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IDEXX Neo vs DaySmart Vet Comparison (2026)

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Good recommendations?

IDEXX Neo

DaySmart Vet

Overview

IDEXX Neo is the cloud-based practice software that is intuitive to use, easy to learn and built to make switching simple.

DaySmart Vet provides easy-to-use practice management software to automate tasks, streamline workflows, and improve communication.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

290

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

116

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

117

Value for money

Ease of use

Features

Customer support

69%

would recommend this app

4.6

292

210

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

Pros

“They told us the monthly fee would go up in July of 2023 and then each year annually”

PAMELA S.

Veterinarian and owner

“We signed up in March 2023 and ended the agreement in June of 2023 before using any of it. ”

PAMELA S.

Veterinarian and owner

“The fact that it has a cloud backup automatically and that we are able to have our students play around to get the actual feel of what a software is like.”

Jennifer G.

Program Specialist

Pros

“Currently, we have to reference the relationship list and then manually type the client or contact name in, then select it to add it to the application.”

Susan R.

Director of Operations and Marketing

“The administrator can modify invoices and payments when there is a mistake (very handy when you have many new trainees) and the permissions are easy to modify and understand. ”

Tammy M.

Office Manager

“The appointment scheduling allows me to customize appointment types and block out accordingly. ”

Kellie B.

Veterinarian Owner

Cons

“They charged us upwards of 1400 dollars and refunded only 207 to this day and refuse to credit us any more. .”

PAMELA S.

Veterinarian and owner

“sensitive content hidden] said that we would get a refund of the product but in the end they ended up charging us for 3 months.”

PAMELA S.

Veterinarian and owner

“What I dislike about it most is sometimes it's hard to send records if you don't follow the same exact steps every time it won't send what you need sent”

Casey H.

Tech

Cons

“The templates are a bit rigid so adapting the exam for each patient is difficult as you have to write in everybox for the template every time instead of being able to adapt a template to leave out or add in certain elements or body systems in individual medical records.”

Clare P.

Owning Veterinarian

“Not being able to export the correct file type to upload controlled prescriptions for reporting has made more work for our staff, as we now have to manual log them all, whereas our previous system we were able to export a file that was ready to be uploaded.”

Connor L.

Office Manager

“Only seem to have one option to remind clients about appointment which creates conflicts with Surgery and Drop offs scheduled as they list the time currently and we need those special appointment to come in with in certain time frames.”

Christina R.

Practice Manager