This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Innago

Manage Rentals Better. For Free. Start Saving Time & Money.

visit website

Innago Pricing, Features, Reviews and Alternatives

Innago product overview

What is Innago ?

Innago is a free, easy-to-use property management software solution, designed to save you time & money. Our mission is to make renting simple, accessible, & affordable for landlords of any size. Too many alternatives are expensive & overwhelming, turning a "solution" into a problem. Innago allows you to easily: collect rent, screen tenants, list properties, manage work orders, create applications, sign leases, organize financials, communicate with tenants, & much more!

Book demo

Key benefits of using Innago

Online Rent Collection
Tenant Screening
Lease Signing
Work Order Management
Tenant Communication
And Much More!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base

Training options

Live Online
Documentation
Videos
Webinars

Innago pricing information

Value for money

5.0

/5

109

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Innago features

Functionality

4.7

/5

109
Total Features53 4 categories

Most valued features by users

Reporting & Statistics
Payment Processing
Electronic Payments
Channel Management
Contact Management
Historical Reporting
Late Fee Calculation
Customizable Templates

Functionality contenders

Innago users reviews

Overall rating

4.9

/5

109

Positive reviews

98%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.76/10
Rating distribution

5

4

3

2

1

95

12

2

0

0

Pros
I like the fact there is a very slick looking app for tenants. This helps me provide a more enjoyable and professional experience for them.

CO

Christian O.

I was elated to find Innago - it's exactly what I was looking for, and I was amazed that it was basically free to use for the property manager.

BO

Brandon O.

Love the idea of being able to do everything we need on one site, screen tenants, input or upload lease agreements and accept payments. For a beginner investor this app has worked great.

DS

Dana S.

Cons
I manage 60 tenants with fairly high turnover. After trying out several other companies and being disappointed when it comes to customer service or features I finally can across INNAGO.

BW

Brandon W.

I sometimes find it confusing when adding late fees to different types of leases.

JB

John B.

Occasionally, the product adds a new feature that is hard to understand at first. Also, sometimes a delay in rent entering my bank account.

MH

Michael H.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Saved my company hundreds of dollars thus far

Reviewed 10 months ago

Awesome

Pros

Innago is convenient, easy to use, and FREE for landlords! My company has over 130 rent to own homes, and we were stuck in the stone age of technology. Innago made it possible for my company to accept payments online from our clients. Not all of our clients have taken advantage of of this option but over 20+ have. All my the tenants whom have tried it, love it as well. It's made getting rents on time easier and has saved us hundreds in fuel by limiting our travel for collections. [SENSITIVE CONTENT HIDDEN] is amazing at helping navigate the site and is always responsive. Thanks [SENSITIVE CONTENT HIDDEN]!

Cons

No complaints, I love Innago. Best affordable software

Vendor response

We appreciate the review, Alicia. Glad we could help!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Innago review

Reviewed 9 months ago

At first I had a hard time due to the fact I never had any computer training. Now that I learned to use the app is not hard a all. The support is hand down the best I have ever experienced. I was having issues with my lease templates. I emailed [SENSITIVE CONTENT HIDDEN] at 9 PM with the problem. They set everything up for me and was posted on the app at 12 AM. All my apartments are college rentals (West Virginia University). I have parents telling me all the how much they love the app. I have not had one complaint about the fees charged for payments. Overall all I think it a great software.

Pros

Price. The support. If I'm walking around my units and some stops me to give me a check or cash. I can open the app on my phone to record the rent. Then I just drop it off at my bank on the way home. I like that each tenants email and phone number is available to view on the app.

Cons

Need a shortcut to access that app for owners (It's coming soon I hear).

Vendor response

Thanks for the review, Carter! We're glad you've had a great experience with your account rep. And good news - our app for landlords is on the roadmap for 2021, so be on the lookout!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Owner/Operator - Impressed!

Reviewed a month ago

Very happy. If there was an issue, the tech support reached out within an hour. I would even get responses on a Sunday. The customer service has been stellar overall.

Pros

The side menu on this software makes it easy to navigate for all users who are tech savvy or not. I really enjoy the automation Innago provides for rental payment collection. Many of my tenants have expressed how satisfied they are on their end. 93% of my tenants have happily switched to Innago. Additionally it is FREE to landlords which is very appealing to those who are not on a large enterprise level of units.

Cons

Currently there is no iOS app available to landlords - only tenants.

Vendor response

Thanks Adam! iOS app for landlords incoming soon!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Customer Service is on point

Reviewed 4 months ago

Customer service has been very good and responsive. Tenants seems to find the software easy to use.

Pros

Integration was simple and software is easy for tenants. Customer service is always quick and helpful.

Cons

There are bugs in the software that are user facing, while they are resolved quickly it seems there needs to be further testing before deploying new features.

Vendor response

Thanks for the review, Stephanie! We're always working hard to root out bugs. Some scenarios can be difficult to test for, but we'll keep working hard to add to our test kit so we can give you an even better experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Newbie user

Reviewed 11 days ago

overall similar to other products out there so you will see the userface being the same as it is easy to operate

Pros

that it is browser based I did not need to download software

Cons

That at one time it was not stand a lone, marketing would have to be outside of innago portal

Vendor response

Thanks so much for the review, Trusten! I'm glad we were able to get your con resolved. Hopefully you enjoy using the marketing features in Innago!

Innago FAQs and common questions

Innago has the following pricing plans:
Pricing model: Free
Free Trial: Available


Innago has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Innago supports the following devices:
Android, iPhone, iPad


No, Innago does not have an API available.


Innago integrates with the following applications:
QuickBooks Online


Innago offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base

Related categories