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First Due vs Emergency Logs Comparison (2026)

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First Due

Emergency Logs

Overview

First Due is an end-to-end AI-powered public safety software solution that unifies emergency response, NERIS, ePCR, fire prevention, scheduling, training, assets, analytics, and more in one secure cloud-based application for Fire, EMS, and public safety agencies.

Emergency Logs is a fire and EMS operations platform built by first responders. Apparatus checks, fleet, PPE, SCBA, inventory, controlled substances, staffing, and work orders in one system. Modular, mobile-friendly, and audit-ready, with direct support from a team that has done the job.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

1200

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

4.9

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

Pros

“It tracks all of my department's pay codes, member training hours, and integrates our pre-plans with the mobile responder app, giving us the ability to share information with our personnel and surrounding mutual aid partners with ease.”

Anthony P.

Fire Chief

“They are innovative and listen to their customers when it comes to new technology and settings that helps the everyday firefighter. Whether you are a volunteer department or career, this software is for you!”

Dylan R.

Fire Chief

“First Due is great because of all of the different modules that we were able to combine to get rid off all the individual software that we were using.”

Benjamin T.

Captain

Pros

“On top of this, the team is friendly and cordial, and has it has made managing inventory much easier and more enjoyable in my experience.”

Brendan M.

Emergency Medical Technician, Inventory Manager

“Its UI is easy to navigate and customize, and its load times are generally fast.”

Brendan M.

Emergency Medical Technician, Inventory Manager

“For several years, TraxWorx has served as the indispensable foundation for our narcotics and EMS supply ordering documentation.”

Adam N.

EMS Fire Captain

Cons

“The asset module needs some customizable fields for truck information. When requesting trade time it does not notify the person that is being asked to trade with.”

Benjamin T.

Captain

“As much as the system is modifiable, release updates are either slow to happen or are released with no explanation of the impact on other parts of the program.”

Jason F.

Fire Chief

“At times, there are so many new features and improvements that things sometimes get broken, causing temporary loss of some functionality.”

Joseph M.

Battalion Chief

Cons

“Does not matter how good the software is, the software won’t get your coworkers to do it on time.”

James M.

Fire Captain