getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

InTouchLink Logo

#1 Hospitality Solution in Senior Living

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

InTouchLink - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

InTouchLink overview

What is InTouchLink?

InTouchLink is an assisted living management software designed to help retirement communities, assisted living facilities and senior care homes streamline family and resident communication using a range of tools including custom TV and web content, a LiveCam, multi-level staff access, calendar management, menu management, automatic reports, and more. Multi-device access enables users to access all features via a PC, Mac, iPad, tablet or any other computer device.

InTouchLink has been designed with and for senior living operators and communities. We have a singular focus and all our principals come from the senior living environment. All features in the system are based on resident, family and operator feedback –resulting in a system that addresses more specific seniors-housing needs than any option available today.

InTouchLink is built on the premise that everyone deserves to be connected. We have built a team of senior-living veterans and technology gurus to ensure we can effectively deliver this promise to everyone living in a retirement home, independent or assisted living facility or any other senior care environment. The result is a powerful, but incredibly easy-to-use system that is equally helpful to senior communities, independent seniors and others who are looking for an easy-to-use communication platform.

Starting price

200flat rate /
per month

Alternatives

with better value for money

InTouchLink’s user interface

Ease of use rating:

InTouchLink pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(15)
5(12)

What do users say about InTouchLink?

I wish you could adapt some photos to our community needs.


Who uses InTouchLink?

Based on 27 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Non-Profit Organization Management
Recreational Facilities and Services

Use cases

- Not enough reviews
-
-
-
-
-

InTouchLink's key features

Most critical features, based on insights from InTouchLink users:

Access controls/permissions
Activity dashboard
Activity tracking
Admissions management
Alerts/Escalation
Alerts/Notifications
API
Assessment management
Attendance tracking
Calendar management

All InTouchLink features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Admissions management
Alerts/Escalation
Alerts/Notifications
API
Assessment management
Attendance tracking
Calendar management
Care plan management
Communication management
Compliance management
Contact management
Customizable reports
Customizable templates
Document management
Employee management
Event/Activities planning
HIPAA compliant
Incident management
Lead management
Meal/Nutrition management
Reminders
Reporting & statistics
Search/Filter
Self service portal
Staff management
Third-Party integrations
User management
Work order management

InTouchLink alternatives

InTouchLink logo

Starting from

200

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ECP logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Senior Living Core Platform logo
visit website

Starting from

1

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Eldermark logo
visit website

Starting from

1

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

InTouchLink pricing

Value for money rating:

Starting from

200

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about InTouchLink price and value

Value for money rating:

To see what individual users think of InTouchLink's price and value, check out the review snippets below.

“I wish you could adapt some photos to our community needs.”
JC

Joni C.

Activities Director

InTouchLink integrations (3)

InTouchLink support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Live Online
Documentation
In Person
Webinars
Videos

InTouchLink FAQs

Q. Who are the typical users of InTouchLink?

InTouchLink has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does InTouchLink offer?

InTouchLink offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

Related categories