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Hemlane

4.8
(152)

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All-in-one leasing and property management solution

(9)

Hemlane Pricing, Features, Reviews and Alternatives

Hemlane FAQs

Q. What type of pricing plans does Hemlane offer?

Hemlane has the following pricing plans:
Starting from: $2.50/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Hemlane?

Hemlane has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Hemlane support?

Hemlane supports the following languages:
English

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Q. Does Hemlane support mobile devices?

Hemlane supports the following devices:
Android, iPad, iPhone

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Q. Does Hemlane offer an API?

No, Hemlane does not have an API available.

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Q. What other apps does Hemlane integrate with?

Hemlane integrates with the following applications:
Zillow Rental Manager, Zumper, Stripe

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Q. What level of support does Hemlane offer?

Hemlane offers the following support options:
Knowledge Base, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat, Phone Support

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Hemlane product overview

Price starts from

2.50

Per month

Other

What is Hemlane?

Oversee, organize and advertise long-term rental properties securely with Hemlane’s cloud-based real estate management software for real estate investors and managers. By incorporating marketing features, applicant screening, online payments and cloud-based data storage, Hemlane aims to provide property owners with a comprehensive real estate management software.

Key benefits of using Hemlane

  • Increase application leads by utilizing Hemlane’s 40+ listing website connections including Zillow, Trulia, Padmapper, Zumper and Apartmentlist.

  • Keep track of repair jobs with Hemlane’s maintenance platform which allows tenants to upload photos, schedule repair and coordinate payment for completed jobs.

  • Connect with professionals in the local property area to assist with property viewings, inspections and other management tasks.

  • Seek advice from Hemlane’s legal partner, Rocket Lawyer, who is on-hand to provide on-call support and advice in regards to contracts and state-specific tenancy laws.

  • Take control of your finances with Hemlane’s integrated accounts system. Users can trigger payments, initiate late fees and pay agents with online ACH transfers. The software aims to make transfers faster with instant bank verification and digital signature.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    24/7 (Live rep)
    FAQs/Forum
    Email/Help Desk
    Chat
    Phone Support

    Training options

    Live Online
    In Person
    Documentation
    Webinars
    Videos

    Not sure about Hemlane? Compare it with a popular alternative

    Starting from

    2.50

    Per month

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    Pricing range

    Starting from

    49

    Per month

    Flat Rate

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    Free trial
    Pricing range
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    Value for money
    Customer support
    Ease of use
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    Why am I seeing this?

    Hemlane pricing information

    Value for money

    4.8

    /5

    152

    Starting from

    2.50

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Hemlane features

    Functionality

    4.7

    /5

    152

    Total features

    66

    6 categories

    Most valued features by users

    Contact Management
    Reporting & Statistics
    Document Management
    Activity Dashboard
    Alerts/Notifications
    Third Party Integrations
    Task Management
    Data Import/Export

    Hemlane users reviews

    Overall Rating

    4.8

    /5

    152

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.45/10
    Rating distribution

    5

    4

    3

    2

    1

    129

    19

    4

    0

    0

    Pros
    The most important feature that I love is "Transparency" , a platform that is designed to be clear with your landlords without any gimmick.
    In addition to the platform being user friendly, the customer services is amazing.
    I really like the ability to put available apartments up on so many advertising plat forms with the ease of pushing the "advertise" button.
    Cons
    The mobile version of the site does not seem to work well. Both myself and tenants have had problems with it.
    Some times I get lost going from one tab to another.
    I still have minor problem with the financial and ledger keeping tab.
    DH
    AvatarImg

    Doug H.

    President

    Real Estate, 1-10 employees

    Review source

    Overall Rating

    Best business decision of 2020!

    Reviewed 2 years ago

    Transcript

    Doug H: Hi, my name is Doug. And I'm a property owner in Indianapolis, Indiana. I give Hemlane five stars....

    JC
    AvatarImg

    Jacob C.

    Owner Manager

    Hospitality, 1-10 employees

    Review source

    Overall Rating

    Easy to Use, Customer Support exceptional good

    Reviewed 5 months ago

    Transcript

    Jacob C.: Hi, my name is Jacob. I'm the owner of a development and management company in multifamily...

