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Hemlane Pricing, Features, Reviews and Alternatives

Hemlane product overview

Price starts from

30

Per month

Usage Based

What is Hemlane?

Oversee, organize and advertise long-term rental properties securely with Hemlane’s cloud-based real estate management software for real estate investors and managers. By incorporating marketing features, applicant screening, online payments and cloud-based data storage, Hemlane aims to provide property owners with a comprehensive real estate management software.

Key benefits of using Hemlane

  • Increase application leads by utilizing Hemlane’s 40+ listing website connections including Zillow, Trulia, Padmapper, Zumper and Apartmentlist.

  • Keep track of repair jobs with Hemlane’s maintenance platform which allows tenants to upload photos, schedule repair and coordinate payment for completed jobs.

  • Connect with professionals in the local property area to assist with property viewings, inspections and other management tasks.

  • Seek advice from Hemlane’s legal partner, Rocket Lawyer, who is on-hand to provide on-call support and advice in regards to contracts and state-specific tenancy laws.

  • Take control of your finances with Hemlane’s integrated accounts system. Users can trigger payments, initiate late fees and pay agents with online ACH transfers. The software aims to make transfers faster with instant bank verification and digital signature.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    24/7 (Live rep)
    FAQs/Forum
    Email/Help Desk
    Chat
    Phone Support

    Training options

    Live Online
    In Person
    Documentation
    Webinars
    Videos

    Hemlane pricing information

    Value for money

    4.9

    /5

    123

    Starting from

    30

    Per month

    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Hemlane features

    Functionality

    4.7

    /5

    123

    Total features

    61

    4 categories

    Most valued features by users

    Contact Management
    Document Management
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    Data Import/Export
    Third Party Integrations
    Document Storage

    Hemlane users reviews

    Overall Rating

    4.8

    /5

    123

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.49/10
    Rating distribution

    5

    4

    3

    2

    1

    103

    18

    2

    0

    0

    Pros
    The most important feature that I love is "Transparency" , a platform that is designed to be clear with your landlords without any gimmick.

    RC

    Raul C.

    In addition to the platform being user friendly, the customer services is amazing.

    MC

    Margaret C.

    I really like the ability to put available apartments up on so many advertising plat forms with the ease of pushing the "advertise" button.

    PY

    Peyton Y.

    Cons
    The mobile version of the site does not seem to work well. Both myself and tenants have had problems with it.

    LL

    Lukas L.

    Some times I get lost going from one tab to another.

    TR

    Tony R.

    I still have minor problem with the financial and ledger keeping tab.

    TK

    Taniza K.

    Overall rating contenders

    Overall Rating

    Best business decision of 2020!

    Reviewed 2 months ago

    Transcript

    Doug H: Hi, my name is Doug. And I'm a property owner in Indianapolis, Indiana. I give Hemlane five stars....

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great value and customer support for small business owner

    Reviewed 2 years ago

    We did extensive research when choosing on online platform for the management of our properties. Hemlane was one of the only platforms that we felt truly protected on, as landlords who are conscious about legal concerns around allowing online payments. But we also greatly appreciate that the software is easy to use for our tenants, and so far, they really appreciate the functionality of it! It’s made communication and processes so much more seamless!

    Pros

    Being able to provide my tenants with a secure platform for online payments and communication has made our operations so much more seamless! The customer service has been exceptional, and there are so many other features we are still learning, ad have yet to implement. What a great value for our money as a small business!

    Cons

    The financial features are still basic, but I appreciate their compatibility with QuickBooks and other software.

    Vendor response

    Thanks Jessica! And, we look forward to improving the financials for you!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Hemlane saved my business!

    Reviewed a year ago

    I have been utilizing Hemlane for the past couple years and every time I have a question or concern they are always super responsive and help with any assistance I may need whether it be with tenants or Landlords. Exceptional service! Looking forward to continuing to do business with Hemlane and growing my Management company.

    Pros

    The most important feature that I love is "Transparency" , a platform that is designed to be clear with your landlords without any gimmick. The rent's being directed to their accounts at a push of a button is super helpful. The communication feature between the tenants is great! Simplicity is also key here with this platform.

    Cons

    To be picky I do think the platform is a little compartmentalized a little too much it makes it a little hard to navigate certain things. However, once you get the hang of it you know your way around. I would say the two things Hemlane can improve on is 1.) Guest Cards a little bit of a easier way to schedule a showing. The showing set up is kind of weird. I don't use it but would like it to be integrated with my calendar. 2.) The maintenance requests are a little hard to navigate such as recording payments and such. Just very minimal technical things. Hemlane is constantly improving their software though.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great experience!

    Reviewed 2 months ago

    I have had a great experience using Hemlane. I moved to a new city over an hour away and instead of selling my house, I wanted to make it a rental property. The rental property industry/ process was all very new to me and Hemlane made it very easy. I have the "Complete" package and it gives me a huge sense of relief. I did not need an agent to help find a tenant, but I do use all of the other features...

    Pros

    I have only been using Hemlane for less than 6 months, but so far what I like most about this software is the Dashboard. This allows me to see at a quick glance the following information; outstanding tasks, quick stats of my property, and quick jump links to other areas of the site that are frequently used.

    Cons

    My honest review is that I have not found something that I dislike about Hemlane. All of my requests have been fulfilled.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Terrific tool, really enjoy how it's made my life easier!

    Reviewed 5 years ago
    Pros

    It's pretty quick and easy to get right into it and start working. And, I have never experienced such incredible customer support with software - simply the best, and the standard by which all others should be judged.

    Cons

    There are a couple functionality elements that sometimes leaving me scratching my head. But once I get it, I'm good to go.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Hemlane Review

    Reviewed 3 months ago

    Overall Experience using Hemlane is very good and I am able to manage the online property easily.

    Pros

    What I liked most about Hemlane is it's customer support and well documentation. And it is very easy to manage property online and reports on top of that.

    Cons

    What I disliked about Hemlane is, I face much issues in navigating to one tab to other tab. Other than all good using Hemlane.

    Hemlane FAQs and common questions

    Q. What type of pricing plans does Hemlane offer?

    Hemlane has the following pricing plans:
    Starting from: $30.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Hemlane?

    Hemlane has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Hemlane support?

    Hemlane supports the following languages:
    English


    Q. Does Hemlane support mobile devices?

    Hemlane supports the following devices:
    Android, iPad, iPhone


    Q. Does Hemlane offer an API?

    No, Hemlane does not have an API available.


    Q. What other apps does Hemlane integrate with?

    Hemlane integrates with the following applications:
    Zillow Rental Manager, Zumper, Stripe


    Q. What level of support does Hemlane offer?

    Hemlane offers the following support options:
    Knowledge Base, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat, Phone Support

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