Hemlane Pricing, Features, Reviews & Alternatives

Hemlane

All-in-one leasing and property management solution

4.84/5 (116 reviews)

Hemlane overview

What is Hemlane?

Oversee, organize and advertise long-term rental properties securely with Hemlane’s cloud-based real estate management software for real estate investors and managers. By incorporating marketing features, applicant screening, online payments and cloud-based data storage, Hemlane aims to provide property owners with a comprehensive real estate management software.

From the first moment, Hemlane assists with the initial lead capturing by creating a personalized website with property details and application links. Users can also take advantage of Hemlane’s syndication to over 40 rental listing websites to market their property and generate leads. Once the application process begins - via a comprehensive tenant application form - owners can use Hemlane’s software to carry out background checks and access credit reports. The Complete package equips users with legal partner support giving access to on-call advice and state-specific lease agreements in order to simplify the contracting process.

Property owners and managers can track tenants and leases, with notifications and alerts on past due rent payments. In order to maintain communication, alerts and reminders are automatically triggered and automatic payment can be scheduled online via ACH transfer and instant bank verification. Hemlane also improves owner-tenant relationships by providing an integrated maintenance portal with constant and clear communication.
www.hemlane.com

Pricing

Starting from
$30/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Hemlane screenshot: Oversee and manage listings all from one placeHemlane screenshot: Manage current rentals and keep track of payments with integrated finance featuresHemlane screenshot: Create a personalized website to advertise properties and arrange showingsHemlane screenshot: Share documents, including contracts and applications, securely with Hemlane's cloud-based document storageHemlane screenshot: Review maintenance requests and communicate with tenants to organize repairsHemlane screenshot: Create customized websites to advertize propertiesHemlane screenshot: Access Hemlane from any device so that urgent matters can be resolved quickly and on-the-go

Hemlane user reviews

Value for money
Features
Ease of use
Customer support
  4.9
  4.7
  4.7
  4.9
Jesus R.

Hemlane for Property Manager's

Used daily for 1-2 years
Reviewed 2021-02-10
Review Source: Capterra

It is easy to use once it is set up the maintance department is superb and they are constantly taking care of the tenants

Pros
Easy to use. The office upgrades the software to make it easier for the user to work with

Cons
There are still things that I personally will like to change but I always talk to their office and they had made the change

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Raul C.

Hemlane saved my business!

Used daily for 1-2 years
Reviewed 2021-02-10
Review Source: Capterra

I have been utilizing Hemlane for the past couple years and every time I have a question or concern they are always super responsive and help with any assistance I may need whether it be with tenants or Landlords. Exceptional service! Looking forward to continuing to do business with Hemlane and growing my Management company.

Pros
The most important feature that I love is "Transparency" , a platform that is designed to be clear with your landlords without any gimmick. The rent's being directed to their accounts at a push of a button is super helpful. The communication feature between the tenants is great! Simplicity is also key here with this platform.

Cons
To be picky I do think the platform is a little compartmentalized a little too much it makes it a little hard to navigate certain things. However, once you get the hang of it you know your way around. I would say the two things Hemlane can improve on is 1.) Guest Cards a little bit of a easier way to schedule a showing. The showing set up is kind of weird. I don't use it but would like it to be integrated with my calendar. 2.) The maintenance requests are a little hard to navigate such as recording payments and such. Just very minimal technical things. Hemlane is constantly improving their software though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dillon E.

Great Customer Service and Onboarding

Used daily for less than 6 months
Reviewed 2021-05-25
Review Source: Capterra

I've had a great experience with Hemlane. Onboarding could not have gone smoother and the overall value of the software is there.

Pros
The services that it provides is definitely towards the upper end for property management software. The pricing is about middle of the road which makes the value for the price pretty high. The best part about the company has been [SENSITIVE CONTENT HIDDEN]. I purchased a property with a tenant that had bad contact information listed. He helped give me resources to onboard the tenant and has made the software very easy to use.

Cons
The price could always be a little bit more affordable. Currently their largest option is $40/unit/month. Normally that would be very competitive but since I invest in lower income housing, it gets closer to the 8-10% that a normal property manager would charge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mark F.

Terrific tool, really enjoy how it's made my life easier!

Used weekly for 6-12 months
Reviewed 2017-11-15
Review Source: Capterra

Pros
It's pretty quick and easy to get right into it and start working. And, I have never experienced such incredible customer support with software - simply the best, and the standard by which all others should be judged.

Cons
There are a couple functionality elements that sometimes leaving me scratching my head. But once I get it, I'm good to go.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Peyton Y.

Hemlane Review

Used daily for 6-12 months
Reviewed 2021-02-19
Review Source: Capterra

Overall, Hemlane has given tenants more options for paying rent, people are able to put down a security deposit from out of town (military typically), and people are seeing our advertisements from so many different platforms. It has also helped us keep track of rent better and has given us an easier way for tenants to put in workorders.

Pros
I really like the ability to put available apartments up on so many advertising plat forms with the ease of pushing the "advertise" button. We are able to easily get a large number eligible of applicants within a couple days, and usually the units are rented out within a week or so. I also love how easy it is to message all tenants in a mass message - or even just message one tenant really fast. This has been great with maintenance and workorders.

Cons
Some of the financial stuff was hard to figure out and can still be difficult. Reconciling the hemlane payments to the bank and into QuickBooks gets hard sometimes. It would be nice if there was a way it would all link so I wouldn't have to search each payment reference number.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Hemlane pricing

Starting from
$30/month
Pricing options
Free trial
Subscription
View Pricing Plans

No setup costs, monthly or annual subscription, annual billing for best rates, cancel at any time.

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ANNUAL SUBSCRIPTION PRICING
BASIC PACKAGE: $2 per month per unit + $28 base price
ESSE TIAL PACKAGE: $12 per month per unit + $28 base price
COMPLETE PACKAGE: $32 per month per unit + $28 base price

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MONTHLY SUBSCRIPTION PRICING
BASIC PACKAGE: $2.5 per month per unit + $34 base price
ESSE TIAL PACKAGE: $15 per month per unit + $34 base price
COMPLETE PACKAGE: $40 per month per unit + $34 base price

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Complete package includes: legal on-call advice, maintenance coordination, connection to local third party agents and more.

Hemlane features

Billing & Invoicing
Document Management
Document Storage
Maintenance Management
Payment Processing
Portfolio Management
Tenant Tracking
Website Management

API (71 other apps)
Accounting (79 other apps)
Activity Dashboard (108 other apps)
Activity Tracking (67 other apps)
Alerts/Notifications (110 other apps)
Contact Management (134 other apps)
Data Import/Export (74 other apps)
Lead Management (73 other apps)
Reporting & Statistics (106 other apps)
Reporting/Analytics (76 other apps)
Task Management (66 other apps)
Third Party Integrations (72 other apps)

Additional information for Hemlane

Benefits

Increase application leads by utilizing Hemlane’s 40+ listing website connections including Zillow, Trulia, Padmapper, Zumper and Apartmentlist.

Keep track of repair jobs with Hemlane’s maintenance platform which allows tenants to upload photos, schedule repair and coordinate payment for completed jobs.

Connect with professionals in the local property area to assist with property viewings, inspections and other management tasks.

Seek advice from Hemlane’s legal partner, Rocket Lawyer, who is on-hand to provide on-call support and advice in regards to contracts and state-specific tenancy laws.

Take control of your finances with Hemlane’s integrated accounts system. Users can trigger payments, initiate late fees and pay agents with online ACH transfers. The software aims to make transfers faster with instant bank verification and digital signature.