Use , this is March 9, 2022

Reviewed a year ago

Not perfect they need some work but trying

Pros

I like the price Free to landlords and only $2 to send ACH or E-Checks for tenants

Cons

There are a lot of bugs, even if the error is user error there seems to be no system to tell the user the issue so you have to contact support which is very time consuming, I have been waiting for a couple weeks now for a fix on the lease data boxes shifting, Cannot send lease because they will come back with data boxes that have shifted and will need to be redone, I have had to send lease outside of Innago. I hope these issues get resolved very soon, i will do an update here in a couple more months

RM
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Randall M.

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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No Brainer Property management software

Reviewed 3 months ago

I researched many platforms before deciding on Innago and I'm very pleased with my decision.Like I tell people try it and you and your customers will love it!!

Pros

I like the ease of use, the app UI is so simple and the way the colors and fonts on the dashboard make an easy read. My customer's have commented how easy it easy to communicate and make payment which for me is critically important. [sensitive content hidden] is always so responsive with any questions and if he doesn't have the answer he will actually research and get back to you. Honestly that just doesn't seem to happen in this day and age.

Cons

I wish when logging into the app or software the login would be at the top so I wouldn't have to scroll down every time to log in. I also wish it had face ID but honestly this doesn't effect the overall customer/owner experienece.

RC
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Robert C.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Beats paying massive amounts of money to quick books.

Reviewed 10 months ago
Pros

The ACH feature works great for tenant that don't want to stand in line at the bank or pay me directly.

Cons

I wish there was more accounting features than just expense tracking, but at that point you're getting into the lane of quick books or other accounting software.

Vendor response

Hi Robert, we appreciate your review! Happy to see that you're saving more by not paying massive amounts to quick books. If you need more assistance on our accounting features, please contact us at support@innago.com

Innago FAQs

Q. What type of pricing plans does Innago offer?

Innago has the following pricing plans:
Pricing model: Free
Free Trial: Available


Q. Who are the typical users of Innago ?

Innago has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Innago support?

Innago supports the following languages:
English

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Q. Does Innago support mobile devices?

Innago supports the following devices:
Android, iPad, iPhone

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Q. Does Innago offer an API?

Yes, Innago has an API available for use.

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Q. What other apps does Innago integrate with?

Innago integrates with the following applications:
Quickbooks Online

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Q. What level of support does Innago offer?

Innago offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base

See alternatives

Related categories