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ezyVet vs IDEXX Neo Comparison (2026)

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Good recommendations?

ezyVet

IDEXX Neo

Overview

Cloud-based veterinary practice management software that's easy use, rich in features and powerful integrations; enabling you to manage and grow your practice.

IDEXX Neo is the cloud-based practice software that is intuitive to use, easy to learn and built to make switching simple.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

260.5

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

290

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

279

205

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

4.2

117

Value for money

Ease of use

Features

Customer support

69%

would recommend this app

Pros

“Too many steps, parallel processes that don't overlap; tiny buttons you need to click her and there, but sometimes - not the buttons, the text, different colours.....”

Anthony Z.

Oncology Clinician

“Inventory tracking has improved tremendously with the ability to track inventory in the hospital and all truck locations.”

Ginger R.

Veterinarian

“No, but it definitely makes us more efficient & we are better set up to capture charges accurately by creating templates for all of our therapeutics, procedures & surgeries.”

Belle L.

Veterinary Practice Manager

Pros

“They told us the monthly fee would go up in July of 2023 and then each year annually”

PAMELA S.

Veterinarian and owner

“We signed up in March 2023 and ended the agreement in June of 2023 before using any of it. ”

PAMELA S.

Veterinarian and owner

“The fact that it has a cloud backup automatically and that we are able to have our students play around to get the actual feel of what a software is like.”

Jennifer G.

Program Specialist

Cons

“Part of this is because my hospital never provided any sort of training or standardized sop for use -there may be more efficient ways to use- but if you are a relief person or new user trying to navigate it without any instruction or I guess if it hasn't been customized for the practice flow, it is a nightmare.”

Margaret V.

Associate veterinarian

“My hospital also has an excessive list of bloodwork options, most of which are rarely used, making it EXTREMELY cumbersome to find the right labwork for a patient at a reasonable price.”

Margaret V.

Associate veterinarian

“It is hard to scroll through a patient's record if you are not on the right tabs.”

Margaret V.

Associate veterinarian

Cons

“They charged us upwards of 1400 dollars and refunded only 207 to this day and refuse to credit us any more. .”

PAMELA S.

Veterinarian and owner

“sensitive content hidden] said that we would get a refund of the product but in the end they ended up charging us for 3 months.”

PAMELA S.

Veterinarian and owner

“What I dislike about it most is sometimes it's hard to send records if you don't follow the same exact steps every time it won't send what you need sent”

Casey H.

Tech