    AvatarImg
    AvatarImg

    Andrew K.

    Computer Software, 11-50 employees

    Used monthly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Makes my life much easier

    Reviewed 5 years ago

    Mostly excellent! Their team is very responsive and supportive of any issues. They want YOU to succeed. They even helped me see that one of my units was underpriced and I ended up renting it out for $100/month more.

    Pros

    Hemlane makes it really easy for me to manage, collect and refund payments for tenants. I've been very pleased with that functionality and also the marketing automation. E.g. when you post a listing for a unit, it will automatically get posted on all the major sites where renters are looking. Then once people inquire, there is an automated e-mail response that encourages prospective tenants to fill out an application or reach out to the property contact with questions. I find this a very efficient way to manage dozens of inquiries when I post an availability and screen tenants efficiently. The application allows you to easily collect all the information for screening tenants in one place.

    Cons

    The user interface could use improvement. I had to reach out to support with questions a few times to learn how it works. It's not as intuitive as it could be which has created more of a learning curve than I would have liked. Processing online payments takes longer than I'd like (3-4 days)- though honestly this is probably more the fault of the ACH Network rather than anything Hemlane has control over.

    Vendor response

    Thanks Andrew for your review! We look forward to continuing to make the user experience the best in the industry! And we are happy to hear about the increased revenue with your rentals.

    MS
    AvatarImg

    Michael S.

    Banking, self-employed

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    My Experience with Hemlane

    Reviewed 3 years ago

    I wanted to automate my rental management somewhat to improve efficiencies and have the ability to onboard clients easier, automate the application and marketing processes, as well as warehousing the information and documentation in the cloud for remote access. I accomplished all those goals. It's relatively easy to learn and has good functionality. Mu experience was very good.

    Pros

    Cost was fair, complexity was understandable and not overwhelming for my application, it provides the desired detail and organization to assist me in managing a small portfolio of personally owned rentals. I am not using all the features yet, but I particularly like the ability to market properties from the software. It compared well in terms of cost - benefit to other products on the market.

    Cons

    I would like the ability to customize expense categories further for the property cash flow component, but I'm still learning and have found suitable workarounds as my knowledge of the software improves. It would be helpful if expense categories matched those on a schedule E tax form. The online application information requirements (for applicant's) is a tad weak and abbreviated, more required detail here would be helpful.

    MF
    AvatarImg

    Mark F.

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Terrific tool, really enjoy how it's made my life easier!

    Reviewed 6 years ago
    Pros

    It's pretty quick and easy to get right into it and start working. And, I have never experienced such incredible customer support with software - simply the best, and the standard by which all others should be judged.

    Cons

    There are a couple functionality elements that sometimes leaving me scratching my head. But once I get it, I'm good to go.

    DT
    AvatarImg

    David T.

    Real Estate, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent product, facilitates all aspects of property management

    Reviewed 3 months ago

    This program has greatly facilitated my ability to manage property, even though when I started I knew little about it.

    Pros

    Easy for tenants to navigate. Takes care of all the aspects of the property management. Love that I don't have to deal with money. All documents in the right place. Useful for screening tenants.

    Cons

    Integration with Zillow could be improved. Need a mobile app for tenantsPatients can not find the property guide too easily.

    Vendor response

    David, thanks so much for the review! We appreciate you taking time to provide us with some feedback. We look forward to improving our services for you with this in mind.

    JM
    AvatarImg

    Jenny M.

    Real Estate, self-employed

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    I like Hemlane

    Reviewed 3 years ago

    It's been a good experience overall.

    Pros

    The main features I use are the rent payment options and maintenance requests. I have really only used it for rent payments/income and electronic payment management, plus maintenance requests. It's helped me keep track of rent payments, it's also been greatly accepted by the tenants who really prefer to set up automatic electronic payments for their rent. It's also nice to have tenants contact me via Hemlane.com for maintenance/repair issues. It's much easier to track items that need addressing and it's less stressful to be contacted in that way.

    Cons

    I don't have any major complaints currently, definitely happy with it overall.

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