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eSchedule vs First Due Comparison (2026)

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eSchedule

First Due

Overview

Easy-to-use online software. Highly powerful & modular including: Scheduling, Timekeeping, Certification Tracking, E-Mail/Text Messaging, Online Forms, Equipment Tracking, Training Class Tracking, Online Documents & more. Built specifically for EMS, Fire and Police.

First Due is an end-to-end AI-powered public safety software solution that unifies emergency response, NERIS, ePCR, fire prevention, scheduling, training, assets, analytics, and more in one secure cloud-based application for Fire, EMS, and public safety agencies.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

1200

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

Value for money

Ease of use

Features

Customer support

91%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

Pros

“The platform keeps track of each employee's PTO time as its being used and the employee can see how much PTO time they have on any given day.”

Beth S.

Deputy Director, Community Affairs and Police Services

“The only drawback I’ve noticed with eSchedule is that it can feel a little overwhelming at first because of all the features. Once you get used to the layout, though, it becomes much easier to navigate.”

Lana F.

Administrative Assistant

“The timekeeping component integrates well with our payroll system.”

Cindy R.

HR Director

Pros

“It tracks all of my department's pay codes, member training hours, and integrates our pre-plans with the mobile responder app, giving us the ability to share information with our personnel and surrounding mutual aid partners with ease.”

Anthony P.

Fire Chief

“They are innovative and listen to their customers when it comes to new technology and settings that helps the everyday firefighter. Whether you are a volunteer department or career, this software is for you!”

Dylan R.

Fire Chief

“First Due is great because of all of the different modules that we were able to combine to get rid off all the individual software that we were using.”

Benjamin T.

Captain

Cons

“The appearance of the schedule on the website is somewhat cluttered and difficult to read, with all of the shifts at different facilities in one long list.”

Cory B.

Emergency Physician

“I can't think of anything that I don't like about eSchedule. When I needed something changed to fit our agency better, the programmers were able to accommodate the request.”

Jennifer M.

HR Director

“Signs out too quickly.”

Kelly W.

Manager

Cons

“The asset module needs some customizable fields for truck information. When requesting trade time it does not notify the person that is being asked to trade with.”

Benjamin T.

Captain

“As much as the system is modifiable, release updates are either slow to happen or are released with no explanation of the impact on other parts of the program.”

Jason F.

Fire Chief

“At times, there are so many new features and improvements that things sometimes get broken, causing temporary loss of some functionality.”

Joseph M.

Battalion Chief